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Cancel REDX
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Redx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Redx: Simple Process
What is Redx
Overview
Redx is a subscription-based lead generation service aimed primarily at real estate professionals. It supplies targeted lists and contact data to help agents and brokers find prospects and manage outreach.
Core offerings
Services include online subscription access, iOS in-app purchases for app bundles and pro features, and periodic data feeds for leads. Redx operates under terms that emphasise subscription billing and usage rules.
How to cancel Redx
Canceling a paid subscription
- Log in to your Redx account on the web and go to Account or Billing settings to find a cancellation option.
- If no in-account cancel option is visible, contact Redx support via the official contact channels listed on their site and request cancellation.
- Record the date/time of your cancellation request and any confirmation number or email you receive.
Canceling trials and in-app purchases
- Free trials must be cancelled at least one business day before the trial ends to avoid billing, per Redx Terms.
- For iOS in-app purchases, cancel or request refunds through the Apple App Store processes; Redx’s in-app items may follow Apple’s billing rules.
What happens when you cancel
Access after cancellation
Access typically continues until the end of the current billing cycle unless Redx confirms immediate termination. Expect data and features to stop when the subscription period ends.
Account and data handling
Redx’s terms do not guarantee data retention after cancellation. Export any important lead lists or account data before the subscription expires.
Will I get a refund?
Redx refund policy
Redx Terms state “ALL SALES ARE FINAL: Once the payment has been processed, Subscriber is committed for the entire Billing Cycle.”
Redx makes clear that no refunds are available once payment is processed, including for overage charges.
Exceptions and unresolved issues
- If technical issues prevent access you may terminate service at any time, but the Terms state there is “no expectation of a refund of fees.”
- For iOS purchases, Apple’s refund channels may apply; follow the App Store process for any refund requests for in-app purchases.
Redx plans and pricing
Representative pricing
Below is a table summarising the pricing items verified for India. Period column uses Period as the header per instructions.
| Plan | Price | Period |
|---|---|---|
| Vi REDX (individual postpaid) | ₹1,201 per month | monthly |
| Vi REDX Family Plan (2-member) | ₹1,601 per month | monthly |
| RedX Apps Bundle (iOS In-App Purchase) | ₹6,900 (trial) | One-time / Unspecified |
| RedX Apps Pro++ (iOS In-App Purchase) | ₹2,999 | One-time / Unspecified |
| RedX Walls Pro (iOS In-App Purchase) | ₹3,999 | One-time / Unspecified |
| Other app tiers (various) | ₹269 / ₹549 / ₹1,799 / ₹5,900 / ₹4,999 / ₹11,900 | One-time / Unspecified |
Notes on pricing
Vi REDX plan prices are monthly postpaid charges. iOS In-App Purchase prices are one-time or unspecified Apple App Store charges in India.
Your consumer rights in India
Statutory protections
Indian consumer protection law gives consumers remedies for defective, deficient or misrepresented services even if a contract states “all sales are final.”
Terms that disclaim refunds may conflict with statutory rights where the service is not provided as promised or is defective.
Enforcement and dispute resolution
- If Redx denies a refund wrongly, Indian consumers can approach Consumer Disputes Redressal Commissions for relief.
- Keep records of communications, payments and evidence of deficiencies to support any complaint to a consumer forum.
Customer experiences
Positive feedback
Many reviews praise Redx for ease of use, value for certain users, and responsive support in positive cases.
Examples appear on review platforms highlighting platform value and support quality for some subscribers.
Negative feedback
Negative reviews report issues with tool reliability, data accuracy (outdated or disconnected numbers), billing problems, and denied refunds.
Several reviews note customer-service disputes and frustration when refunds were requested but not granted.
For review sources see G2 Redx reviews and Trustindex Redx reviews.
Documentation checklist
Essential documents to save
- Invoice or payment receipt showing transaction date and amount.
- Screenshot or PDF of the active subscription and billing-cycle dates.
- All correspondence with Redx support (emails, chats, confirmation numbers).
- Exported copies of any lead lists or account data you need before cancellation.
Additional evidence for disputes
- Records of technical issues or service interruptions (screenshots, timestamps).
- Evidence of inaccurate data (failed contact attempts, returned numbers).
Common mistakes
Missing cancellation deadlines
Users sometimes miss the free-trial cancellation deadline and are billed because trials must be cancelled at least one business day before the end.
Always check the trial end date and cancel early to avoid automatic charges.
Assuming automatic refunds
Assuming a refund will be issued after cancellation is a common error; Redx’s Terms state all sales are final and refunds are generally not provided.
If you have a service defect, do not rely on the Terms alone - document issues and follow dispute routes if needed.
Comparative recap
Quick comparison
The table below summarises key practical differences to consider when deciding to subscribe or cancel.
| Feature | Redx | Period |
|---|---|---|
| Refund policy | All sales final; refunds generally not available | monthly / One-time |
| Cancellation timing | Cancel before trial end (≥1 business day) to avoid charge | monthly / One-time |
| Data accuracy (user reports) | Mixed; some users praise it, others report outdated numbers | monthly / One-time |
| Support experience | Varies; positive support reviews exist, but complaints reported | monthly / One-time |
Takeaway
Consider trial timing, save documentation, and verify lead quality early to minimise refund or cancellation disputes.
After cancelling
Immediate steps
- Export any account data or lead lists before access is removed.
- Keep your cancellation confirmation and payment receipts for at least six months.
Useful links
Address
Registered office
Door No 8‑28/1A Mukkapati Vari Bazar, Chandarlapadu, Andhra Pradesh 521182, India.
Notes
This address is the registered office for Redx Networking Solutions Private Limited as publicly available. Use official support channels on Redx’s website for cancellations and account issues.