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Polygon

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Termination letter drafted by a specialized lawyer
Sender
Cancel Polygon Transaction | Postclic
Polygon
AdWyze Inc, 157, 2nd A Cross Rd, Stage 2, Domlur
560071 Bengaluru India
support@polygon.technology
Cancellation of Polygon contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Polygon service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Polygon
AdWyze Inc, 157, 2nd A Cross Rd, Stage 2, Domlur
560071 Bengaluru , India
support@polygon.technology
REF/2025GRHS4

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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Polygon: Easy Method

What is Polygon

Overview

Polygon refers to a family of services and products using the Polygon name, including Polygon (MATIC) blockchain technology, Polygon.io financial data API for individuals, and Polygon.net business/enterprise offerings.

This guide focuses on cancellation, refund expectations, consumer rights in India, and practical steps for the different Polygon services commonly used by Indian customers.

Scope of this guide

The guide covers individual subscriptions (Polygon.io), business/enterprise contracts (Polygon.net), and subscriptions purchased through app stores.

It summarizes verified policies, Indian consumer-rights context, user experiences, and recommended post-cancellation actions.

How to cancel Polygon

Canceling individual subscriptions (Polygon.io)

  • You may cancel at any time; cancellation takes effect at the end of the current billing period.
  • No prorated refunds are offered; you retain access until your paid period expires.
  • Cancel via account downgrade in your Polygon.io account or by emailing support@polygon.io.

Canceling business/enterprise subscriptions (Polygon.net)

  • Enterprise contracts require 30 days’ written notice for cancellation.
  • No refunds if cancelled before the end of the agreed term; follow contract terms for termination.
  • Send cancellation notices to support@polygon.net as specified by the service terms.

Canceling app-store subscriptions

  • If you subscribed via Apple App Store or Google Play, you must cancel through that store.
  • Polygon cannot manage billing or cancellations made through app stores.
  • Open your App Store / Google Play subscription settings to stop renewal or contact the store for support.

What happens when you cancel

Access after cancellation

For individual (Polygon.io) subscriptions, cancellation takes effect at the end of the current billing period and you retain access until that expiry.

No early termination of access is typical when you cancel mid-period; services remain available until the paid time ends.

Renewal and future billing

Cancellation stops future recurring billing after the active period ends; you are not billed for subsequent periods once cancellation is processed.

For app-store subscriptions, the store controls renewal behavior; check store subscription settings to confirm the next billing date is cancelled.

Data and account retention

Account data policies vary by service and contract; cancellation does not necessarily delete account data immediately unless specified in contract or account settings.

Review your account settings or contract terms to understand data retention, export, or deletion options before the subscription ends.

Will I get a refund?

Polygon.io (individual) refund policy

Polygon.io states there are no refunds or credits for fees already paid; cancellation stops only future charges.

You keep access through the paid period but will not receive prorated refunds for unused time.

Polygon.net (enterprise) refund policy

Enterprise subscriptions are non-refundable if cancelled before the contract term ends; the policy requires 30 days’ written notice and typically denies refunds for early termination.

Refer to your signed contract for any specific termination or refund clauses that may alter this general rule.

Indian consumer-rights context and exceptions

Under Indian law, consumers have a 14-day cooling-off period for many online purchases and cancellations; refunds must be processed within 15 days of a valid cancellation or return request.

If a service provider’s stated no-refund policy conflicts with a statutory right under Indian consumer law, you may be entitled to remedies under the Consumer Protection Act and related e-commerce rules.

Polygon plans and pricing

Pricing summary

Below are recent spot or example prices for Polygon (MATIC / POL) observed on Indian platforms and sample platform listings in early 2026.

These are market prices for the token and not subscription fees; contact the service for official subscription pricing.

Plan Price (INR) Period Features
Live Polygon (MATIC / POL) price (example) ₹8.83 per 1 POL (on Feb 8, 2026) Spot / real-time Live conversion; historical daily closing
Polygon on BuyUcoin (example listing) ₹31.19 per 1 MATIC Spot Spot purchase price quoting exchange rate
Polygon on Mudrex (example live price) ₹21.96 per 1 Polygon Live Live trading price on platform

Notes on prices

Token prices fluctuate rapidly; the values above are examples and may not reflect current market rates.

For subscription plan pricing (APIs, enterprise tiers), contact the relevant Polygon sales or support channel for official quotes.

Your consumer rights in India

Cooling-off and refunds

Indian law provides a 14-day cooling-off period for many online purchases, during which consumers may cancel without reason.

Refunds for valid cancellations or returns must be processed within 15 days of the request under the applicable rules.

