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Safelink Wireless

Cancel SAFELINK WIRELESS

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India

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Termination letter drafted by a specialized lawyer
Sender
Safelink Wireless Cancel Service | Postclic
Safelink Wireless
B-1002 Ratnakar Nine Square, Opp. Keshavbaug Party Plot, Mansi Road
380015 Vastrapur India
info@safelinkindia.com
Cancellation of Safelink Wireless contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Safelink Wireless service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Safelink Wireless
B-1002 Ratnakar Nine Square, Opp. Keshavbaug Party Plot, Mansi Road
380015 Vastrapur , India
info@safelinkindia.com
REF/2025GRHS4

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Cancellation Safelink Wireless: Easy Method

What is Safelink Wireless

Overview

Safelink Wireless is a Lifeline/ACP-style wireless provider that offers free or low-cost phone service to eligible households in the United States.

It is primarily a U.S.-based program; there is no evidence of India-specific paid plans or INR pricing for 2024 - 2025.

How it is typically delivered

Service is provided via branded SIMs and refill plans administered in USD by the Safelink program or its authorized retailers.

Devices distributed through the program generally remain the subscriber’s property after cancellation, per publicly available information.

How to cancel Safelink Wireless

Primary cancellation methods

  • Contact Safelink customer service directly by phone or live chat to request cancellation.
  • Do not attempt cancellation via App Store, Google Play or a third-party web portal - documented guidance shows cancellation must be done via customer support. Source

Step-by-step cancellation steps

  • Find your Safelink account number, phone number on the account, and any identifying information.
  • Call or open live chat with Safelink and state you want to cancel service; request a confirmation number or email.
  • Confirm the cancellation effective date and whether any final steps (device return) are required.
  • Keep records: confirmation number, agent name, date/time of the request and any follow-up emails.
  • Alternatively, stop using the service after your service-end date; public sources note no cancellation fee for ending service. Source

What happens when you cancel

Service access and number

After cancellation, you will lose access to monthly minutes, data and texts tied to the Safelink account on the effective date.

If you wish to keep your phone number, request number porting before cancellation; multiple consumer reports show portability issues can occur, so confirm success with the gaining carrier.

Device and account effects

Devices provided by the program are generally retained by the user after cancellation; no automatic device collection is noted in public documentation.

Accounts will stop renewing; there is no documented ongoing cancellation fee, but check for any device-return instructions related to purchases through retailers.

Will I get a refund?

General refund policy

SafeLink services are publicly documented as non-refundable. Unused balances or unused service time are not normally eligible for refunds or discounts. Source

Exceptions and equipment returns

  • If you purchased equipment through an authorized retailer, returns may be possible under the retailer’s RMA policy.
  • The retailer (Quality One Wireless/shop.safelinkwireless.com) allows returns within 7 days for non-defective phones (restocking and shipping fees may apply) and requires damage to be reported within 48 hours. Source

Safelink Wireless plans and pricing

Pricing availability

No India-specific pricing in INR is publicly listed for Safelink Wireless for 2024 - 2025.

Publicly available paid refill plans for Safelink are listed in USD; see official or authorized retailer channels for USD pricing.

Contact for exact pricing

Plan Price (INR) Notes
Contact for pricing Contact for pricing No INR pricing found; contact Safelink or authorized retailer for current USD/convert-to-INR details.

Your consumer rights in India

What to expect under local enforcement

There is no evidence that Safelink provides India-specific statutory refund windows for its services; publicly available statements indicate no refunds.

If you are in India and have a dispute, consider local consumer remedies such as contacting the seller, the retailer, or local consumer protection authorities.

Recommended actions

  • Keep all transaction records, confirmations and communication logs for any complaint.
  • If equipment was purchased from a retailer, use the retailer’s RMA/return policy within stated timeframes. RMA info
  • For unresolved issues, pursue formal complaints with the local consumer forum or regulatory bodies in India.

Customer experiences

Positive feedback

Some reviewers praise Safelink for providing useful government-supported phone service and satisfactory coverage in select cases.

Examples include positive Sitejabber and Reviewopedia comments highlighting helpful customer service and good coverage in isolated reviews. Sitejabber Reviewopedia

Negative feedback

  • Multiple reviewers report poor customer service, billing or service disconnections, portability failures and shipment tracking issues. Trustpilot
  • User reports on forums and Reddit describe abrupt cancellations, “unlimited” plans throttling to 2G, and reconnection problems. Reddit example

Documentation checklist

Essentials to have when cancelling

  • Account number and the telephone number associated with the Safelink account.
  • Government ID used for enrollment (if applicable) and proof of eligibility documents.
  • Any purchase receipts for devices or accessories from the retailer.

What to save after cancellation

  • Cancellation confirmation number, agent name, date/time, and any confirmation email or message.
  • Copies/screenshots of chat transcripts or emails related to the cancellation request.
  • If returning equipment, follow the RMA steps and keep tracking and shipment receipts. Retailer RMA

Common mistakes

Assuming in-app cancellation works

Users sometimes attempt to cancel through app stores or third-party portals; documented guidance indicates cancellation must be handled via Safelink customer support by phone or chat.

Not confirming porting or keeping records

Failing to request and verify number porting before cancellation can result in losing your number.

Also, not saving confirmation numbers or chat logs makes dispute resolution much harder if problems arise.

Comparative recap

At-a-glance comparison

Feature Safelink Wireless Typical alternative (carrier or paid MVNO)
Target users Low-income/assisted-service households (U.S.-focused program) General consumers with paid plans
Pricing availability USD-listed refill plans; no INR pricing found Transparent INR or local-currency plans for Indian carriers
Refund policy Services publicly documented as non-refundable Many paid carriers offer pro-rata refunds or statutory cooling-off (varies)
Cancellation method Phone or live chat with customer service; stop using service also noted Many carriers allow online account cancellation, store visits or call centers

After cancelling

Immediate steps

  • Save and keep the cancellation confirmation and any agent reference numbers.
  • Verify final bills and check that recurring payments are stopped.

Resources and further reading

Address

Registered contact (from site context)

B-1002 Ratnakar Nine Square, Opp. Keshavbaug Party Plot, Mansi Road, Vastrapur, Ahmedabad 380015, India

Notes about official addresses

No official India-specific corporate mailing address for Safelink's U.S. Lifeline/ACP service was found in the verified sources.

If you plan any formal complaint or equipment return, confirm the correct return address with the retailer or support channel before shipping.

FAQ

You can cancel Safelink Wireless service by contacting customer service directly via phone or live chat. Ensure to keep proof of your cancellation request.

If you wish to keep your phone number after cancellation, you must request number porting before the cancellation date. Confirm the success of the porting with the new carrier.

Generally, devices provided through Safelink Wireless remain with you after cancellation, as there is no automatic collection noted in public documentation.

Safelink services are publicly documented as non-refundable, meaning unused balances or service time are typically not eligible for refunds.

To cancel your account, find your Safelink account number and phone number, then contact customer service to request cancellation and obtain a confirmation number.