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Walnut

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Termination letter drafted by a specialized lawyer
Sender
Peace Cancel Walnut | Postclic
Walnut
205, Goldcrest Business Park, LBS Marg, Opp. Shreyas Cinema
400086 Ghatkopar W India
help@getwalnut.com
Cancellation of Walnut contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Walnut service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Walnut
205, Goldcrest Business Park, LBS Marg, Opp. Shreyas Cinema
400086 Ghatkopar W , India
help@getwalnut.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Walnut. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Walnut: Easy Method

What is Walnut

Overview

Walnut is a financial management app and platform that helps users track expenses, budget, and gain insights into spending. It uses SMS and linked accounts to consolidate transactions into a single dashboard.

Service types

Walnut offers consumer-facing app features and a business-oriented subscription platform (managed under a Master Services Agreement). This guide focuses on cancelling Walnut subscriptions in India, including business platform terms.

How to cancel Walnut

Self-serve via account settings

  • Open your Walnut account settings in the app or web portal and locate subscription or billing options.
  • Follow the in-app cancellation flow to submit a cancellation request or turn off auto-renewal.
  • Save confirmation screenshots or any cancellation IDs shown on-screen for your records.

Contact Customer Success

  • If you cannot cancel in settings, contact Walnut Customer Success from the app or your account contact channel.
  • Provide account details, subscription ID, and the effective cancellation date you request.
  • For business platform subscriptions, note the contractual deadline below when contacting support.

What happens when you cancel

Access and renewal

For business-oriented annual subscriptions, Walnut requires cancellation no less than 60 days before the end of the annual term to avoid auto-renewal.

Cancelling during an active annual term typically ends future renewals but does not create entitlement to refunds for the unused portion of the term. See the Walnut MSA for details.

Data and account export

After cancellation you may retain read-only access until the end of any paid term, depending on your plan and the agreement in place.

Export or back up any personal or transaction data you need before service access ends. Keep screenshots and copies of important receipts or reports.

Will I get a refund?

Standard refund policy

Under Walnut's Master Services Agreement for business subscriptions, payments are non‑refundable. The MSA explicitly states non-refundable payments for those subscriptions.

Cancellation during a paid term does not typically entitle you to a pro‑rated refund for unused months in that term.

Exceptions and processing

  • Limited exceptions (for example, overpayments or reimbursements against outstanding obligations) may be handled on a case-by-case basis.
  • When refunds or reimbursements are applicable, Walnut’s published help information indicates reimbursements are processed to bank accounts or mailed checks and completed within a short business timeframe (reportedly 3 - 10 business days).
  • For refund questions cite your payment records and request a written response from Walnut Customer Success.

Walnut plans and pricing

Reported plans

Public, official INR pricing is not consistently published; the table below lists user-reported figures from 2024 - 2025 and may vary.

Confirm before purchasing

Always confirm current prices inside the app or with Walnut support before subscribing, since reported figures can change or include listing glitches.

Plan Price Period Features
Monthly Subscription ₹99 / month Monthly Premium features as per in-app unlock (user-reported)
Annual Subscription (discounted) ₹390 / year Annual Premium features, discounted rate (user-reported)
Annual Subscription (glitch listing) ₹6,800 / year Annual Likely incorrect due to a listing glitch (user-reported)

Your consumer rights in India

Legal framework

Indian consumer protection is governed by the Consumer Protection Act, 2019 and related rules covering digital services and unfair trade practices.

These laws may provide remedies for misrepresentation or defective services, but contractual terms (like explicit no-refund clauses) are taken into account; applicability depends on the facts of each case.

How to act if you disagree

  • First, raise the issue in writing with Walnut Customer Success and save all correspondence.
  • If unresolved, consider escalation to a grievance officer, the Nodal Officer (if provided), or a consumer forum/complaint portal under Indian law.
  • Keep copies of the MSA or subscription terms, payment evidence, and screenshots to support any dispute.

Customer experiences

Positive feedback

Many users praise Walnut’s SMS-based automatic expense tracking that consolidates transactions into one dashboard for clear spending insights.

Users report strong automatic capture and visualization of expenses, which they find useful for budgeting and quick overviews.

Negative feedback

Some users report issues after UI redesigns, including more steps for manual entries, smaller fonts, and auto-categorization errors.

Others have raised concerns about occasional bugs (SMS detection, backup restore) and privacy questions regarding SMS/data access and monetization.

Documentation checklist

What to gather

  • Account email/username and subscription ID (if available).
  • Screenshots of subscription status, billing receipts, and cancellation confirmation.
  • Payment receipts, bank transaction IDs, and any communication with Walnut support.

How to present it

  • Organize documents chronologically and attach them to your support ticket or email.
  • Retain copies locally and back up exported transaction data before service access ends.

Common mistakes

Mistakes when cancelling

Waiting until the last minute: For annual business subscriptions, missing the 60‑day cancellation window can trigger automatic renewal.

Not saving confirmation: Users sometimes cancel without saving a cancellation confirmation or screenshot, making disputes harder to prove.

Mistakes around refunds

Assuming a change-of-mind refund: Walnut’s business MSA states payments are non‑refundable, so expect no pro‑rata refunds unless a specific exception applies.

Not checking terms: Purchasers who didn’t read the MSA or in-app terms often misunderstand renewal and refund rules.

Comparative recap

Quick comparison

The table below summarizes key cancellation and refund attributes for Walnut based on published terms and user reports.

Use for decision-making

Refer to the Walnut MSA and in-app billing screens for authoritative details before subscribing or cancelling.

Feature Walnut Notes
Cancellation deadline 60 days before annual term end Applies to business-oriented annual subscriptions per MSA
Refund policy Payments non‑refundable Exceptions for overpayment/reimbursement handled case-by-case
Typical pricing (user-reported) Monthly: ₹99; Annual: ₹390 (discount) Reported by users; confirm in-app before purchase
Data export Users advised to export before end of access Backup proactively to avoid loss after cancellation

After cancelling

Next steps

  • Save cancellation confirmation and monitor your bank statements for future charges.
  • Export or screenshot any reports, transaction histories, or data you need before your access ends.

Useful links

Address

Company address

Walnut Advertising (I) Pvt. Ltd.

205, Goldcrest Business Park, LBS Marg, Opp. Shreyas Cinema, Ghatkopar (W), Mumbai 400086, India

How to deliver documents

For formal escalation, send written communications to support channels in your account first and retain proof of delivery if you post physical copies to the office address above.

Keep digital records of all communications and any postal tracking you use.

FAQ

To cancel your Walnut subscription, open your account settings in the app or web portal, locate the subscription or billing options, and follow the in-app cancellation flow. Make sure to save any confirmation screenshots for your records.

Yes, for business-oriented annual subscriptions, you must cancel at least 60 days before the end of the annual term to avoid auto-renewal. Check your agreement for specific terms.

Typically, payments for Walnut subscriptions are non-refundable, as stated in their Master Services Agreement. However, exceptions may apply for overpayments, which are handled on a case-by-case basis.

If you cannot cancel through the app, contact Walnut Customer Success through your account's contact channel. Provide your account details and subscription ID for assistance.

Before cancelling, ensure you export or back up any personal or transaction data you need, as access may end after cancellation. Retain copies of important receipts or reports.