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Cancellation service #1 in India
Vegamour is a plant‑based hair wellness brand that sells serums, shampoos, conditioners, supplements and related products aimed at reducing thinning and promoting fuller-looking hair.
The brand operates online with product sales and a subscription option for recurring deliveries. International customers often import products from the US or buy via third‑party retailers.
Vegamour’s primary policies and fulfilment are US‑centric; there is no special India-specific purchase flow documented by the company.
Indian customers may purchase one‑time or import subscriptions through third‑party services or marketplaces; subscription terms generally follow Vegamour’s standard policy.
Cancelling a subscription stops future recurring orders from being generated after cancellation.
Any order that has already been processed before the cancellation may still ship and be charged.
Your account and order history typically remain accessible via the Account Portal after cancellation.
Vegamour’s standard account procedures apply; confirm any data or account deletion needs with customer support.
Returns can be initiated within 30 days of purchase for a full refund, minus original shipping and a $6.95 handling fee.
Between 31 and 90 days after purchase, returns are typically eligible only for store credit or exchange, not a cash refund.
Subscription orders are typically not refundable once the order has been processed. To avoid charges, cancel before the next order processes.
If a subscription order was processed and you believe you are entitled to a refund, contact customer support with order details to request review.
The prices below reflect one‑time import purchases (examples via international resellers) and are shown in Indian Rupees (INR).
No official India subscription pricing or monthly INR plans were available in the verified data.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| GRO Revitalizing Shampoo & Conditioner Duo Kit (8 fl oz each) | ₹10,333 | One-time purchase | Shampoo & Conditioner duo for thicker, fuller-looking hair; vegan, sulfate-free; imported from US |
| GRO Revitalizing Conditioner (8 fl oz) | ₹5,975 | One-time purchase | Conditioner strengthens and adds shine to thinning hair; vegan, cruelty-free; imported from US |
| GRO Hair Serum (GRO original, 1 fl oz) | ₹7,478 | One-time purchase | Non-oily, water-based serum for fuller-looking hair in ~90 days; bergamot scent; vegan |
| GRO+ Advanced Hair Serum (1 fl oz) | ₹9,015 | One-time purchase | Targets severe thinning; improves density and reduces shedding; fragrance-free; vegan |
| GRO Biotin Gummies (30 ct) | ₹13,098 | One-time purchase | Strawberry-flavored gummies with 5000 mcg biotin plus vitamins; supports hair wellness |
| GRO AGELESS Anti-Gray Hair Serum (1 fl oz) | ₹19,709 - ₹19,922 | One-time purchase | Reduces appearance of gray hair on new growth; plant-based; imported from USA |
| GRO Better Duo (Hair Serum + Scalp Massager) | ₹18,154 | One-time purchase | Includes serum plus scalp massager; supports thicker, fuller hair in ~90 days; vegan |
| GRO+ Advanced Hair Serum (3-Pack) | ₹42,790 | One-time purchase | Three-pack improving density and reducing shedding; fragrance-free; imported from USA |
Vegamour’s published policies are US‑centric and do not explicitly reference India-specific consumer rights such as the Consumer Protection Act.
There is no documented 14‑day cooling-off right or India-specific refund commitment in the verified policy information.
Keep thorough records of purchases, order confirmations, and communications to support any dispute under Indian consumer law or payment‑provider dispute processes.
If you believe local consumer law applies, consult the retailer or local consumer resources for next steps.
Individual results and experiences vary; product efficacy timelines and customer service interactions differ by case.
Document your communications and timelines to strengthen any claim or refund request.
Waiting until after an order has processed and then attempting to cancel often results in being charged for that order.
Check your next-billing date in the Account Portal and cancel before processing to avoid unwanted charges.
Attempting to cancel a store subscription via vegamour.com when the subscription was purchased via Apple or Google Play will not stop renewals.
Always cancel through the platform where the subscription was originally set up.
Not saving or requesting a cancellation confirmation can make disputes harder to resolve later.
Always capture screenshots or keep emails as proof of cancellation and follow up if no confirmation is received.
The table below compares key attributes between one-time purchases and subscriptions for Vegamour products based on verified policy details.
| Feature | One-time purchase | Subscription |
|---|---|---|
| Refund window | Full refund within 30 days (minus shipping and $6.95 handling); 31 - 90 days store credit/exchange | Usually not refundable once order processed; cancel before processing to avoid charge |
| How to cancel | Contact support for returns; manage orders in Account Portal | Cancel in Account Portal; App Store/Google Play subscriptions must be cancelled in the respective account |
| International / India specifics | Import purchases subject to shipping, customs, and seller policies; check third-party retailer terms | Subscription terms follow Vegamour’s US policy; no India-specific subscription pricing in verified data |
| Typical extra costs | Return shipping and $6.95 handling fee may apply | Potential charge for processed orders; return rules same as one-time purchases if returning product |
If you wish to restart a subscription later, you can typically reactivate through your Account Portal or place a new one‑time order.
Check current pricing and shipping implications for reorders, especially for international shipments to India.
A postal address appearing in related context: A-157, Sector 136, Noida 201304, U.P., India.
Note that this address may relate to a different entity (Vega Industries Private Limited) and is not confirmed as Vegamour’s official India office.
When cancelling or requesting a refund, use Vegamour’s official account portal or the contact options provided on vegamour.com.
Do not rely solely on third-party addresses; always verify contact channels within your order confirmation or account pages.
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Written by Krishna Bose
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.