Cancellation Arivu: Easy Method

What is Arivu

Overview

Arivu is an online education platform that offers short learning videos, live classes, and course modules for professional and exam preparation. It provides content for CA, CS, CMA and other certification tracks, with both module-level and course-level purchases.

How it is delivered

Courses and modules are offered as digital goods accessed via the Arivu app and web channels. Some purchases are processed through app stores (Apple App Store, Google Play) while others may be one-time purchases listed as In-App Purchases on the India App Store.

How to cancel Arivu

Cancel via Apple App Store (iOS)

• Open the App Store on your iPhone or iPad and tap your profile icon.
• Go to Subscriptions, find the Arivu subscription, and choose Cancel Subscription to stop future renewals.
• See Apple’s billing help for details: Apple billing support.

Cancel via Google Play (Android)

• Open the Google Play app and tap your profile icon, then go to Payments & subscriptions → Subscriptions.
• Select the Arivu subscription and tap Cancel subscription to prevent further billing.
• Google Play policies explain cancellation and related rules: Google Play terms.

Cancel purchases made on the Web or direct to Arivu

• If you bought directly on the web (outside App Store/Google Play), contact the developer/support team of Arivu to request cancellation.
• Note: Apple does not manage cancellations or refunds for purchases made outside the App Store; users must contact the developer directly as described by Apple: Apple: non - In-App purchases.

What happens when you cancel

Access after cancellation

Canceling a subscription stops future automatic renewals. You typically retain access to paid content until the end of the current billing period.

Billing and service effects

Cancellation prevents future charges but does not automatically generate a refund for the current billing period. Any refund must be requested and evaluated separately by the store or developer.

Will I get a refund?

Apple App Store refund process

Apple allows users to request refunds through its "Report a Problem" portal, and eligibility depends on the circumstances of the purchase.

There is no automatic 14-day refund right for digital content on the App Store; decisions are made case-by-case. See Apple billing support: Apple billing support.

Google Play refund process

Google Play may grant refunds in a short window (for example, within roughly 48 hours), but refunds are not guaranteed once content is made available immediately.

Statutory withdrawal rights can be waived when digital content is delivered immediately; consult Google Play terms for details: Google Play terms.

Web/direct purchases and developer refunds

Digital goods purchased outside Apple/Google fall under the developer’s refund policy. There is no universal 14-day refund rule for digital goods in the Indian context; refunds depend on the developer’s terms and the store’s discretion.

Arivu plans and pricing

Overview of listed plans

The following prices are listed under "In-App Purchases" on the ArivuPro listing for the India App Store and reflect one-time course or module purchases.

Pricing table

Your consumer rights in India

Legal framework

Under the Consumer Protection Act, 2019, purchasers of digital content are entitled to fair service and remedies where goods are defective or misrepresented.

Practical limits for digital content

Statutory cooling-off periods may not apply when digital content is delivered immediately. Enforcement often relies on store/developer policies and case-by-case assessment.

Escalation options

If a refund or cancellation is refused, consumers may need to escalate to formal complaint channels such as the National Consumer Helpline or consumer courts for resolution.

Customer experiences

Positive feedback

Arivu’s listing on the Indus Appstore shows a 4.3 rating with multiple 5-star reviews praising the app as “super”, “best app”, and “good”.

See user reviews: Indus Appstore reviews.

Negative and refund-related feedback

Many users report frustration with app-store refund systems, describing disputes where stores and developers pass responsibility without granting refunds.

Examples of such user reports exist on public forums: Reddit refund discussion.

Documentation checklist

What to collect before contacting support

• Purchase receipt or invoice showing order ID and amount.
• App store transaction ID (Apple or Google Play) and date/time of purchase.
• Screenshots of the subscription page, order confirmation, and any error messages.
• Bank or card statement entry that confirms the charge.
• Copies of any emails or chat logs with Arivu support or the app store.

Why this matters

• Clear documentation speeds verification and improves chances of a prompt outcome.
• Stores often require transaction IDs and timestamps to process refund requests.

Common mistakes

Assuming automatic refunds

Many users assume canceling will automatically refund the last charge. In practice, cancellation stops future billing but does not guarantee a refund for past charges.

Always request a refund separately and provide evidence when you expect reimbursement.

Contacting the wrong party

Users sometimes contact the developer for purchases made through the App Store or Google Play, or vice versa. Use the correct channel - App Store or Google Play - for subscriptions purchased there.

For web purchases, contact the developer directly since store support may not be able to act.

Comparative recap

Quick comparison

The table below summarizes cancellation and refund differences between the App Store, Google Play, and web/direct purchases.

How to use this table

Use the table to decide where to file cancellation or refund requests based on how you purchased Arivu content.

After cancelling

Next steps you can take

Confirm cancellation by checking your subscription list in the App Store or Google Play and keep copies of all confirmation screens and emails.

If you want a refund, file a request promptly through the store’s refund channel and attach your documentation checklist items.

Useful official links

• Apple billing and subscription help: https://support.apple.com/en-in/billing
• Google Play terms and refund information: https://play.google.com/intl/ALL_im/about/play-terms/eea/archive/
• Apple guidance on purchases made outside the App Store: https://support.apple.com/en-by/118126

Address

Primary contact address

Chandpara, Gaighata, North 24 Parganas, West Bengal 743245, India

Use for cancellations or correspondence

The address above is listed for cancellation inquiries on Arivu’s refund and cancellation page. If you need postal correspondence, include order details and contact information.