Cancellation Trajector: Easy Method

What is Trajector

Service overview

Trajector combines technology with expert support to help manage health and medical expenses. It analyzes medical data to optimize care and reduce costs for members.

Scope for India

Trajector has a registered presence in India (Gurugram), but publicly available cancellation and pricing details specific to India are limited. Use the general contact and subscription routes below.

How to cancel Trajector

For Trajector Medical (US-based) accounts

• Email [email protected] with your full name, account number, a clear statement requesting account termination, and the effective cancellation date.
• Follow up by phone if you do not receive confirmation; certified mail is optional for added proof.
• Expect confirmation usually within 1 - 2 business days; some reports note delays up to a week. (Source: Rank Visely.)

If you purchased via an app store or other payment method

• If the subscription was purchased through Google Play, open the Google Play Store, go to Subscriptions, select the Trajector subscription, and tap "Cancel Subscription".
• If you used another payment method, look for the subscription management link in your confirmation email and follow that link to cancel.
• See a third-party cancellation guide for a step outline: JoinChargeback guide.

What happens when you cancel

Access after cancellation

Trajector allows cancellation at any time and access typically continues until the end of the current billing cycle.

Services are usually active through the paid period; automatic renewals should stop after cancellation is confirmed.

Account data and records

Retention of your account data after cancellation is not publicly specified. Request written confirmation that explains data handling when you cancel.

Keep copies of cancellation emails and any confirmation number for your records.

Will I get a refund?

General refund notes

Publicly available guidance indicates members can cancel anytime without extra fees and maintain access until the end of the billing period.

There is no explicit public statement about routine refunds or a 14‑day refund right for Trajector in India.

Exceptions and actions

• If you believe you are entitled to a pro‑rata refund or a charge was made in error, contact support and request a refund in writing.
• If you do not receive a satisfactory response, document communications and consider escalation through your payment provider or dispute channels.

Trajector plans and pricing

Availability of pricing

No publicly available pricing information for Trajector in India (INR) was found for 2024 or 2025.

Sources found reference U.S.-based services or different product names rather than India-specific plans.

How to get pricing

Contact Trajector directly for a quote or pricing details for Indian customers.

Use the company contact or your account welcome email to request current pricing.

Your consumer rights in India

Relevant law

There is no India-specific public information about Trajector’s policies, but general consumer protections may apply under the Consumer Protection Act, 2019.

This act covers unfair trade practices and the right to seek redress for deficient services.

Practical steps to enforce rights

• Keep written records of purchases, cancellations, and communications.
• If you cannot resolve the issue with the company, consider contacting your payment provider, or filing a complaint with the appropriate consumer forum or authority in India.

Customer experiences

Positive feedback

Some employer reviews for Trajector in India show strong internal ratings for work-life balance, salary, and company culture on employer-review platforms.

These reflect employee perspectives rather than user experiences of the subscription service.

Negative feedback

For Trajector Medical (US) there are multiple negative reviews reporting poor support, aggressive sales practices, and dissatisfaction with value.

See user-submitted complaints and reviews for examples and common patterns: Trustpilot examples.

Documentation checklist

What to prepare before cancelling

• Full name and account number (as used with Trajector)
• Copy of the subscription confirmation email or invoice
• Clear written cancellation request with effective date
• Proof of payment (card or bank statement showing the charge)

What to keep after cancelling

• Cancellation confirmation email or number
• Copies/screenshots of your cancellation request and any replies
• Notes of any phone calls (date, time, person spoken to)

Common mistakes

Not documenting the request

Example: Users cancel verbally or by app without saving confirmation. Without written proof, it is harder to dispute later.

Always keep an email copy or screenshot of the cancellation confirmation.

Using the wrong cancellation method

Example: Canceling via Google Play when the subscription was billed directly, or vice versa, can leave the subscription active.

Check your payment method and follow the corresponding cancellation route described above.

Comparative recap

Quick comparison

The table below summarizes the cancellation and refund expectations based on available public guidance.

Source summary

Information is drawn from third-party cancellation guides and user reviews linked below. Confirm details directly with Trajector for account-specific answers.

After cancelling

Immediate actions

Save the confirmation and check your next billing statement to ensure charges have stopped.

If charged after cancellation, contact support and your payment provider promptly with documentation.

Useful links and further reading

• Cancellation steps and user reports: Rank Visely
• Subscription cancellation guidance: JoinChargeback
• User reviews and complaints (examples): Trustpilot

Address

Registered office

Trajector India Private Limited

WeWork DLF Two Horizon Centre, 5th Floor, DLF Phase 5, Sector 43, Gurugram, Haryana 122002, India

Notes on contacting

For account cancellations, follow the email or app-store routes described earlier rather than sending only physical mail.

If you send postal correspondence, retain proof of postage and include your account details and a clear termination statement.