Cancellation Diet Doctor: Simple Process

What is Diet Doctor

Overview

Diet Doctor is a subscription-based platform that offers low-carb and ketogenic diet guidance, recipes, meal plans and evidence-based articles.

The service is delivered via website and mobile apps and requires a paid membership for full access to premium features.

Services included

Membership typically includes meal plans, guided courses, recipes and tracking tools accessible on supported devices.

Subscriptions are managed through Diet Doctor accounts, PayPal or the platform app stores depending on how you subscribed.

How to cancel Diet Doctor

Via website (credit card or PayPal)

• Sign in to your Diet Doctor account on the website.
• Go to your profile → My membership → click "Cancel membership" or "Manage my membership".
• Follow the on-screen steps to complete cancellation. For details see Diet Doctor help: Cancel my membership.

Via PayPal and via app stores (iOS / Android)

• If billed through PayPal: on the membership page click "Manage PayPal pre‑approved payments" to be redirected to PayPal, then select the Diet Doctor subscription and Cancel.
• If subscribed via Apple (iOS): you must cancel through your Apple/iTunes account; Apple handles cancellations and refunds. See Diet Doctor policy: Paid services, free trial, cancellation & refund policy.
• If subscribed via Google Play (Android): cancel in Google Play subscriptions in your Google Play account. Refer to the Diet Doctor refund policy link above for details.

What happens when you cancel

Access and renewal

When you cancel a recurring subscription, auto‑renewal is stopped so you will not be charged for future periods.

You generally keep access to premium features until the end of the paid billing period you already paid for.

Account data and settings

Your account, profile and any saved content typically remain in place unless you request deletion.

If you want personal data removed, contact Diet Doctor support following their help pages.

Will I get a refund?

Free trial (first 7 days)

Diet Doctor offers a free trial for the first 7 days; if you cancel within this period via the website, you should not be charged.

Act within the trial window and retain screenshots or confirmation as proof of timely cancellation.

After the trial and platform refunds

After the trial, Diet Doctor’s policy states purchases are final and non‑refundable except in case‑by‑case exceptions at their discretion.

For subscriptions bought in the App Store or Google Play you must use the platform refund processes; Diet Doctor cannot directly issue Apple refunds. See policy: Paid services, free trial, cancellation & refund policy.

Diet Doctor plans and pricing

Pricing table

Notes on pricing

Prices listed are taken from the Apple App Store India listing and represent in‑app purchase options.

There is no separate official India website pricing found; local tax and platform fees may apply.

In‑app vs website

If you purchase inside an app, cancellation and refund rules are governed by Apple or Google Play policies.

Purchases made directly on Diet Doctor’s website follow the site’s own billing and cancellation flows.

Your consumer rights in India

Relevant law

Under the Consumer Protection Act, 2019 Indian consumers have rights to clear information on automatic renewal and cancellation procedures for digital subscriptions.

Businesses should disclose key terms such as trial length, auto‑renewal and refund limitations up front.

Practical implications for Diet Doctor users in India

Diet Doctor provides cancellation instructions and a 7‑day free trial, but its "no refunds after trial" stance may limit automatic remedies in India.

Indian consumers should keep evidence of disclosure and cancellation, and may pursue consumer grievance channels if they believe their rights are not respected.

Customer experiences

Positive experiences

Some users report significant health improvements and high satisfaction after using Diet Doctor’s programs and resources.

Positive testimonials highlight weight loss, improved blood markers and effective guidance for low‑carb eating.

Negative experiences

There are complaints of unexpected auto‑renewal charges and disputes over refunds, including claims of being charged after cancelling during a trial.

See user reviews for examples: Diet Doctor reviews on Trustpilot.

Documentation checklist

Before cancelling

• Note trial start date and set a calendar reminder well before day 7.
• Take screenshots of the membership page showing trial terms and subscription status.

After cancelling

• Save cancellation confirmation screens or emails with timestamps.
• Keep payment receipts, bank/PayPal transaction IDs and any support correspondence.

Common mistakes

Missing the free trial window

A frequent error is failing to cancel within the first 7 days and then being charged for the subscription period.

Set reminders and document the cancellation timestamp to avoid this problem.

Cancelling in the wrong place

Many users try to cancel from the app store when they subscribed on the website (or vice versa), which can leave the subscription active.

Check whether the charge came via Apple, Google Play, PayPal or directly from Diet Doctor before cancelling.

Comparative recap

Summary table

Key takeaways

Cancel in the same place you subscribed and collect confirmation evidence to support any refund claim.

Platform purchases (Apple/Google) require platform refund requests; website purchases follow Diet Doctor’s stated policy.

After cancelling

What to monitor

Watch your bank/PayPal statements to ensure no further charges occur after the billing period ends.

Keep copies of all correspondence and confirmation screens for future reference.

Contacting support

If you have problems cancelling or need clarification, use Diet Doctor’s help articles and contact routes.

Helpful links: Cancel my membership and Paid services, free trial, cancellation & refund policy.

Address

Headquarters

Diet Doctor’s public headquarters address is:

Fleminggatan 7, 112 26 Stockholm, Sweden

No India office

There is no publicly listed India office; international subscribers should use the web help pages or the app store where they purchased to manage subscriptions.

Document all actions and retain evidence if you need to escalate a dispute through Indian consumer redress channels.