Cancellation SoundCloud: Easy Method

What is SoundCloud

Overview

SoundCloud is an online music-streaming and audio-sharing platform that lets users discover, upload, and listen to tracks from independent and major creators.

Subscription offering

SoundCloud offers free ad-supported access and paid plans (SoundCloud Go and Go+) for ad-free listening, offline downloads and expanded catalog access.

How to cancel SoundCloud

Cancel a web subscription (direct via SoundCloud.com)

• Open a computer or use a desktop browser and sign in to your SoundCloud account.
• Go to your Subscriptions page (your account subscriptions area) and click "Edit" for the active plan.
• Select the option to opt out / "Opt-out of your current plan" to cancel renewal.
• Note: you cannot cancel a web subscription from within the mobile app; use a browser on a computer.

Cancel purchases from app stores

• Apple App Store purchases: Cancel through your iOS device settings via the Apple App Store subscriptions area.
• Google Play purchases: Cancel in the Google Play app under "Subscriptions".
• SoundCloud support cannot cancel or refund subscriptions bought through the Apple App Store or Google Play; you must use the store's subscription management.

What happens when you cancel

Access and billing

When you cancel a paid SoundCloud subscription purchased directly on the web, access continues until the end of the current billing period.

The subscription status on your account will change to "EXPIRES" and the plan will not renew at the next billing date.

Account data and content

Your SoundCloud account, uploads, likes and playlists remain intact after cancelling the paid plan unless you delete the account separately.

Cancelling only stops automatic renewal of the paid features; it does not delete your user data.

Will I get a refund?

General refund policy

SoundCloud does not provide refunds for delivered subscriptions (SoundCloud Go / Go+). You may opt out of renewal but retain access until the paid period ends.

Exceptions and regional rules

• Consumers in the EU/EEA/UK have a statutory 14-day right of withdrawal for Artist Subscription purchases, with possible proportional charges if service started.
• India is not covered by the EU/EEA/UK 14-day withdrawal right; for most purchases in India, refunds are not available unless otherwise required by local law.

SoundCloud plans and pricing

Plan list

The table below lists observed monthly prices for SoundCloud plans in India. Prices shown are examples and may vary by platform.

Notes on pricing

• Multiple Go+ INR monthly prices have been observed; the exact price can depend on the purchase flow or app listing.
• SoundCloud Go has been observed at ₹399/month in India.

Your consumer rights in India

Applicable rights

SoundCloud's terms state no refunds for delivered subscriptions, and the EU/EEA/UK withdrawal right does not apply to India.

Practical takeaways for Indian consumers

• Expect no automatic refund after purchase for delivered streaming subscriptions in India unless local law provides otherwise.
• To avoid unwanted charges, cancel auto-renewal before the next billing date; keep proof of cancellation.

Customer experiences

Positive reports

Some users report successful downgrades and cancellations. One user downgraded from Go+ to Go, cancelled and received a partial refund for unused time in that case.

Negative reports

• Several users reported difficulty finding the cancellation option on the website; the "Edit" button sometimes appears to show upgrade options only.
• Users without access to a computer found cancellation especially hard and described the process as confusing.

Documentation checklist

Before contacting support

• Account email address used for SoundCloud.
• Subscription confirmation or receipt (date and payment method).
• Screenshot of your Subscriptions page showing the plan and status.

If you purchased via an app store

• Provide the App Store or Google Play receipt and the subscription ID from that store.
• Have device and OS details ready (iOS/Android version and device model).

Common mistakes

Trying to cancel in the wrong place

Many users attempt to cancel a web subscription from the mobile app. Web subscriptions must be cancelled using a computer/browser on the Subscriptions page.

Expecting a refund after cancelling

Another frequent mistake is assuming cancellation triggers a refund. For delivered subscription services in India, refunds are generally not provided.

Comparative recap

Quick comparison

The table below compares the common cancellation routes and refund possibilities for each purchase method.

How they differ

After cancelling

Immediate steps

• Check your account for a change of status to "EXPIRES" and keep a screenshot as proof of cancellation.
• Monitor your bank or card statements to confirm no further charges after the period ends.

Further actions

• If you purchased via Apple or Google, use the respective store's refund/appeal process if you need a refund.
• Keep receipts and correspondence in case you need to dispute a charge with your payment provider.

Address

Company headquarters

Rheinsberger Str. 76/77, 10115 Berlin, Germany

Notes about contacting

SoundCloud does not maintain a local office in India; support and subscription management are handled online through the account or the app stores used for purchase.