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Cancel VEDIX
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Vedix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vedix: Easy Method
What is Vedix
Overview
Vedix is a personalized health and wellness service that creates custom Ayurvedic hair and skin care kits based on individual profiles. It commonly operates on a subscription model delivering monthly kits in India and other markets.
What the service includes
Kits are tailored blends of oils, shampoos, serums, cleansers and moisturizers. Pricing and plan options vary by the number of steps (3, 4, 5) and whether the kit is for hair or skin care.
How to cancel Vedix
Primary cancellation method (India web)
- Email support@id.vedix.com with your order/subscription details and request cancellation.
- Vedix processes India web cancellation requests within 24 - 48 hours; you should not be billed after confirmation.
- If a charge occurs during the 24 - 48 hour window, state this in your email to request a refund.
Alternate/global contacts and notes
- Global/help references note you can cancel within 30 days (see refund section) by contacting support@vedix.com or calling toll‑free 1800‑1313‑224466 (India, Mon - Sat 9 am - 6 pm) as applicable.
- For in‑app subscriptions (App Store / Google Play) no distinct verified procedure was found; contacting Vedix support by email is recommended.
What happens when you cancel
Subscription and shipments
Once Vedix confirms cancellation the subscription should stop future renewals and shipments. Expect confirmation by email within the stated processing time.
Account data and access
Cancellation typically ends recurring billing but does not necessarily delete your account or profile data. Contact support if you need account removal or data deletion.
Will I get a refund?
India (id.vedix.com) refund policy
New subscriptions on id.vedix.com can be eligible for a full, "no questions asked" refund, but only after 30 days of product use and subject to product return to Vedix's US facility.
Refund approval and processing take approximately 10 working days after Vedix receives and inspects returned items. Refunds typically trigger automatic subscription cancellation.
Global / 30‑day FAQs and exceptions
- The broader FAQ states you can cancel within 30 days of receiving your order for a 100% refund; multi‑month plans may only receive refunds for unused remaining days after that initial period.
- Fair use/exceptions: refunds claimed after 30 days generally exclude the first month’s products; trial/one‑month plans may have different rules.
For Vedix’s India refund details see their refund policy page: Vedix India refund policy.
Vedix plans and pricing
Available plans (India pricing)
Below are the pricing entries sourced from Vedix India information. Prices are shown in INR per kit/30‑day period where listed.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| 3-step Hair Care Kit (Oil + Shampoo + Serum) | ₹999 | Per 30-day kit | Customized hair care with oil, shampoo, serum |
| 4-step Hair Care Kit | ₹1,399 | Per 30-day kit | Customized hair care kit with 4 products |
| 5-step Hair Care Kit | ₹1,499 | Per 30-day kit | Full customized hair care kit with 5 products |
| 3-step Skin Care Kit (Cleanser, Moisturizer, Serum) | ₹999 | Per 30-day kit | Customized skin care with 3 products |
| 4-step Skin Care Kit | ₹1,399 | Per 30-day kit | Customized skin care with 4 products |
| 5-step Skin Care Kit | ₹1,499 | Per 30-day kit | Full customized skin care kit with 5 products |
Your consumer rights in India
Key legal protections
Under the Consumer Protection Act, 2019, Indian consumers are entitled to clear information on cancellation and refund policies for online subscriptions. Sellers must not engage in unfair trade practices.
Remedies for common problems
- Non‑delivery, defective goods, or unauthorized recurring charges entitle consumers to refund, replacement, or compensation.
- Unsolicited marketing messages can be reported under TRAI rules (TCCCPR) for redress.
Customer experiences
Positive feedback
Some Indian users on review sites report reduced hair fall, smoother hair, and generally positive outcomes from Vedix products.
Other customers note prompt or helpful service in certain regions; experiences vary by account.
Common complaints
- Reports of difficulty cancelling subscriptions and recurring unwanted charges.
- Complaints about delivery delays, missing or expired items, and slow customer support responses.
For a sample of user reviews see: Vedix reviews on Trustpilot.
Documentation checklist
What to include when you contact support
- Order number, subscription ID, and the email used to place the order.
- Clear statement requesting cancellation and whether you request a refund.
Supporting evidence to attach
- Screenshots of billing/transaction showing unwanted charges, if any.
- Photos of received items (damaged, expired or incorrect) and proof of postage for returns.
Common mistakes
Delaying contact
Waiting too long to contact support can reduce refund eligibility under Vedix’s stated 30‑day/return policies.
Not keeping records
Failing to keep order IDs, confirmation emails, and shipment photos makes dispute resolution harder, especially for unauthorized charges.
Comparative recap
At-a-glance comparison
| Feature | Vedix (India) | Notes / What to expect |
|---|---|---|
| Primary cancellation channel | Email support@id.vedix.com | Processed within 24 - 48 hours for India web requests |
| Refund window | 30 days (subject to returns and fair use) | Full refund rules differ for first month vs remaining months on multi‑month plans |
| Processing time for refunds | ~10 working days after return approval | Refund triggers automatic subscription cancellation per policy |
| Support phone (India) | 1800‑1313‑224466 (global/help FAQ reference) | Mon - Sat 9 am - 6 pm as stated in global help references |
After cancelling
Follow-up steps
- Save cancellation confirmation and any refund reference numbers emailed to you.
- If charged after confirmed cancellation, reply to the confirmation and attach transaction evidence.
Where to find official policy
Refer to Vedix India’s refund policy for detailed return and refund procedures: Vedix India refund policy.
Address
Corporate office (India)
G-3 (Ground Floor), Modern Profound Tech Park, Whitefields, Kondapur, Hyderabad, Telangana 500084, India.
Contact hints
For cancellation and refund requests use support@id.vedix.com (India web). For general enquiries some documentation references also list support@vedix.com and the India toll‑free number.