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Cancel OMAZE
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Omaze service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Omaze: Easy Method
What is Omaze
Service overview
Omaze is an online fundraising platform that offers prize draws and experiences in exchange for donations to charitable causes.
Users enter prize draws or subscribe for recurring entries; funds are used to support charities and run the promotions.
How entries and subscriptions work
Entries can be single purchases or recurring subscription plans that renew automatically until cancelled.
Different purchase channels (web, Apple App Store, Google Play) follow different cancellation and refund rules.
How to cancel Omaze
Cancel on the web (recommended)
- Log into your Omaze account on the Omaze website.
- Go to Manage Subscriptions and click "Cancel" next to the active subscription to end future renewals.
- Cancellation stops future billing but typically preserves access until the end of your current billing cycle.
Alternative web cancellation (Model Cancellation Form)
- You can submit the Model Cancellation Form by email to team@omaze.co.uk to notify Omaze of cancellation.
- Omaze should acknowledge receipt of the cancellation request; keep that acknowledgement for your records.
Cancel via App Store or Google Play
- If you subscribed through Apple or Google, you must cancel through the respective platform's subscription manager.
- Omaze defers to the app store’s cancellation process for purchases made there; follow Apple/Google guidance in your account settings.
What happens when you cancel
Access after cancellation
When you cancel a subscription on the web, future billing stops immediately for subsequent cycles.
You generally retain access to any subscription benefits until the end of the already-paid billing period.
Data and account status
Canceling a subscription does not automatically close your Omaze account or erase your personal data.
If you need account deletion or data removal, contact Omaze support with a clear request and keep any confirmation.
Will I get a refund?
14-day cancellation window
If your purchase falls under the 14-day cancellation right described in Omaze’s legal terms, you may cancel within 14 days of contract start and receive a full refund.
Refunds under this right are processed to the original payment method and completed within the timeframe specified by Omaze’s terms.
Source: Omaze legal terms.
After the draw or after 14 days
- No refunds are provided once a Prize Draw or drawing has closed; entry fees support the charity and are non‑refundable.
- If you cancel after the 14-day period but before a draw, cancellation stops renewals but a refund is not guaranteed.
See Omaze’s terms for details on how draw closure affects refunds.
App store purchases
Purchases via Apple or Google are subject to those stores’ refund and cancellation policies, not Omaze directly.
To request a refund for App Store or Google Play purchases, contact Apple/Google support through your account’s purchase history.
Omaze plans and pricing
Pricing accuracy note
Official INR pricing for Omaze subscriptions is not published in Omaze’s official documentation; the figures below are user-reported and not confirmed by Omaze.
Contact Omaze support or your app store for an authoritative price for your region.
Reported plans (user-reported)
| Plan | Price (INR) | Period | Notes |
|---|---|---|---|
| Monthly Subscription | ₹99/month (reported) | Monthly | User-reported UI price in India; not official |
| Annual Subscription (initial) | ₹6,800/year (reported initial) | Annual | User-reported incorrect pricing before fix |
| Annual Subscription (corrected) | ₹390/year (reported after fix) | Annual | User-reported corrected price; not official |
Your consumer rights in India
Cooling-off and cross-border terms
Omaze’s legal terms describe a 14-day cooling-off right under UK terms; that right may apply to some purchases depending on the contract and jurisdiction.
If your purchase explicitly falls under those terms, you may be eligible for the 14-day refund described in Omaze’s legal terms.
Source: Omaze legal terms.
Indian consumer protections
Indian consumers also have general protections against unfair trade practices and defective services under local law.
If you believe you were misled or charged incorrectly, you can contact your bank/card issuer to dispute the charge and consider filing a complaint with local consumer protection authorities.
Customer experiences
Positive feedback
Some customers report satisfaction that their entries support charities even if they do not win; they value the charitable outcome of participation.
Negative feedback
Other customers report issues such as unexpected subscription charges, difficulty obtaining refunds, or slow customer service responses.
Keep records of communications and confirmations to help resolve billing disputes.
Documentation checklist
What to prepare before contacting support
- Your Omaze account email and username.
- Order/transaction ID and date of the subscription or entry.
- Screenshots of billing, subscription page, or app purchase receipts.
- Any cancellation confirmation or email correspondence from Omaze.
When disputing a charge
- Prepare a timeline of events (purchase, cancellation attempt, billing occurrences).
- Keep bank or card statements that show the disputed charges for evidence.
Common mistakes
Not cancelling through the correct platform
Many users assume cancelling on the website cancels App Store/Google Play subscriptions; app-store subscriptions must be cancelled through the store.
Always verify where you completed the purchase and cancel in that platform.
Misunderstanding refund timing and draw status
Assuming an immediate refund after cancelling can lead to confusion; refunds under the 14-day right follow Omaze’s processing timelines.
Also, no refunds are available after a draw closes - check the draw status before expecting reimbursement.
Comparative recap
Quick method comparison
| Method | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Omaze website | Manage Subscriptions → Click "Cancel" | Possible within 14 days; otherwise depends on draw status | Access usually retained until end of paid cycle |
| Email (Model Cancellation Form) | Send form or email to team@omaze.co.uk | Handled per Omaze terms; 14-day refund may apply | Keep acknowledgement email as proof |
| Apple App Store / Google Play | Cancel via your Apple/Google subscription manager | Refunds follow Apple/Google refund policies | Omaze defers to the platform for purchase management |
After cancelling
What to monitor
Check your bank/card statements for any further charges in the next billing cycle and confirm that renewal stopped.
If you see unexpected charges, contact Omaze support and your payment provider promptly.
Helpful links
- Omaze support: subscription cancellation FAQ
- Omaze legal terms (includes 14-day rights and refund rules)
Address
Omaze mailing address
PO Box 866, 9942 Culver Blvd, Culver City, CA 90232-0866, United States.
Contact email
For Model Cancellation Form and related subscription queries: team@omaze.co.uk.