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Cancel SKINKRAFT
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Skinkraft service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Skinkraft: Easy Method
What is Skinkraft
Overview
Skinkraft is a personalized skincare service that provides customized product regimens delivered on a subscription basis across India.
Plans deliver a monthly box of tailored products based on your skin profile and concerns.
How the subscription works
You complete a skin assessment, choose a plan, and Skinkraft ships a one-month supply each billing cycle.
Membership is offered as an optional add-on that gives discounts for a 12-month period when purchased.
How to cancel Skinkraft
Cancel via website (recommended)
- Log in to your Skinkraft account on the website.
- Go to "My subscription details", select the active order, and choose "Cancel".
- Wait for the cancellation confirmation - Skinkraft processes requests within 24 - 48 hours.
Cancel via support
- Chat with the site assistant (named "Stuti") or contact customer support by email at support@skinkraft.com.
- Include your order ID and account email to speed up processing.
- Note: App Store / Google Play do not have separate cancellation routes; use Skinkraft’s website or support to cancel.
What happens when you cancel
Access and deliveries
After cancellation, you will not be charged for future subscription cycles.
Pending deliveries already shipped may still be delivered; check your order status in account details.
Account and data
Your account remains accessible unless you request account deletion; subscription status will show as cancelled.
Membership benefits may remain active for the prepaid membership period unless specified otherwise by support.
Will I get a refund?
30-day no-questions refund
If you request a refund within 30 days of the order, Skinkraft offers a 100% no-questions-asked refund for that order.
Submit refund requests promptly and include your order ID and account email for faster handling.
Refunds after 30 days and exceptions
- For planned subscriptions cancelled after 30 days, a Fair Use Policy applies: refunds are limited to the unused remaining plan duration; the first month (or the used portion) is non-refundable.
- Membership fees are non-refundable; membership may be auto-cancelled when a refund is processed, but the membership cost is not returned.
- Prepaid order refunds are processed to the original payment mode in 3 - 5 business days; final processing after returns can take up to 10 working days.
- COD refunds are issued via a payout link sent to your registered email/phone and require bank account details for transfer.
Skinkraft plans and pricing
Available plans
Below are the commonly available monthly subscription plans and the optional annual membership add-on.
Prices are the published amounts per month or one-time membership fee as noted.
| Plan | Price | Period | Features |
|---|---|---|---|
| 3‑Step Customized Plan (Skin Care Regimen) | ₹999/month | Monthly | 3 products customized for your skin |
| 4‑Step Customized Plan (Skin Care Regimen) | ₹1,399/month | Monthly | 4 customized products; includes Daily Reparative Serum |
| 5‑Step Customized Plan (Skin Care Regimen) | ₹1,499/month | Monthly | 5 customized products; includes Daily Reparative Serum and Ultra Matte Sunscreen |
| Blue Box Club Membership (add‑on) | ₹399 (one‑time) | 12 months | 20% off on all future Skinkraft orders for 12 months |
Your consumer rights in India
Legal protections
Consumers in India are protected under the Consumer Protection Act, 2019, which requires timely delivery, clear refund/cancellation policies, and functioning customer support.
Skinkraft’s stated 30-day no-questions refund and subscription cancellation options support these statutory rights.
When to escalate
- If orders show as delivered but you did not receive them, or refunds are delayed/unprocessed, these may be treated as service defects under the Act.
- You may file complaints with state or national consumer commissions or use consumer grievance platforms if issues are unresolved through Skinkraft support.
Customer experiences
Positive feedback
Some customers report noticeable improvements: clearer or glowing skin, reduced acne, and reduced hair fall after using recommended products.
Positive reviews highlight product efficacy for certain skin concerns.
Negative feedback
Common complaints include delivery failures, delays in refunds, missing or incorrect items, and inconsistent customer support responsiveness.
Some users report adverse reactions (dryness, bumps) to specific kits; discontinue use and contact support if you experience problems.
Documentation checklist
What to prepare before contacting support
- Order ID and purchase date.
- Account email/phone number used for the order.
- Transaction or payment receipts (screenshots of payment confirmation).
Additional documents for refunds/returns
- Photographs of delivered items (if damaged or incorrect).
- Proof of non-delivery (tracking screenshots) when applicable.
- Bank details for COD refunds when requested via payout link.
Common mistakes
Waiting too long to request a refund
Delaying your refund request beyond 30 days can reduce refund eligibility; within 30 days you have the widest protections.
For subscription plans, refunds after the first month follow the Fair Use Policy, so early action is advisable.
Contacting the wrong channel
Attempting to cancel via app store receipts or the Play Store may not stop Skinkraft billing; cancellations must be done through Skinkraft’s site or support.
Always cancel in your Skinkraft account or email support@skinkraft.com to ensure the request is processed.
Comparative recap
Quick feature comparison
The table below summarizes cancellation and refund attributes for Skinkraft subscriptions and membership.
Use this to decide actions and expectations when cancelling.
| Feature | Subscription (Skinkraft) | Membership (Blue Box Club) |
|---|---|---|
| How to cancel | Via website account (My subscription) or support email/chat | Membership is not refundable; benefits expire after 12 months |
| Refund window | 100% refund if within 30 days; pro‑rated/unused after 30 days per Fair Use Policy | Non-refundable |
| Processing time | Cancellation handled in 24 - 48 hours; prepaid refunds 3 - 5 business days to original mode; returns finalised within 10 working days | Not applicable (no refunds) |
| Platform-specific notes | Must cancel through Skinkraft system; app store receipts do not replace Skinkraft cancellation | Membership auto-cancellation on refund request but cost not returned |
After cancelling
What to monitor
Watch your email for cancellation confirmation and any refund communication from Skinkraft support.
Check your bank or card statement for refunds after the stated processing window.
How to follow up
- If you do not receive confirmation within 48 hours, resend your cancellation request with order details to support@skinkraft.com.
- Keep records of all communication and transaction evidence in case you need to escalate.
Address
Corporate address
G‑3 (Ground Floor), Modern Profound Tech Park, Whitefields, Kondapur, Hyderabad, Telangana 500084, India
Support contact
Email: support@skinkraft.com
Note: Use your Skinkraft account and the above documentation checklist when contacting support for faster resolution.