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Cancel HIATUS
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hiatus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hiatus: Easy Method
What is Hiatus
Overview
Hiatus is a personal finance app that helps users track recurring charges, negotiate bills, and cancel unwanted subscriptions. It analyzes spending patterns and offers tools to reduce costs and improve budgeting.
Primary functions
The app identifies subscriptions, negotiates with service providers on your behalf, and provides cancellation assistance where possible. Hiatus also offers premium tiers with additional features and priority support.
How to cancel Hiatus
Cancel inside the Hiatus app
- Open the Hiatus app and go to the Dashboard tab.
- Tap the Account icon, then go to Settings → Cancel Subscription.
- Request cancellation at least 3 business days before a scheduled ACH debit to avoid the next payment.
Cancel via app store or support
- For subscriptions billed through Apple App Store or Google Play, cancel via your Apple ID subscriptions or Google Play subscriptions - Hiatus cannot cancel those for you.
- To cancel through Hiatus support, email support@hiatusapp.com or use the in‑app chatbot to request cancellation; support cancellations apply to renewal and you retain access until the paid period ends.
What happens when you cancel
Access after cancellation
When you cancel, your cancellation generally prevents renewal but does not immediately terminate access. You keep premium access until the end of the current paid period.
Billing and renewals
If you cancel less than 3 business days before an ACH debit, the next scheduled payment may still be taken. App Store or Google Play cancellations follow the app store’s billing rules.
Will I get a refund?
Hiatus refund policy
Monthly subscription fees are non‑refundable except where required by applicable law. Hiatus may, at its discretion, offer a full refund upon user request via email or the in‑app chatbot.
Exceptions and legal rights
Hiatus’s public terms do not specify a statutory 14‑day cooling‑off period. Any cooling‑off or refund rights that apply will depend on Indian consumer law and relevant payment channel rules.
Hiatus plans and pricing
Pricing summary
Prices in the Indian App Store listing include multiple annual and monthly tiers. The following table reflects in‑app prices as listed (2025) and available tiers.
| Plan | Price | Period | Features |
|---|---|---|---|
| Hiatus Premium Yearly (USD 48) | ₹4,999 | Annual | Full‑year access to Hiatus Premium |
| Hiatus Premium Yearly (USD 60) | ₹5,200 | Annual | Full‑year access to Hiatus Premium (higher tier) |
| Hiatus Premium Yearly (USD 36) | ₹3,099 | Annual | Full‑year access to Hiatus Premium (lower tier) |
| Hiatus Premium Monthly (USD 21) | ₹1,799 | Monthly | One month access to Hiatus Premium |
| Hiatus Premium Monthly (USD 14) | ₹1,199 | Monthly | One month access to Hiatus Premium (lower tier) |
| Hiatus Premium (unspecified) | ₹849 | Unknown | Possibly a one‑time or promotional price; duration not specified |
Your consumer rights in India
Legal protections
Under the Consumer Protection Act, 2019 and the E‑Commerce Rules, 2020, platforms must display clear cancellation and refund policies. Refunds should be processed in a timely manner as required by law.
Enforcement and escalation
Subscription cancellations and refunds are legally enforceable in India. Consumers may escalate unresolved grievances to the platform’s grievance officer, relevant consumer forums, or statutory complaint mechanisms.
For general guidance on enforceability, see a summary at Law4U: Are subscription cancellations and refunds legally enforceable?
Customer experiences
Positive feedback
Users report that Hiatus negotiates and lowers bills quickly in some cases, with examples of fast results on carrier bills. The app’s tools for identifying and cancelling unwanted subscriptions are often praised.
Negative feedback
There are multiple complaints about being charged after attempted cancellations and about unclear pricing. Some users also report slow or unresponsive customer support in resolving billing issues.
For user reviews, see an app review collection: Hiatus app reviews
Documentation checklist
What to prepare before contacting support
- Your Hiatus account email or Apple/Google account used for subscription.
- Receipt or invoice showing the charge you want addressed.
- Date(s) of the disputed charge and screenshots of subscription status if available.
What to include in your cancellation/refund request
- Clear statement: “Please cancel my subscription” and whether you want a refund.
- Preferred contact email and any relevant transaction IDs.
Common mistakes
Missing the 3 business day window
Many consumers try to cancel too close to an ACH debit. If you cancel fewer than 3 business days before the scheduled debit, you may still be charged for the next cycle.
Not checking billing source
Users sometimes cancel in the Hiatus app but forget the subscription is billed via Apple or Google. Always check whether the charge comes from the App Store or Google Play and cancel there if needed.
Comparative recap
How Hiatus compares
The table below summarizes key aspects of Hiatus versus ideal expectations for a subscription service, to help you decide how to proceed.
| Aspect | Hiatus | Period | Notes |
|---|---|---|---|
| Cancellation method | In‑app or support; App Store/Google Play via store | - | Requires 3 business days for ACH avoid‑next payment rule |
| Refunds | Generally non‑refundable monthly; discretionary refunds possible | - | Subject to applicable law and Hiatus discretion |
| Customer support | Email and in‑app chatbot; mixed responsiveness reported | - | Expect variable response times based on user reports |
| Pricing transparency | Multiple tiers shown in app; some users report unclear pricing | Annual / Monthly | Check in‑app listing for exact tier and billed amount |
After cancelling
Verify cancellation
After cancelling, check your account Settings in the app and your bank or app store billing history to confirm no further renewals are scheduled.
Useful links and next steps
If you need details on autopay authorization and billing, consult Hiatus’s official autopay page: Hiatus autopay authorization.
For Hiatus terms and general policies, see: Hiatus terms of use.
Address
Company address
Hiatus Inc. (U.S. personal finance app)
1515 Mockingbird Lane, Floor 4, Charlotte, North Carolina 28209, United States
Support contact
For cancellation or refund requests, email: support@hiatusapp.com or use the in‑app chatbot.