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Kind Science

Cancel KIND SCIENCE

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Termination letter drafted by a specialized lawyer
Sender
Kind Science Cancel Subscription | Postclic
Kind Science
KS Brands, LLC, 100 N. Pacific Coast Highway, Suite 1600, El Segundo
California United States
dmca@kindscience.com
Cancellation of Kind Science contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Kind Science service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Kind Science
KS Brands, LLC, 100 N. Pacific Coast Highway, Suite 1600, El Segundo
California , United States
dmca@kindscience.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Kind Science. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Kind Science: Easy Method

What is Kind Science

Overview

Kind Science is a subscription-based skincare brand offering clean, science-backed products delivered direct-to-consumer.

The service includes one-time purchases and recurring auto-delivery (subscription) shipments for skincare routines and refills.

How the service works

Customers order via the Kind Science website and may be enrolled in future auto-delivery shipments for refill convenience.

Support and account management are primarily handled by web self-service and customer service by phone or live chat.

How to cancel Kind Science

Cancel an unshipped order (web)

  • If the order has not yet shipped, contact Kind Science customer service by live chat on their site or call 1-800-210-3379.
  • Phone support is available 7 days a week, 7 AM - 10 PM EST; request cancellation or changes immediately.

Cancel auto-delivery (subscription)

  • Manage, reschedule, or cancel future auto-delivery shipments through the customer portal (self-service) if available on your account.
  • If you cannot access the portal, call the same customer service number and request cancellation of future shipments.

App Store / Google Play purchases

  • No explicit in-app cancellation instructions are provided by Kind Science; the company directs customers to web/phone options.
  • If you subscribed through a platform (App Store or Google Play), check the platform’s subscription controls and refund processes as a parallel step.

What happens when you cancel

Subscription and future shipments

Cancelling stops future auto-delivery shipments; it does not change shipments already in transit.

If a shipment is about to ship within the next business day, cancellation may not be possible; you may need to return the shipment.

Account access and data

After cancelling, you retain web account access for order history and support interactions unless you request account deletion.

Kind Science processes cancellations and related account updates through their customer service and portal systems.

Will I get a refund?

60-Day Money-Back Guarantee

All purchases are covered by a 60-Day Money-Back Guarantee: return the containers (even if empty) within 60 days of receipt for a full refund, minus shipping and handling.

Refunds are processed to the original payment method within 7 business days of receipt of the returned product.

Exceptions and practical notes

  • If an order ships before cancellation is processed, you may need to return the shipment under the 60-Day guarantee for a refund.
  • No separate 14-day cancellation right is documented by Kind Science; only the company’s 60-Day policy is stated.

Kind Science plans and pricing

Available plan types

No public, detailed pricing or tier table is provided on the verified FAQ page for Indian customers.

Contact Kind Science support or check your account portal for plan-specific pricing details.

Pricing table

Period Plan Price
One-time Single Purchase Contact for pricing
Auto-delivery Subscription / Refill Contact for pricing

Your consumer rights in India

General statutory rights

India’s Consumer Protection Rules provide a 14-day cooling-off period in many contexts, but Kind Science’s stated policy is a 60-Day Money-Back Guarantee.

Indian consumers may still rely on statutory rights for defective, unsafe, or misdescribed goods under Indian law.

Practical recommendations for Indian customers

  • Retain receipts, order confirmations, and screenshots of terms and communications for any dispute.
  • If you paid by card, consider contacting your card issuer for chargeback options if you cannot obtain a satisfactory refund from the merchant.
  • Because Kind Science’s customer processes are web/phone-based and no India-specific terms are shown, expect potential delays and prepare documentation.

Customer experiences

Positive reports

Some customers report successful cancellation and reasonable product satisfaction; a Reddit user described cancelling and ordering as needed with positive product impressions.

See a user report here: Reddit: successful cancellation report.

Negative reports

Trustpilot reviews across regions frequently cite issues with unclear subscription consent, unexpected charges, and difficulty cancelling.

Multiple Reddit threads also describe problems cancelling auto-renewals and receiving unwanted shipments; see a discussion here: Reddit: cancellation complaints.

Trustpilot page: Trustpilot reviews.

Documentation checklist

Before contacting support

  • Order number and order confirmation email or screenshot.
  • Payment method details (last 4 digits) and date of charge.
  • Account email used to place the order.

For returns or disputes

  • Proof of shipment/return tracking information and photographic evidence of returned items or condition.
  • Copies/screenshots of chat transcripts, email exchanges, and any cancellation confirmations.

Common mistakes

Waiting too long to act

Customers sometimes delay contacting support and miss the window to cancel before shipment; cancel immediately after deciding to stop a subscription.

If a shipment is already en route, return it promptly under the 60-Day Money-Back Guarantee.

Relying only on app/platform controls

Kind Science does not document in-app cancellation guidance; assuming the platform will handle the merchant-side cancellation can lead to unexpected charges.

Always confirm cancellation directly with Kind Science via live chat or phone and keep records of the confirmation.

Comparative recap

Quick comparison

The table below highlights key differences between Kind Science’s stated policies and common platform-based expectations.

At-a-glance table

Period Feature Kind Science (stated)
N/A Cancellation methods Live chat, phone, customer portal for auto-delivery
60-Day Refund window 60-Day Money-Back Guarantee (return containers for refund)
N/A In-app/platform guidance No explicit App Store/Google Play cancellation instructions

After cancelling

Verify cancellation and watch statements

After you cancel, check for a written confirmation (email or chat transcript) and monitor your card/bank statements for unexpected charges.

If you see a charge after cancellation, contact Kind Science support and retain evidence of your cancellation request.

Helpful links

Address

Corporate mailing address

KS Brands, LLC

100 N. Pacific Coast Highway, Suite 1600, El Segundo, California 90245, United States

Contact for immediate support

Phone (US): 1-800-210-3379 (7 days a week, 7 AM - 10 PM EST).

For customer service and FAQ, visit: Kind Science FAQ & Customer Service.

FAQ

To cancel your Kind Science auto-delivery subscription, log into your customer portal to manage your shipments or contact customer service by phone at 1-800-210-3379 for assistance. You may also send a cancellation request in writing via registered mail.

If your order has not yet shipped, you can cancel it by contacting Kind Science customer service through live chat or by calling 1-800-210-3379. Alternatively, you can send a written cancellation request via registered mail.

Yes, you are eligible for a refund under the 60-Day Money-Back Guarantee. To receive a full refund, return the containers within 60 days of receipt, and the refund will be processed to your original payment method within 7 business days.

After canceling your subscription, you will retain access to your Kind Science account for order history and support interactions unless you specifically request account deletion. You can also send a written request via registered mail if needed.

Kind Science does not provide explicit in-app cancellation instructions. If you subscribed through the App Store or Google Play, check the subscription controls on those platforms, and consider sending a written cancellation request via registered mail as an alternative.