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I hereby notify you of my decision to terminate the contract relating to the Pratilipi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pratilipi: Easy Method
What is Pratilipi
Overview
Pratilipi is a digital reading platform that offers books, stories, and audio content in multiple Indian languages. It provides free and paid content, including subscription plans and in‑app purchases (Coins) for locked material.
How users typically subscribe
Subscriptions and in‑app purchases are commonly handled through the Pratilipi mobile apps (Google Play for Android and the App Store for iOS). Some author‑level plans (Superfan) and platform subscriptions are available through those app stores.
How to cancel Pratilipi
Cancel via Android (Google Play)
- Open the Pratilipi Android app and go to Profile.
- Tap the Active Subscriptions section to view your plan.
- From there, review the subscription and tap the option to unsubscribe or manage the plan in Google Play.
Cancel via iOS (App Store)
- Open the Pratilipi iOS app and tap the "Coin" icon.
- View your active subscription and its expiry date.
- Tap "manage subscription" to follow the App Store steps to unsubscribe.
Cancel via Web or if you cannot find options
- There are no explicit Help Center steps for web cancellations; if you subscribed via a web checkout, check your payment provider or contact support.
- If unsure, save transaction receipts and contact Pratilipi support or the grievance officer for assistance.
What happens when you cancel
Access after cancellation
Cancelling a subscription generally stops future renewals but does not usually cut access immediately. You typically retain access until the current billing period ends.
Renewal and auto‑pay
Auto‑renewal is disabled after you unsubscribe, so the plan will not renew at the next billing date. You must stop auto‑pay yourself through the platform used to subscribe.
Account data and purchases
Your account, reading history, and purchased content remain associated with your account unless you request deletion. Purchased Coins and in‑app items remain in your account subject to the platform's rules.
Will I get a refund?
Standard refund position
Purchases of My Coins are generally non‑refundable - once bought they are irreversible under Pratilipi's stated policy.
Exceptions and special cases
- If Pratilipi discontinues the Coins feature, refunds for unused Coins may be offered at the company's discretion and may be reduced by applicable Google Payment service fees or similar deductions.
- Subscription amounts received via auto‑pay are not typically refundable; users must cancel auto‑pay themselves to prevent future charges.
Cooling‑off and statutory rights
The Terms of Service and Help Center do not describe a 14‑day cooling‑off or automatic statutory refund right for subscriptions or Coin purchases.
Pratilipi plans and pricing
Available plans (summary)
The following pricing information reflects the platform's iOS App Store listings and public FAQs for platform and author‑level subscriptions.
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Premium Monthly Subscription (iOS) | ₹149 | Monthly | Platform access to locked parts, ad‑free reading, instant access, priority support, exclusive chatrooms |
| Premium 6‑Month Subscription (iOS) | ₹749 | 6 Months | Same as Monthly; 6‑month bucket |
| Premium Yearly Subscription (iOS) | ₹1,499 | Annual | Same as Monthly; 12‑month bucket |
| Superfan Subscription (per author) Monthly | ₹25 | Monthly | Author‑level access to locked parts, Superfan badge, exclusive chatrooms |
| Superfan Subscription (per author) Yearly | ₹250 | Annual | Author‑level access for 12 months |
Your consumer rights in India
Contact for grievances
You may escalate unresolved issues to the designated grievance officer: Jitesh Donga at grievance.officer@pratilipi.com.
Timeline and legal governance
- The grievance officer aims to resolve complaints within fifteen (15) days.
- Pratilipi's terms state disputes are governed by Indian law with exclusive jurisdiction in Bangalore courts.
Statutory refund rights
The Terms of Service and Help Center do not set out statutory consumer‑refund rights such as a 14‑day cooling‑off period for subscriptions or in‑app purchases.
Customer experiences
Positive feedback
Some readers praise Pratilipi for quality finds, citing examples of authentic and compelling work discovered on the platform.
Negative feedback
Other users report frustration that the app sometimes prompts purchases to continue reading and that homepage content can feel cluttered with low‑quality covers or cliched titles.
Overall takeaway
User experience varies by content discovery and personal taste; consider trying free content first and review subscription terms before committing.
Documentation checklist
Must‑have items before contacting support
- Order receipts or transaction IDs from the App Store or Google Play payment confirmation.
- Screenshots of the active subscription page in the Pratilipi app (Coin icon or Profile → Active Subscriptions).
- Proof of charges (bank statement or payment provider record) showing the date and amount.
Optional but helpful items
- Screenshot of the app page showing expiry or auto‑renew date.
- Copy of any correspondence with Pratilipi support and notes of dates and times you contacted them.
Common mistakes
Deleting the app without cancelling
Deleting or uninstalling Pratilipi does not stop subscription renewals from Google Play or the App Store. Always cancel through the store subscription settings first.
Assuming web cancellation applies to app store charges
Many users assume cancelling via the website will stop App Store or Google Play auto‑renews; subscriptions purchased through those platforms must be cancelled through them.
Expecting automatic refunds
Expecting an automatic refund after cancelling is a frequent error. Coins are generally non‑refundable, and subscription refunds are not guaranteed by the company.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Refunds? | Notes |
|---|---|---|---|
| Google Play (Android App) | Pratilipi app → Profile → Active Subscriptions; unsubscribe via Google Play | Generally no for Coins; subscription refunds uncommon | Stop auto‑pay in Google Play to prevent renewal |
| App Store (iOS App) | Pratilipi app → Coin icon → view subscription → Manage subscription in App Store | Generally no for Coins; subscription refunds uncommon | Use App Store subscription management to cancel |
| Web | No explicit cancellation instructions publicly documented; check payment provider or contact support | Unclear - contact support and keep receipts | Save transaction details and contact the grievance officer if needed |
Key reminder
Always cancel through the platform where you purchased the subscription and keep proof of cancellation and payment records.
After cancelling
What to check right away
- Confirm cancellation in the platform subscription settings (Google Play or App Store) and keep a screenshot.
- Check your email for any confirmation messages and retain transaction receipts.
Who to contact if problems persist
If the charge reappears or you cannot cancel, contact Pratilipi support and escalate to the grievance officer at grievance.officer@pratilipi.com with your documentation.
Address
Company address
Sona Towers, 4th Floor, No.2, 26, 27 and 3, Krishna Nagar Industrial Area, Hosur Main Road, Bangalore, Karnataka 560029, India.
Grievance officer contact
Grievance officer: Jitesh Donga - email: grievance.officer@pratilipi.com. Expect a resolution timeline of up to fifteen (15) days.