Cancellation Simplehealth: Easy Method

What is Simplehealth

Overview

Simplehealth (Simple) is a subscription-based health and wellness service that provides telehealth, reproductive health options, and habit-support tools via an app and website.

The service uses subscriptions billed either through the App Store, Google Play, or directly via Simple's website/app, and includes product delivery and coaching features depending on the plan.

Services included

Typical offerings include AI coaching, habit tracking (hydration, movement, fasting), educational content, and prescription or product fulfilment where applicable.

Plan features and exact services depend on the subscription type and regional availability.

How to cancel Simplehealth

Cancel via App Store (iOS)

• Open your device Settings → tap your Apple ID → Subscriptions.
• Find the Simple subscription and turn off Auto-Renewal at least 24 hours before the end of the current period.
• Refunds for App Store purchases are handled by Apple; contact Apple for refunds.
• See Simple's help note on App Store cancellation: How to cancel via the App Store (iOS) or Google Play (Android).

Cancel via Google Play (Android)

• Open the Simple app → Profile → Manage Subscription (this redirects to Play Store), or open the Play Store → Payments & subscriptions → Subscriptions.
• Select the Simple subscription and cancel; Google handles refunds for Play purchases.
• Refer to Simple's instructions for Google Play cancellations: How to cancel via the App Store (iOS) or Google Play (Android).

Cancel if subscribed via the Simple website/app

• Open the Simple app → Profile → Manage subscription.
• Verify your email when prompted → Plan Management → turn off Auto-Renewal.
• Complete the short survey; you will see a confirmation message when cancellation is complete.
• Deleting or uninstalling the app does NOT cancel your subscription.
• See: How to cancel your Simple subscription.

Cancel a Commitment Plan (3, 6, 10 months)

• You may cancel within 7 days of purchase to request a refund (cooling-off) by contacting support.
• Cancelling before the end of the commitment period may incur a cancellation fee; you can also choose to cancel to stop auto-renewal at period end with no fee.
• See: How to cancel your Commitment Plan.

What happens when you cancel

Access and renewal

When you cancel auto-renewal, you generally retain access to paid features until the current paid period ends.

Billing will stop at the end of the active period; if billed through Apple/Google, further charges must be disputed with the respective store if they continue after cancellation.

Account and data

Cancelling does not necessarily delete your account or personal data; check account settings for deletion options if you want data removed.

Keep any confirmation emails or screenshots as proof of cancellation until you confirm billing has stopped.

Will I get a refund?

Standard subscription refunds

Simple states you may be eligible for a refund if requested within 30 days of the subscription charge for standard plans.

• You must cancel first, then contact support via the in-app support widget to request a refund.
• Refunds for purchases made through Apple or Google are handled by Apple or Google respectively.

Commitment plan refunds

For Commitment Plans, refunds are available only if you cancel within 7 days of purchase under the cooling-off rule.

• After 7 days, mid-plan refunds are generally not provided except as allowed by policy.
• Early cancellation during the commitment may result in a cancellation fee.

Simple's refund policy: Refund policy.

Simplehealth plans and pricing

Pricing availability

No publicly available Indian pricing data for Simplehealth was found in the verified sources for 2024/2025.

If you need exact regional prices, check the App Store, Google Play, or contact Simple support from the app for current rates.

Contact for pricing

Your consumer rights in India

Cooling-off and refunds

Under Indian consumer protection norms, online digital services commonly have a cooling-off period (often 7 - 14 days) for subscriptions and online purchases.

If Simple's stated timelines (for example, 30-day refund window or 7-day commitment cooling-off) conflict with your statutory rights, you may have grounds for a claim.

Escalation and remedies

If cancellation or refund processes are opaque or Simple fails to honour valid claims, you can raise a complaint with the National Consumer Helpline or file before the appropriate consumer commission.

Unfair trade practices, hidden fees, or continuing charges after cancellation may be actionable under the Consumer Protection (e-Commerce) Rules, 2020.

Customer experiences

Positive feedback

Many users praise the AI coach, personalised support, habit-forming structure, and educational content.

Independent reviews note strengths in fasting tracking and behaviour guidance; see sample reviews: Health Insider review and user review collections: AppSupports positive reviews.

Negative feedback

There are many negative reports alleging difficulty cancelling, continued unauthorized charges, and weak customer support.

Trustpilot contains numerous 1-star complaints about cancellations and billing; review details: Trustpilot - Simple.

Documentation checklist

What to collect before contacting support

• Account email and username used for Simple.
• Proof of purchase: receipts, transaction IDs, or order confirmation.
• Screenshot of subscription status in the app or store showing active/cancelled state.
• Dates: purchase date, cancellation attempt date, and charge date(s).
• Evidence of attempted cancellations (screenshots, confirmation messages).

Why these items help

Having clear documentation speeds up support review and increases the chance of a timely refund or resolution.

Store purchases (Apple/Google) require you to contact the store for refund disputes and will need the same proof.

Common mistakes

Deleting the app instead of cancelling

Many users uninstall the app thinking it cancels the subscription; it does not. You must cancel through the App Store, Play Store, or the app's Manage Subscription flow.

Always confirm cancellation via a confirmation message or email and keep a screenshot.

Confusing billing channels and missing deadlines

Not checking which store billed you (Apple, Google, or Simple directly) leads to contacting the wrong support channel and delays.

For iOS, remember to turn off auto-renewal at least 24 hours before the period ends to prevent the next charge.

Comparative recap

Quick feature comparison

After cancelling

Confirm and monitor

Save the cancellation confirmation and monitor your bank/card statement for the next billing cycle to ensure no further charges appear.

If you see continued charges, contact the billing store (Apple/Google) or Simple support with your documentation.

Helpful links

• How to cancel your Simple subscription: Cancel your Simple subscription
• How to cancel Commitment Plans: Cancel a Commitment Plan
• Refund policy and steps: Refund policy

Address

Company address

Simple Health Inc., 228 Park Avenue South, Suite 20627, New York, NY 10003, United States.

Contacting support

Primary support is via the in-app support widget or the Manage Subscription flow in the app; use the help articles above for guided steps and links to relevant pages.

Keep your documentation ready when contacting support for cancellations or refunds.