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Cancel AUTOPILOT
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I hereby notify you of my decision to terminate the contract relating to the Autopilot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
What is Autopilot
Overview
Autopilot is a subscription-based car rental service in India that provides access to a fleet of Tesla vehicles and related features. The service lets customers drive electric cars with advanced features while paying for use via a subscription or booking option.
Service model
Autopilot operates as a mobility/subscription platform rather than an app-only brokerage. Users typically manage rentals, bookings, and account settings through the service's web and mobile interfaces.
How to cancel Autopilot
Cancel via in-app or play store (if applicable)
- Check the App Store or Google Play subscriptions page in your device settings to see if the Autopilot subscription appears there.
- If the subscription is listed in the store, follow the store's cancellation flow to stop renewals.
Cancel via web support
- Contact Autopilot support using the web help channels (live chat or email) to request cancellation and confirm the effective date.
- Provide account details (registered email/phone), subscription plan, and booking ID when you contact support.
What happens when you cancel
Access after cancellation
Cancelling typically stops future renewals but does not always immediately remove access for the current paid period.
You should expect access to remain until the end of the paid billing cycle unless the provider explicitly ends the service earlier.
Account and data retention
Account data (profile, booking history) is usually retained according to the provider's policies; request deletion if you want data removed.
Ask support for specific retention timelines and the process to permanently delete your account data.
Will I get a refund?
General refund policy
Publicly available information indicates refunds are typically not issued if cancellation occurs after a billing cycle has started.
Users should assume refunds are uncommon unless stated otherwise by the provider or the payment platform.
Exceptions and timelines
- Refunds may be issued in exceptional cases, for example when the app or service fails critically (e.g., inability to connect brokerage or major malfunction).
- If a refund is approved, processing time reported by users and secondary sources is typically within 5 - 10 business days.
Autopilot plans and pricing
Available plan(s)
Verified public information includes a Tesla Full Self-Driving (FSD) one-time purchase option relevant to Tesla vehicles in India.
Other subscription or rental-specific prices for Autopilot services were not found in the verified sources and may require direct contact with the provider.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Full Self-Driving (FSD) one-time purchase (at booking) | ₹6,00,000 | One-time | Option to enable FSD capabilities (subject to regulatory approval and OTA activation later) |
Your consumer rights in India
Statutory rights
Indian consumer protection law provides rights against defective or misrepresented services, and remedies can include refunds, replacement, or compensation depending on the complaint.
However, the presence of statutory rights does not guarantee an automatic refund; you may need to follow dispute processes.
Practical considerations
- No indication was found that a standard 14-day automatic refund right is explicitly honored by Autopilot.
- Users report refunds are generally not provided after a billing cycle starts unless there is a clear technical failure or management discretion.
- If you believe your statutory rights are breached, retain records and consider escalation through consumer forums or legal channels.
Customer experiences
Positive feedback
Some users praise the concept and core features, noting that adding pictures and notes works and that specific support interactions were helpful.
These positive reports are intermittent and usually focused on particular features or helpful individual support responses.
Negative feedback
Common complaints include app crashes, slow performance, repeated logouts, and unreliable integrations with brokerages or external services.
Users also report synchronization bugs, discrepancies in balances, non-functioning in-app support features, and occasional poor response from the team.
Documentation checklist
Required account information
- Registered email address and phone number on the Autopilot account
- Subscription or booking ID and plan name
- Date of purchase and payment method used
Evidence to include
- Screenshots of subscription status, billing receipts, and error messages
- Copies of communications with support (chat transcripts, emails)
- Bank or card statements showing the payment (if disputing charges)
Common mistakes
Assuming app-store cancellation always applies
Example: Some users assume cancelling from the App Store/Google Play automatically resolves provider-side billing; this is not guaranteed if the subscription was managed directly with the provider.
Always check the subscription origin and confirm cancellation with Autopilot support.
Not keeping records
Example: Users who do not save receipts, screenshots, or support replies have weaker cases when requesting refunds or escalating disputes.
Keep clear records of all communications and payments to speed up resolution and any chargeback or consumer complaint processes.
Comparative recap
Quick comparison
| Aspect | Autopilot | Typical alternatives |
|---|---|---|
| Cancellation instructions | Not explicitly documented in app stores; web support available | Many competitors publish clear in-app cancellation flows or store-managed subscriptions |
| Refunds | Generally not issued after billing starts; exceptions for technical failures | Some services offer prorated refunds or trial-period refunds depending on policy |
| Support channels | Web live chat, email, knowledge base (no explicit cancellation page found) | Alternatives may offer phone support or dedicated account managers |
| Stability and reliability | User reports include crashes and sync issues | Established rental services often emphasize stable app performance and integrations |
After cancelling
Follow-up actions
- Confirm cancellation in writing and request a final billing statement or confirmation email.
- Monitor your bank/card statement for any unexpected charges after cancellation.
Helpful links and resources
- How to get an Autopilot refund (third-party guide)
- User reviews and feedback summary
- Reddit AMA and community discussion
Address
Registered office
Autopilot Software Technology Private Limited (registered office):
2287 14th Main, HAL 2nd Stage, Indiranagar, Bangalore 560038, India
Notes on contacting
No explicit postal address for cancellations was found in verified sources; use the registered office address for formal or legal communications if needed.