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Cancellation service #1 in India
Travel Advantage Network is a subscription-based travel membership service that offers discounted rates on hotels, resorts, vacation rentals, flights, cars and activities.
Members choose a plan and can book inventory labeled as Pre-paid/Express weeks or Excess Inventory, with an optional Vacation Assurance Program (VAP) available at booking.
The service combines an online booking platform with member support and optional protection through VAP for cancellations and refunds under defined conditions.
Membership tiers (VIP, Plus, Elite) provide different levels of access, benefits and support depending on the plan selected.
After cancellation, your access to member-only pricing and features may end at the end of the current billing period depending on the cancellation timing and plan rules.
Automatic renewals should stop once cancellation is processed, but verify billing statements to confirm no further charges occur.
Booking records and cancellation confirmations should remain in your account for reference; keep screenshots or copies of confirmations and emails.
If a refund is due under VAP, the platform states refunds (excluding VAP cost and non‑refundable resort fees) are processed within 30 days.
If VAP was purchased at booking, refunds follow VAP rules: for Pre-paid/Express weeks cancel ≥15 days before travel - reservation fees (excluding VAP cost and non‑refundable resort fees) are refunded within 30 days.
For Excess Inventory bookings with VAP, cancel ≥3 days before travel for refunds (excluding VAP and resort fees) processed within 30 days.
For the official VAP terms see the Travel Advantage Network page: Vacation Assurance Program details.
Below are the verified plan names, USD pricing and key features as publicly listed. Actual charges in INR (App Store, taxes, or local billing) may differ.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| VIP | US$ 19.97 | Monthly | Access to hotels, resorts, flights, cars, transfers, activities; 24/7 support |
| VIP365 | US$ 199.00 | Annual | Same as VIP, billed annually |
| Plus | US$ 59.97 | Monthly | All VIP features plus Life Experiences® and Lifestyle Mall, loyalty points |
| Elite | US$ 119.97 + US$ 120 activation | Monthly | All Plus features plus cruises, trains, stays, flash deals, higher loyalty points |
No official INR pricing is published on the verified pages. Estimated INR equivalents (using an approximate conversion of ₹83/USD) are illustrative only and not official.
For official billing amounts (including App Store tiers and GST), check your payment provider or the Travel Advantage Network billing statement.
Indian Consumer Protection law treats denial of refunds for services not rendered or misleading statements as potential "deficiency in service" or unfair trade practice.
Indian consumer forums have ruled in favour of refunds/compensation in vacation membership disputes when services were not provided or refunds were improperly refused.
Many customers praise Travel Advantage Network support staff for responsiveness and helpfulness. Reviews highlight prompt chat responses and staff members named in feedback.
Users also report the platform is easy to use and cost‑effective for some travel bookings.
Negative reviews focus on strict timing windows for refunds, difficulty reaching phone support, billing complaints and occasional dissatisfaction with inventory availability.
Some consumers reported billing issues where membership fees continued despite cancellation attempts; these are documented in third‑party review records.
Missing VAP cancellation deadlines is the most frequent issue. For Pre-paid bookings the key threshold is 15 days; for Excess Inventory it is commonly 3 days.
A cancellation made after the applicable deadline often results in forfeiture of travel fees with no refund available.
Failing to buy VAP at the time of booking removes the primary internal refund mechanism described by Travel Advantage Network.
Customers who do not purchase VAP should expect limited or no refund options under the company’s published terms.
| Item | With VAP | Without VAP |
|---|---|---|
| Refund eligibility (Pre-paid/Express) | Cancel ≥15 days: refund (excl. VAP & resort fees) | Generally no refund; fees likely forfeited |
| Refund eligibility (Excess Inventory) | Cancel ≥3 days: refund (excl. VAP & resort fees) | Generally no refund; fees likely forfeited |
| VAP cost | Non‑refundable | Not applicable |
If you value the possibility of a refund or credit for timing changes, purchase VAP at booking and note the exact cancellation deadlines for your booking type.
Always collect written confirmations and allow time for refund processing (VAP states refunds processed within 30 days when eligible).
Save the cancellation confirmation and monitor your payment method for any refunds within the stated timeframe (VAP: up to 30 days for eligible refunds).
Contact your bank or card provider if an expected refund does not appear after the stated period and you have confirmation of eligibility.
For official VAP details and terms, consult Travel Advantage Network’s Vacation Assurance Program page: Vacation Assurance Program.
For user feedback and experience reports, see independent reviews: Trustpilot reviews and complaint summaries such as those referenced on BBB.
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If sending written cancellation requests or supporting documents, consider registered mail or a tracked courier to maintain proof of delivery.
Keep copies of everything sent and note dates and any reference numbers for future follow up or consumer complaints.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.