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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Ryze service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ryze: Easy Method
What is Ryze
Overview
Ryze is a wellness brand offering mushroom coffee, matcha and related products, plus separate product lines such as Ryze Gum and RYZ® activewear.
The company sells some products by subscription and operates online with dedicated policies for returns, refunds and cancellations.
Products covered in this guide
This guide covers the RYZE mushroom coffee subscription, Ryze Gum order rules, and RYZ® activewear return/cancellation rules.
Details are drawn from Ryze’s published Terms of Service and Refund Policy where available.
How to cancel Ryze
Subscription cancellation (RYZE mushroom coffee)
- Cancel at least 24 hours before the next scheduled shipment to stop the next charge.
- Available cancellation channels: customer portal, email to Ryze support, direct message on Instagram/Facebook, or text to 617-221-3852.
- Use the customer portal first for fastest processing; confirm cancellation by screenshot or confirmation email.
Other product cancellations (Ryze Gum and RYZ® activewear)
- Ryze Gum: cancellation is only possible before the order ships. Once dispatched you cannot cancel the order, though you may refuse delivery on arrival.
- RYZ® activewear: cancellations accepted only before shipment. After delivery, returns/exchanges must follow the activewear return window (see refunds section).
What happens when you cancel
Access and future billing
When a subscription is cancelled in time, future shipments and recurring billing will stop for that subscription.
Already-dispatched orders are typically not cancellable; they may need to be refused at delivery or returned after receipt if allowed.
Orders already sent and account data
Dispatched orders remain chargeable; refusal of delivery may be an option to avoid acceptance of the parcel.
Your account and order history are retained according to Ryze’s Terms of Service; check the official terms for details.
Will I get a refund?
RYZE mushroom coffee refund rules
- First-time subscription orders: a 30-day Money-Back Guarantee applies if the product is returned unopened within 30 days.
- Refunds for returns are issued to the original payment method where applicable.
- Refund processing: Ryze’s global policy shows refunds processed within 1 - 2 business days after receiving a return, but it may take up to 10 business days to appear on your statement.
Ryze Gum and RYZ® activewear refund rules
- Ryze Gum: if you cancel before shipment, Ryze processes the refund within 5 - 7 business days; it may credit back to your account within 7 - 10 business days.
- RYZ® activewear: refunds are initiated 4 - 7 business days after the returned item is received. COD refunds are usually issued as a gift voucher plus 5% off; prepaid orders are refunded to the original payment method.
- Sale items discounted by more than 40% are refunded as gift vouchers only (per RYZ® policy).
Ryze plans and pricing
App subscription details
The Ryze app in India lists three Premium subscription tiers with a free trial period (3- or 7-day depending on version).
Charges start after the free trial unless you cancel within the trial window.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Weekly | ₹299 | Weekly | Unlimited AI coach access, weekly planner, photo scanner, advanced training programs, personalized recipes, detailed statistics (after 3-day free trial) |
| Premium Monthly | ₹999 | Monthly | Unlimited AI coach access, weekly planner, photo scanner, advanced training programs, personalized recipes, detailed statistics (after 3-day/7-day free trial) |
| Premium Yearly | ₹5,900 | Yearly | Unlimited AI coach access, weekly planner, photo scanner, advanced training programs, personalized recipes, detailed statistics (save 42%) |
Your consumer rights in India
14-day cooling-off right
Indian consumer protection generally provides a 14-day return/cancellation right for e-commerce purchases under the Consumer Protection (E-Commerce) rules.
Ryze’s published policies do not explicitly state acceptance or application of the Indian 14‑day statutory right.
Practical steps if you are in India
- Attempt cancellation via Ryze channels first and keep proof of request.
- If Ryze does not honour statutory rights, consider raising a grievance through your bank (chargeback) or filing a complaint with local consumer authorities.
- Keep copies of Ryze’s Terms/Refund Policy links and your order receipts as evidence.
Customer experiences
Positive feedback
- Some users report acceptable taste for RYZE mushroom coffee and perceived digestive or steady-energy effects.
- There are anecdotal reports (forum) of improved energy and symptom relief when combining with regular coffee for some users.
Negative feedback
- Many users have reported unexpected subscription conversions (one-time → recurring) and difficulty finding or executing cancellation options.
- Customers describe disputes around the money-back guarantee (requirement that returned product be unopened) and slow or unresponsive customer support.
- Some consumers labeled the subscription practices as predatory and resorted to bank chargebacks to stop charges.
Documentation checklist
What to gather before contacting support
- Order number and order date.
- Account email and phone number used for the purchase.
- Payment method details (last four digits of card or transaction ID).
- Screenshots or copies of confirmation emails, subscription terms, and any cancellation attempts.
Return and refund evidence
- Photograph of unopened product (if returning under 30‑day guarantee).
- Tracking number and proof of dispatch/refusal if you refused delivery.
- Keep correspondence (email/DM/text) showing your cancellation or return request.
Common mistakes
Waiting too close to the next shipment
A common error is attempting to cancel within the 24‑hour window before the next shipment - cancellations after that point may not prevent the upcoming dispatch and charge.
Always check your next-shipment date in the customer portal and cancel at least 24 hours before that time for mushroom coffee subscriptions.
Assuming automatic refund or return acceptance
Do not assume a refund will be automatic; Ryze’s 30‑day guarantee for subscriptions applies only to first-time orders and typically requires unopened product.
For activewear and sale items, different refund rules may apply (vouchers, longer processing), so verify the product-specific policy before returning.
Comparative recap
Quick comparison
| Feature | RYZE mushroom coffee | Ryze Gum | RYZ® activewear |
|---|---|---|---|
| Cancellation window | At least 24 hours before next shipment | Only before shipment; after dispatch cannot cancel (can refuse delivery) | Only before shipment; after delivery use return/exchange window |
| Refunds | 30-day Money-Back (first-time subscription) if unopened; standard refunds otherwise | Refund if cancelled before shipment (processed 5 - 7 business days) | Refunds initiated 4 - 7 business days after return; COD refunded as voucher + 5% off |
| Contact methods | Customer portal, email, Instagram/Facebook DM, text 617-221-3852 | Cancel before shipping; refusal on delivery advised if already dispatched | Return/exchange within stated window; follow activewear return steps |
Recommendation
For subscriptions, cancel via the customer portal well before the next-shipment cutoff and keep confirmation proof.
For single-item orders, check dispatch status immediately and act promptly to cancel or refuse delivery if needed.
After cancelling
What to expect next
Expect confirmation of cancellation by email or within the portal. Monitor your bank or card statement for any pending refunds.
Refund timing varies by product: 1 - 10 business days for returns, 5 - 10 business days for some cancelled orders, and specific activewear voucher rules.
Helpful official links
Address
Local advisory address
Gala no. 329, 3rd Floor, Linkway Estate, Chincholi, Malad West, Mumbai, Maharashtra 400064, India
Notes about the address
This address is listed as an advisory contact and may not represent Ryze Superfoods’ operational headquarters.
For cancellations and refunds, use the online customer portal or the official policy contact channels linked above.