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Cancel KIND SCIENCE
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Cancellation service #1 in India
Average rating from reviews

I hereby notify you of my decision to terminate the contract relating to the Kind Science service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kind Science: Easy Method
What is Kind Science
Overview
Kind Science is a subscription-based skincare brand offering clean, science-backed products delivered direct-to-consumer.
The service includes one-time purchases and recurring auto-delivery (subscription) shipments for skincare routines and refills.
How the service works
Customers order via the Kind Science website and may be enrolled in future auto-delivery shipments for refill convenience.
Support and account management are primarily handled by web self-service and customer service by phone or live chat.
How to cancel Kind Science
Cancel an unshipped order (web)
- If the order has not yet shipped, contact Kind Science customer service by live chat on their site or call 1-800-210-3379.
- Phone support is available 7 days a week, 7 AM - 10 PM EST; request cancellation or changes immediately.
Cancel auto-delivery (subscription)
- Manage, reschedule, or cancel future auto-delivery shipments through the customer portal (self-service) if available on your account.
- If you cannot access the portal, call the same customer service number and request cancellation of future shipments.
App Store / Google Play purchases
- No explicit in-app cancellation instructions are provided by Kind Science; the company directs customers to web/phone options.
- If you subscribed through a platform (App Store or Google Play), check the platform’s subscription controls and refund processes as a parallel step.
What happens when you cancel
Subscription and future shipments
Cancelling stops future auto-delivery shipments; it does not change shipments already in transit.
If a shipment is about to ship within the next business day, cancellation may not be possible; you may need to return the shipment.
Account access and data
After cancelling, you retain web account access for order history and support interactions unless you request account deletion.
Kind Science processes cancellations and related account updates through their customer service and portal systems.
Will I get a refund?
60-Day Money-Back Guarantee
All purchases are covered by a 60-Day Money-Back Guarantee: return the containers (even if empty) within 60 days of receipt for a full refund, minus shipping and handling.
Refunds are processed to the original payment method within 7 business days of receipt of the returned product.
Exceptions and practical notes
- If an order ships before cancellation is processed, you may need to return the shipment under the 60-Day guarantee for a refund.
- No separate 14-day cancellation right is documented by Kind Science; only the company’s 60-Day policy is stated.
Kind Science plans and pricing
Available plan types
No public, detailed pricing or tier table is provided on the verified FAQ page for Indian customers.
Contact Kind Science support or check your account portal for plan-specific pricing details.
Pricing table
| Period | Plan | Price |
|---|---|---|
| One-time | Single Purchase | Contact for pricing |
| Auto-delivery | Subscription / Refill | Contact for pricing |
Your consumer rights in India
General statutory rights
India’s Consumer Protection Rules provide a 14-day cooling-off period in many contexts, but Kind Science’s stated policy is a 60-Day Money-Back Guarantee.
Indian consumers may still rely on statutory rights for defective, unsafe, or misdescribed goods under Indian law.
Practical recommendations for Indian customers
- Retain receipts, order confirmations, and screenshots of terms and communications for any dispute.
- If you paid by card, consider contacting your card issuer for chargeback options if you cannot obtain a satisfactory refund from the merchant.
- Because Kind Science’s customer processes are web/phone-based and no India-specific terms are shown, expect potential delays and prepare documentation.
Customer experiences
Positive reports
Some customers report successful cancellation and reasonable product satisfaction; a Reddit user described cancelling and ordering as needed with positive product impressions.
See a user report here: Reddit: successful cancellation report.
Negative reports
Trustpilot reviews across regions frequently cite issues with unclear subscription consent, unexpected charges, and difficulty cancelling.
Multiple Reddit threads also describe problems cancelling auto-renewals and receiving unwanted shipments; see a discussion here: Reddit: cancellation complaints.
Trustpilot page: Trustpilot reviews.
Documentation checklist
Before contacting support
- Order number and order confirmation email or screenshot.
- Payment method details (last 4 digits) and date of charge.
- Account email used to place the order.
For returns or disputes
- Proof of shipment/return tracking information and photographic evidence of returned items or condition.
- Copies/screenshots of chat transcripts, email exchanges, and any cancellation confirmations.
Common mistakes
Waiting too long to act
Customers sometimes delay contacting support and miss the window to cancel before shipment; cancel immediately after deciding to stop a subscription.
If a shipment is already en route, return it promptly under the 60-Day Money-Back Guarantee.
Relying only on app/platform controls
Kind Science does not document in-app cancellation guidance; assuming the platform will handle the merchant-side cancellation can lead to unexpected charges.
Always confirm cancellation directly with Kind Science via live chat or phone and keep records of the confirmation.
Comparative recap
Quick comparison
The table below highlights key differences between Kind Science’s stated policies and common platform-based expectations.
At-a-glance table
| Period | Feature | Kind Science (stated) |
|---|---|---|
| N/A | Cancellation methods | Live chat, phone, customer portal for auto-delivery |
| 60-Day | Refund window | 60-Day Money-Back Guarantee (return containers for refund) |
| N/A | In-app/platform guidance | No explicit App Store/Google Play cancellation instructions |
After cancelling
Verify cancellation and watch statements
After you cancel, check for a written confirmation (email or chat transcript) and monitor your card/bank statements for unexpected charges.
If you see a charge after cancellation, contact Kind Science support and retain evidence of your cancellation request.
Helpful links
- Kind Science customer service & FAQ
- Trustpilot reviews (for experiences)
- Reddit: user report (positive)
- Reddit: cancellation complaints
Address
Corporate mailing address
KS Brands, LLC
100 N. Pacific Coast Highway, Suite 1600, El Segundo, California 90245, United States
Contact for immediate support
Phone (US): 1-800-210-3379 (7 days a week, 7 AM - 10 PM EST).
For customer service and FAQ, visit: Kind Science FAQ & Customer Service.