Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel MYLO
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Mylo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mylo: Easy Method
What is Mylo
Overview
Mylo (MyloFamily) is an India-based parenting and pregnancy app that also operates an online store for baby, maternity and wellness products. It provides content, community support and a catalogue of products for expectant and new parents.
Platform scope
Mylo's shopping and support features are available via its web site and app for India. Product orders, cancellations and returns are handled through Mylo's web/app interfaces and customer support channels.
How to cancel Mylo
When cancellation is allowed
Cancellation is allowed only before you receive an order confirmation indicating the item has been shipped.
If the order was already confirmed/shipped, cancellation is not available; you must wait for delivery and raise a return instead.
Step-by-step cancellation (web/app)
- Open the Mylo app or visit your Orders page on the Mylo website.
- Find the order you want to cancel and check its status - cancellation is only possible pre-confirmation (before shipping).
- If the order is eligible, select the Cancel option and confirm the cancellation in the app/web flow.
- If you cannot cancel via Orders, contact Mylo chat/support to request cancellation before confirmation.
- If cancellation is not allowed, raise a return after delivery via Orders or chat support.
For official details see Mylo's cancellation and refund help page: Mylo - Refund & Cancellation.
What happens when you cancel
Order processing
When you cancel an eligible order before confirmation, Mylo stops the fulfilment process and the shipment is not dispatched.
The order status will update to cancelled in your Orders page and you should receive a cancellation confirmation message or email.
Account and data
Cancelling an order does not delete your Mylo account or community data. Your purchase history will retain the cancelled order record for reference.
Payment and refund actions are processed separately; saved preferences and account settings remain intact.
Will I get a refund?
Refund when cancelling before shipping
If you cancel an order before it is confirmed/shipped, you will receive a full refund for the order amount.
Refunds for pre-shipment cancellations are initiated once the cancellation is processed by Mylo.
Refunds for returns and timelines
- Return window: Eligible items can be returned within 15 days from delivery.
- Refund verification: Refund is initiated after Mylo verifies the returned item(s).
- Typical processing times: Mylo's Help Center indicates refunds typically take 5 - 7 working days to process and reflect.
- Maximum observed timelines: Depending on payment mode, refunds may take up to 10 - 14 business days to reflect in your account.
For full policy details and steps, consult: Mylo - Refund & Cancellation.
Mylo plans and pricing
Available plans
Below are the known plans and pricing items associated with Mylo services and similarly named apps found in public information.
Notes on accuracy
The primary Mylo (MyloFamily) shopping and app download is free. One paid entry listed relates to a different app with a similar name; that item is shown for completeness.
| Plan | Price | Period | Features |
|---|---|---|---|
| mylo (B.TECH Buy Now Pay Later) | Free (App download) | N/A | Interest-free Sharia-compliant installment financing; no subscription fee |
| Milo App (different app - dating/matching) | ₹99 | Monthly | Premium matching, unlimited daily matches, ad-free, priority support (different product) |
Your consumer rights in India
Statutory framing
Mylo's site does not explicitly cite a statutory 14-day cooling-off right under Indian law on its public pages.
Consumers retain general rights under Indian consumer protection laws; Mylo's specific processes are provided through its returns and refund policy.
Practical rights and timelines
- Return window provided by Mylo: 15 days from delivery for eligible items.
- Refund timelines communicated: typically 5 - 7 working days to process; may take up to 10 - 14 business days depending on payment method.
- If you believe your statutory rights are not being honoured, consider contacting consumer grievance authorities after exhausting Mylo's support channels.
Customer experiences
Positive feedback
- Users praise Mylo's pregnancy and motherhood guidance and a wide range of organic products.
- Some app users report good product quality and an active community of moms.
Negative feedback
- Frequent complaints include delayed deliveries and unresponsive or slow customer support.
- Users have reported app glitches, difficulty cancelling orders once pending, misleading delivery dates, payment deduction issues, and problems with returns for damaged items.
Documentation checklist
Before you cancel
- Order number and order date (from Orders page or confirmation email).
- Payment method and transaction reference or screenshot.
If returning after delivery
- Photos of the damaged or incorrect item(s).
- Proof of delivery (delivery receipt or tracking status).
- Any chat/email correspondence with Mylo support about the issue.
Common mistakes
Attempting late cancellation
Customers often try to cancel orders after an order confirmation or shipping notice. Once confirmed/shipped, cancellation is not permitted and a return is required after delivery.
Missing key information
Another common error is not saving the order number, payment reference, or photos, which slows refunds and returns processing.
Comparative recap
Quick comparison
| Action | When allowed | Refund | Time to reflect | How to initiate |
|---|---|---|---|---|
| Cancel before confirmation | Only before order confirmation / before shipping | Full refund | Typically 5 - 7 working days; up to 10 - 14 business days depending on payment mode | Cancel from Orders page (web/app) or contact chat/support |
| Return after delivery | When order has been delivered and item is eligible within 15 days | Refund after verification of return | Typically 5 - 7 working days after verification; may take up to 10 - 14 business days | Raise a return via Orders page or chat/support; ship item back as instructed |
After cancelling
What to expect next
Watch your Orders page and registered email for a cancellation confirmation and refund initiation notice.
If the refund is delayed beyond the stated timelines, contact Mylo support with order and payment details.
Helpful links
Address
Corporate address
Plot No. 115, Sector 44, 5th Floor, Gurugram 122003, India.
Contacting support
Use the Mylo app Orders page or the Help Center for cancellations, returns and refunds. For unresolved issues, keep your order and payment records ready when contacting support.