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Zealthy

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India

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Termination letter drafted by a specialized lawyer
Sender
Zealthy Cancel Membership | Postclic
Zealthy
945, 1st Floor, 5th Main, 21st Cross, Sector 7, HSR Layout
560102 Bengaluru India
support@zealthy.in
Cancellation of Zealthy contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Zealthy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Zealthy
945, 1st Floor, 5th Main, 21st Cross, Sector 7, HSR Layout
560102 Bengaluru , India
support@zealthy.in
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Zealthy. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Zealthy: Easy Method

What is Zealthy

Quick description

Zealthy is a health and wellness platform that connects users with subscription-based care, provider consultations, and medication services focused on personalised weight‑loss and related programs.

How it operates

Services are delivered via an online account, provider reviews, and partner pharmacies for any prescription medications. Subscriptions renew automatically unless cancelled before the renewal date.

How to cancel Zealthy

Primary cancellation channel

  • Web (Zealthy account): Log into your Zealthy account and go to Manage Membership → Manage Your Plan → initiate cancellation.

Step-by-step cancellation steps

  • Sign in to your account on Zealthy’s website.
  • Open Manage Membership, then Manage Your Plan.
  • Follow the prompts to initiate and confirm cancellation before the next renewal date.
  • Save confirmation screenshots or emails for your records.

What happens when you cancel

Access after cancellation

Cancellations must be completed before a renewal to avoid a new charge. You retain access to paid services until the end of your current billing period.

Account and data

Your account remains active for the remaining billing period after cancellation. Zealthy retains account and medical data per its privacy and service terms; check your account settings for data‑export or deletion options.

Will I get a refund?

General refund policy

Zealthy’s publicly stated policy is that most charges are non‑refundable. No pro‑rata refunds are offered for cancelled subscriptions unless required by law.

Specific exceptions

  • Prescription medications: all sales final once a prescription is filled and the partner pharmacy has begun preparation; exceptions apply for wrong medication or clear order error - contact support immediately.
  • Consultation fees, provider visits, membership charges: stated as non‑refundable.
  • Free trial converted to paid: if you cancelled at least 36 hours before trial end but were still charged, contact support for a possible refund.

For full details see Zealthy’s Subscription, Cancellation and Refund Policy.

Read Zealthy’s full cancellation and refund policy

Zealthy plans and pricing

Overview

No INR‑based pricing is published for India on official Zealthy pages. USD prices may appear on Zealthy’s international pages but local pricing and taxes are not listed.

How to get exact pricing

  • Contact Zealthy support through your account or the website to request India‑specific pricing and billing currency.
  • Check the subscription page linked below for current published offers (USD) if you need international reference.
Plan Period Features Price
Weight Loss Standard Membership Monthly Personalised weight‑loss care, coaching, provider review Contact for pricing
Semaglutide Bundle Monthly Provider care + compounded semaglutide medication included Contact for pricing
Tirzepatide Bundle Monthly Provider care + compounded tirzepatide medication included Contact for pricing
Compounded Semaglutide (medication only) Monthly Medication only, shipping included Contact for pricing
Compounded Tirzepatide (medication only) Monthly Medication only, shipping included Contact for pricing
Mental Health Program Monthly Ongoing mental health support, provider care Contact for pricing

Your consumer rights in India

Withdrawal and refunds under Indian law

Indian consumer law generally provides a 14‑day right to withdraw from contracts for services in many contexts. This right can be affected if you expressly waive it to receive immediate services.

App store and payment platform rules

  • On Google Play, users have a statutory 14‑day withdrawal right for services, but that right may be waived if the service begins immediately and you agree.
  • Refunds for purchases made via app stores may be governed by the platform’s refund policy rather than the service provider’s public policy.

If you face unauthorized charges or non‑delivery of services, consider contacting the National Consumer Helpline or your payment card issuer for charge disputes.

Google Play Terms (refund & withdrawal rules)

Customer experiences

Positive feedback

  • Some users report helpful support, quick shipping, easy application processes, and positive weight‑loss results within weeks.
  • Several reviews highlight responsive customer service and competitive pricing for GLP‑1 medications on review platforms.

Negative feedback and common issues

  • Multiple users report difficulties cancelling, continued or duplicate charges after cancellation, and trouble reaching support for refunds.
  • Reports also include being charged without receiving products, confusing billing names, and dissatisfaction with refund outcomes.

Documentation checklist

What to gather before you cancel

  • Account email and username used with Zealthy.
  • Order number(s), subscription ID, and dates of charge(s).
  • Screenshots of your account plan page and any cancellation confirmation screens.

What to keep after cancellation

  • Confirmation email or screenshot showing cancellation and expiry date of access.
  • Receipts and bank/statement entries related to disputed charges.
  • All support communications (tickets, emails, chat logs) in case escalation is required.

Common mistakes

Waiting until after renewal

Many users attempt to cancel after a charge posts and assume a refund is automatic. Zealthy requires cancellation before renewal to prevent the next billing cycle.

Not saving confirmation

Failure to save cancellation confirmation is a frequent error when disputing later charges. Always capture a screenshot and keep the confirmation message or email.

Contacting the wrong channel

Some complaints arise from contacting third‑party reviewers or forums rather than using the account cancellation flow or official support channels. Use your Zealthy account and official support for fastest resolution.

Comparative recap

Quick comparison of key points

Topic Zealthy policy What to do
How to cancel Cancel via account (Manage Membership → Manage Your Plan) Cancel before renewal and save confirmation
Refunds Mostly non‑refundable; no pro‑rata refunds unless required by law Document disputes and contact support immediately for errors
Access after cancel Access continues until end of current billing period Use remaining period and monitor bank statements
Common problems Reports of continued billing and slow/unresponsive support Keep evidence and escalate to payment provider or consumer helpline if needed

After cancelling

Check your statements

  • Monitor your bank or card statements for at least two billing cycles after cancellation.
  • Report any unauthorized or continuing charges to your payment provider promptly.

Useful links

Address

Corporate / mailing address

Zuddy Healthtech Pvt. Ltd. (Zealthy) - 945, 1st Floor, 5th Main, 21st Cross, Sector 7, HSR Layout, Bengaluru, Karnataka 560102, India.

How to use this address

Use the address for formal written communications or if an escalation requires a postal contact. There is no separate, labelled “cancellations” postal address publicly listed.

FAQ

To cancel your Zealthy membership, log into your account, navigate to Manage Membership, then Manage Your Plan, and follow the prompts to confirm cancellation before the renewal date. Remember to save confirmation screenshots for your records.

Yes, you will retain access to Zealthy services until the end of your current billing period after cancellation. Make sure to complete the cancellation before the renewal to avoid additional charges.

Zealthy’s policy states that most charges are non-refundable, and no pro-rata refunds are offered unless required by law. If you believe you are eligible for a refund, contact support immediately.

Your account remains active for the remaining billing period after cancellation. Zealthy retains your account and medical data per its privacy policy, so check your account settings for options regarding data export or deletion.

If you encounter issues while cancelling, you can contact Zealthy support through your account or check your billing statement for official contact details. Keeping proof of your cancellation request is essential.