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I hereby notify you of my decision to terminate the contract relating to the Antares service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
What is Antares
Overview
Antares is the company behind Auto-Tune and related vocal software tools used by musicians and audio professionals. It offers subscriptions and perpetual licences for pitch-correction and effects plug-ins.
Services covered
The guides and policies below apply to digital software purchases, subscriptions, and account-managed services provided by Antares.
How to cancel Antares
Cancel via the Antares website (recommended)
- Log into your Antares account on the Antares website.
- Go to My Account → Manage → More → Cancel Subscription.
- Choose to cancel or pause; you can pause a subscription for up to 2 months instead of immediate cancellation.
- Look for a confirmation email - Antares sends one after cancellation is processed.
App Store / Google Play purchases
- There is no documented cancellation route via App Store or Google Play for Antares subscriptions.
- If you purchased through an app store, check the store’s subscriptions area, but Antares states cancellation must be done through its website.
What happens when you cancel
Access after cancellation
When you cancel, account access to the software typically continues until the end of the current paid period.
If you chose the pause option, access is suspended for the pause duration and then resumes without reactivation steps.
Billing, account state and confirmation
Cancellation stops future automatic renewals; Antares sends a confirmation email once the cancellation is complete.
Deactivating or removing software in Auto-Tune Central does not cancel your subscription; you must cancel via your Antares account on the website.
Will I get a refund?
Antares official refund stance
Antares states that all sales are final and that they do not provide refunds or exchanges for online software purchases.
That policy is documented in Antares’ Refund Policy; refunds are generally not offered.
Exceptions and support review
- If you were charged incorrectly or purchased the wrong product, submit a support ticket for Antares to review the charge.
- Even when reviewed, refunds are not guaranteed under Antares’ stated policy.
See Antares’ refund policy for details: Antares Refund Policy.
Antares plans and pricing
Available plans (retail listings)
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Auto-Tune Unlimited Annual Subscription (download card via Ubuy India) | ₹24,440 | Annual | Full Auto-Tune Unlimited suite (all vocal plug-ins), 1-year subscription |
| Auto-Tune Pro perpetual license (via Ubuy India) | ₹100,395 | One-time purchase | Auto-Tune Pro pitch-correction software |
| Auto-Tune EFX+ (via BajaaO India) | ₹25,159 | One-time purchase | Auto-Tune EFX+ with modular multi-effects rack |
| Auto-Tune Pro (via Ubuy India) | ₹69,075 | One-time purchase (imported) | Auto-Tune Pro software (import from US, excludes shipping/customs) |
Pricing notes
INR prices are taken from imported retail listings on Ubuy India and BajaaO India and may include GST where indicated by the retailer.
International shipping and customs are excluded from imported prices and may apply to some listings.
Your consumer rights in India
Statutory rights under Indian law
Under the Consumer Protection Act, 2019, Indian consumers have rights relating to digital products, including certain withdrawal or refund rights during a statutory cooling-off period.
These statutory rights can apply even when a seller’s terms say “all sales are final.”
How to escalate in India
- If Antares refuses a refund you believe you are entitled to, you may file a complaint with the Central Consumer Protection Authority (CCPA).
- You can also pursue civil remedies through consumer courts or seek redress with your payment provider or bank (chargeback) where appropriate.
Customer experiences
Positive feedback
There are few notable positive reviews specifically from Trustpilot/ProductReview India for Antares Audio Technologies according to available review summaries.
Many users value the software functionality, but public review volume is limited in some regions.
Common complaints
- Reports of duplicate or trial-related charges and “free trial trap” experiences have been posted by users on review platforms.
- Multiple reviewers describe difficulty obtaining refunds and being billed after cancellation attempts.
For public user feedback, see Trustpilot’s Antares listing: Antares on Trustpilot.
Documentation checklist
What to gather before contacting support
- Account email address and Antares account username.
- Order number, purchase receipt or download card code.
- Dates and amounts of the charge(s) shown on your bank or card statement.
Supporting evidence to include
- Screenshot of subscription status in your Antares account.
- Copy or screenshot of any cancellation attempts and confirmation emails (if received).
- Conversation IDs or ticket numbers from earlier support requests, if any.
Common mistakes
Assuming app store cancellation covers Antares account
Many users assume cancelling via the App Store or Google Play cancels Antares subscriptions; Antares documents that cancellation must be done through its website.
Always cancel via My Account → Manage → More → Cancel Subscription on the Antares website to avoid recurring charges.
Relying solely on Auto-Tune Central deactivation
Deactivating plugins or removing software from Auto-Tune Central does not stop billing or cancel your subscription.
Verify cancellation through the Antares website and keep the confirmation email as proof.
Comparative recap
Quick feature comparison
| Feature | Website (Antares account) | App Store / Google Play |
|---|---|---|
| Cancel subscription | Yes - My Account → Manage → More → Cancel Subscription | No documented official cancellation; store-level management only |
| Pause option | Yes - pause up to 2 months via account settings | Not documented |
| Refund policy | All sales final; refunds generally not offered (support review possible) | Dependent on store rules; Antares directs users to website policy |
| Confirmation email | Sent after cancellation is processed | May not be sent by Antares; check store receipts |
How to use this table
Use this table to decide where to manage a subscription and what evidence to keep when disputing charges.
If in doubt, cancel via the Antares account page and save the confirmation email as the primary proof.
After cancelling
What to expect next
Keep the cancellation confirmation email and monitor your card or bank statement for any further charges.
If you see unexpected charges after cancellation, collect evidence and contact Antares support for review.
Useful official links
- How to cancel: How To Cancel Your Subscription (Antares Help)
- Refund policy: Antares Refund Policy
- Community reviews: Antares on Trustpilot
Address
Registered office
4th Floor, B-406, Empire Business Hub, Sciencecity Road, Sola, Ahmedabad, Gujarat 380060, India.
Notes about contacting by post
There is no dedicated cancellation postal address published; cancellations should be completed online via your Antares account.
If you choose to send documents by post, include account details and copies of receipts and correspondence to support any escalation.