Binding policies and grievance redressal

Return and refund policies advertised on e-commerce platforms are legally binding under the Consumer Protection (E-Commerce) Rules, 2020, and the Consumer Protection Act, 2019.

Platforms must provide grievance redressal mechanisms; failure to comply allows consumers to approach consumer forums or statutory authorities.

Practical steps if your rights are not respected

  • Document all communications with support (emails, dates, screenshots).
  • Request written confirmation of cancellation and any refund decision.
  • If unresolved, file a complaint with the appropriate consumer forum under the Consumer Protection Act, 2019.

Customer experiences

Positive feedback

Polygon The BIM Academy (India) has very positive reviews praising a structured 15-day Revit/BIM course with strong instructor guidance and community support.

Such experiences highlight the value of localized training and course structure under the Polygon name in India.

Negative feedback

polygon.com (gaming site) reviews on some platforms include many negative comments about biased content, perceived low credibility, and clickbait-style coverage.

polygon.io (financial data API) has negative reviews citing inaccurate data (splits, dividends), billing issues, throttling claims, and unresponsive support in some cases.

How to interpret reviews

Customer experiences vary by product and region; distinguish between the different "Polygon" entities (blockchain, data API, academy, gaming site) when judging reviews.

Check product-specific support responsiveness and contract terms rather than relying solely on aggregate review scores.

Documentation checklist

Before you cancel

  • Account email and username used for the subscription.
  • Subscription plan name, billing period, and next renewal date.
  • Copy of your invoice or payment receipts for the current term.

When sending cancellation requests

  • Send clearly worded written notice (email to support@polygon.io or support@polygon.net as appropriate).
  • Request written confirmation with the effective cancellation date and any refund decision.
  • Keep timestamps, delivery/read receipts, and screenshots for record-keeping.

Common mistakes

Assuming app-store cancellations are handled by the service

Many users assume a developer can cancel an App Store or Google Play subscription for them; the store controls those subscriptions.

Always cancel app-store subscriptions from your device or the store account to avoid unexpected renewals.

Expecting refunds contrary to stated policy

Expecting prorated refunds when the provider explicitly states no refunds leads to disputes; confirm refund rules before cancelling.

If statutory rights under Indian law appear to conflict with a no-refund policy, raise the issue with the provider and document communications.

Missing contract clauses

Enterprise customers sometimes miss termination notice or minimum-term clauses in contracts; review the signed agreement for notice periods and penalties.

Failing to provide the required 30 days’ written notice for enterprise services can result in billing through the notice period or denial of termination.

Comparative recap

Quick comparison

Service Cancellation notice Refund policy How to cancel
Polygon.io (individual) Cancel anytime; takes effect end of billing period No refunds or credits for fees already paid Account downgrade or email support@polygon.io
Polygon.net (enterprise) 30 days’ written notice required No refunds if cancelled before term Send written notice to support@polygon.net per contract
App-store subscriptions Controlled by App Store / Google Play rules Managed by store; provider cannot issue refunds directly Cancel through Apple App Store or Google Play subscription settings

Takeaway

Individual subscriptions are flexible to cancel but non-refundable; enterprise contracts require formal notice and typically do not refund early termination.

App-store purchases are governed by store policies and must be managed through the store itself.

After cancelling

Confirmations to obtain

  • Written confirmation of cancellation with effective date from the service provider.
  • Final invoice or statement showing no further recurring charges scheduled.

If you do not receive a refund you believe you are owed

Document all correspondence, timelines, and policy references, then escalate through the provider’s grievance redressal channels if available.

If unresolved, you may consider filing a complaint with consumer forums under the Consumer Protection Act, 2019, using your documented evidence.

Address

Primary contact address

AdWyze Inc, 157, 2nd A Cross Rd, Stage 2, Domlur, Bengaluru, Karnataka 560071, India.

Notes about contacting

Use the correct support email for the service you subscribed to (support@polygon.io for individual API subscriptions; support@polygon.net for enterprise contracts).

Keep physical address use for formal notices only if specified in your contract or official terms; email is typically accepted for cancellation requests.

FAQ

You can cancel your Polygon.io individual subscription anytime by downgrading your account or emailing support@polygon.io. Keep proof of your cancellation request.

For Polygon.net enterprise subscriptions, you must provide a 30 days’ written notice for cancellation. Ensure you send your notice to support@polygon.net and keep a copy for your records.

No, Polygon.io does not offer refunds for fees already paid. You will retain access until the end of your current billing period after cancellation.

If you subscribed through the App Store or Google Play, you must cancel through those platforms. Check your subscription settings in the App Store or Google Play for cancellation options.

Cancellation does not immediately delete your account data. Review your account settings or contract terms to understand data retention policies and options for data export.