Cancellation Vegamour: Easy Method

What is Vegamour

Overview

Vegamour is a brand offering plant-based hair wellness products and subscription services designed to support fuller, healthier hair and brows.

The company sells direct-to-consumer via its website and through app-based subscription billing (Apple/Google), with regular shipments for repeat customers.

How the subscription works

Vegamour subscriptions automatically bill and ship on a recurring schedule until cancelled by the customer.

Subscriptions purchased through the Vegamour website are managed on Vegamour's Account Portal; app-store subscriptions are managed in the customer's Apple or Google account.

How to cancel Vegamour

Cancel via the Vegamour website

• Sign in to your Vegamour Account Portal.
• Go to "My Subscriptions" → "Manage Subscription" → "Cancel Subscription".
• Follow any on-screen prompts to confirm cancellation.
• Cancellation stops future recurring orders; orders already processed may still ship.
• Official reference: Vegamour FAQ.

Cancel via App Store or Google Play

• If you subscribed through Apple or Google, cancel directly in your Apple or Google account settings - not on the Vegamour website.
• Open the App Store/Google Play subscriptions section and select Vegamour to cancel recurring billing.
• See a community guide: App-based cancellation notes.

What happens when you cancel

Access and billing

Cancellation stops future recurring charges but does not reverse charges already processed before cancellation.

If an order has already been processed, it may still ship and will need to be returned separately if you want a refund.

Account and data

Your Vegamour account should remain accessible for order history and support after cancellation.

Keep account details and order confirmations until refunds, returns, or disputes are resolved.

Will I get a refund?

Vegamour refund policy (web purchases)

Vegamour offers full refunds if a return is initiated within 30 days of purchase, less a handling fee (US$6.95) and original shipping, which is non-refundable.

Between 31 - 90 days, Vegamour provides store credit or exchanges only - not refunds. Official policy: Returns & Exchanges.

Exceptions and international considerations

• Returns from South Africa will likely incur international return shipping costs that Vegamour does not cover.
• Handling fees and non-refundable shipping may reduce any refund; verify costs before returning.

Vegamour plans and pricing

Pricing availability

No definitive public pricing for subscription tiers was available in the verified sources for South Africa at the time of writing.

For exact plan prices, contact Vegamour or check your account portal while signed in.

Contact for pricing

Your consumer rights in South Africa

Cooling-off period

South African consumers have a 14-day cooling-off right for distance contracts (online purchases), allowing cancellation and a full refund for eligible goods.

This right applies unless goods are perishable or customised; always check whether an item is excluded.

Vegamour policy vs South African law

• Vegamour's 30-day refund window exceeds the South African 14-day minimum, which is beneficial.
• However, fees such as a handling charge (US$6.95) and non-refundable original shipping may be challenged if not disclosed upfront or deemed unfair under local law.
• International return shipping from South Africa is likely your responsibility and can make returns costly.

Customer experiences

Positive reports

Some users report visible hair growth and fuller brows/scalp with consistent use of Vegamour products.

There are accounts of users who managed to cancel subscriptions without issue after achieving desired results. See user reviews: Trustpilot (IE).

Negative reports

Numerous reviews cite difficulty cancelling, unexpected recurring charges, and poor customer service in some cases.

Users outside the U.S. sometimes report being required to pay return shipping and having refunds refused or delayed. See aggregated feedback: Trustpilot.

Documentation checklist

What to gather before contacting support

• Order number and date of purchase.
• Subscription ID or account email used to order.
• Proof of payment (receipt, card statement indicating charge).
• Photos of product if damaged or incorrect.
• Screenshots of your account subscription page showing status (optional).

How to present your case

• Be concise: state the desired resolution (refund, exchange, or cancellation confirmation).
• Include dates, order numbers, and relevant screenshots to speed processing.
• Keep records of all communication with Vegamour and any shipping receipts if returning items.

Common mistakes

Assuming cancellation is immediate

Many customers expect cancellation to stop an order already processed; in reality, processed orders may still ship and require a separate return.

Always check the shipment date and act quickly if you wish to avoid a processed order.

Trying to cancel app-store subscriptions via the website

If you subscribed via Apple or Google, cancelling on the Vegamour site will not stop app-store billing.

Always cancel inside your Apple/Google account for app-based subscriptions to prevent future charges.

Comparative recap

Quick comparison overview

After cancelling

What to monitor

Check your email for a cancellation confirmation and for any final invoice or shipment notices.

Monitor your card or bank statement for any unexpected future charges; contact support immediately if they occur.

Helpful links and next steps

• Vegamour FAQ and subscription info: https://vegamour.com/a/faq
• Vegamour returns & exchanges policy: https://vegamour.com/pages/returns-exchanges
• Notes on cancelling app-store subscriptions: App cancellation guide

Address

Company headquarters

VEGAMOUR, INC., 1024 Santee St, Floor 6, Los Angeles, CA 90015, USA.

Returns and support

For returns and detailed support instructions, use the Vegamour Returns & Exchanges page linked above before shipping items internationally.