Cancellation Mentorbox: Easy Method

What is MentorBox

Service overview

MentorBox is an online education platform that provides curated book summaries, video lessons and mentoring sessions from industry leaders and thinkers.

How users access content

Subscribers receive access to tutorials, mentor sessions and supplemental materials across devices via the MentorBox app and web platform.

How to cancel MentorBox

Cancel direct with MentorBox (web)

• Email: send a cancellation request to [email protected].
• Phone: call MentorBox at 1.888.330.5374 to request cancellation.
• Effect: cancellation stops future renewals but your subscription remains active until the end of the current paid term.
• Source: MentorBox terms note these direct-contact options and renewal handling (terms).

Cancel via app stores

• If you subscribed through Apple App Store or Google Play, cancel through your App Store or Google Play account settings.
• MentorBox does not publish a separate cancellation policy for in‑store purchases; platform rules apply for refunds and cancellations (store note).
• Check your purchase method before contacting MentorBox support.

What happens when you cancel

Access after cancellation

Your subscription stays active until the end of the current paid term even after cancellation; you retain access until that date.

Renewal and billing

Cancellation prevents future automatic renewals but does not typically trigger prorated refunds for unused time unless required by law.

Data and account

Account data (profile, progress, saved content) is generally retained according to MentorBox policies; request specifics from support when cancelling.

Will I get a refund?

MentorBox refund policy

MentorBox advertises a 30-day money-back guarantee for purchases; users can request refunds via email within 30 days of purchase.

Exceptions and practical issues

• Refunds are processed within hours to several days, but many users report delays and responsiveness problems (report).
• MentorBox terms do not state a general 14-day statutory cooling-off period; specific short statutory rights apply only in certain jurisdictions (terms).

MentorBox plans and pricing

Pricing summary

Hourly and per-session rates reported for mentoring services in INR are shown below.

Note on subscription pricing

No official monthly or annual subscription pricing in INR (2024/2025) was available in the public sources; session/hour rates are from reported profiles.

Your consumer rights in India

General protections

Indian consumers are protected against unfair trade practices such as unauthorized charges or failure to honour cancellation requests under the Consumer Protection Act, 2019.

Cross-border enforcement and platform purchases

• MentorBox is U.S.-based; cross-border remedies can be harder to enforce directly in India.
• If you purchased via Apple or Google, you can seek refunds through those platforms under their regional policies.
• For unauthorized charges, banks in India can be asked to dispute transactions and initiate chargebacks.

Customer experiences

Positive feedback

Some users report the MentorBox app functions well across devices and provides useful mentor content and summaries (review).

Negative feedback

• Many complaints on review sites cite difficulty cancelling and continued billing after cancellation (reviews).
• Reports include unresponsive customer support, unauthorized charges, and slow refund handling.

Documentation checklist

Before you contact support

• Order/transaction ID, date of purchase and payment method.
• Screenshot or copy of the subscription page and any confirmation emails.

When you request cancellation or refund

• Save email timestamps and any chat transcripts with support.
• Record the phone call time and the name/ID of the agent if given.

Common mistakes

Not checking purchase channel

Example: trying to cancel through MentorBox support when the subscription was purchased via the App Store; the store controls the subscription and must be used to cancel.

Failing to keep proof

Example: not saving confirmation emails or chat transcripts, which makes disputes and refund requests harder to resolve with support or your bank.

Comparative recap

Quick comparison

The table below summarizes cancellation and refund options by method to help you choose the right next step.

How to use this table

• Locate the row matching how you purchased (direct web or app store) and follow the recommended actions.
• Keep the documentation listed earlier when you submit requests or disputes.

After cancelling

If charges continue

• Contact MentorBox support again and provide your cancellation proof.
• If unresolved, contact your bank or card issuer to dispute unauthorized or recurring charges.

Useful links

• MentorBox terms and contact (cancellation details): MentorBox terms.
• Notes on store purchases: App store/Google Play note.
• Independent review and user-report summary: user report.
• Public user reviews and complaints: Trustpilot.

Address

Registered contact address

C-05, Kailash Dham, Dongre Park, Chembur, Mumbai 400074, India.

Support contact reminder

For cancellations and refunds contact: [email protected] or call 1.888.330.5374.