Cancellation Allure Beauty Box: Easy Method

What is Allure Beauty Box

Service overview

Allure Beauty Box is a beauty subscription service that delivers curated makeup and skincare products periodically. The brand operates a global subscription (AllureBeautyBox.com) and a separate India offering often referred to as AllureBox (AllureBox India).

Which offering this guide covers

This guide covers cancellation and refund processes relevant to AllureBox (India) website orders and the global Allure Beauty Box membership where those policies differ. Use the section headings to find the details you need for each case.

How to cancel Allure Beauty Box

Cancelling an India website order (AllureBox India)

• You may cancel an order only if it has not already been shipped.
• Initiate cancellation by emailing [email protected] or calling +91 9717010093 (Mon - Sat 10:30 am - 6:30 pm).
• Include your order number, name, phone, and reason for cancellation in the message.

Cancelling a global membership (Allure Beauty Box subscription)

• Memberships cancel at the end of the current term; cancel before the renewal cutoff to avoid the next charge.
• For Monthly/Quarterly plans, cancel before the 1st of the month; for Annual plans, cancel before the renewal date.
• Use your account subscription settings on the AllureBeautyBox.com site or the platform where you purchased the subscription (App Store / Google Play) to cancel recurring billing.

What happens when you cancel

Access and future deliveries

For global memberships, cancellation stops future renewals but boxes already paid for will still be shipped for the remainder of the paid term.

For India website orders, if cancellation is accepted before shipping the order will be halted and not dispatched.

Data and account handling

Your account profile, order history and communication records are typically retained per the provider's data policy until you request deletion.

If you want account deletion instead of cancellation, contact support and request the specific action and any required verification steps.

Will I get a refund?

Refunds for India website orders

• AllureBox India states that no refunds are processed under any circumstances for after-delivery issues; they offer replacements for wrong, damaged, or defective items if original packaging is intact.
• Exception: if an order is canceled before shipping, the refund (rollback to card/bank) is processed within 7 - 10 working days after cancellation is initiated; GST amount is also refunded where applicable.

Refunds for global memberships

• Global Allure Beauty Box memberships are described as non-refundable; cancelling does not trigger a refund and already-paid boxes are still shipped.
• If you purchased via App Store or Google Play, platform-specific refund rules may apply; check the platform's refund process.

Allure Beauty Box plans and pricing

Official subscription pricing

Official Allure Beauty Box subscription pricing is listed in USD by the global service. No official INR retail price for India subscriptions is published by the provider.

Third-party/import pricing

Some Indian resellers list imported boxes with INR prices; these offers are not official Allure subscription plans and may include extra shipping and customs charges.

Your consumer rights in India

Statutory protections

Under the Consumer Protection Act, 2019 and relevant e‑commerce rules, consumers receiving damaged or defective goods are entitled to replacement, refund, or compensation.

Any policy that states “no refunds” may be inconsistent with these statutory rights and may be challenged under Indian consumer law.

Platform purchases and additional rules

In‑app purchases made via App Store or Google Play are subject to platform-specific refund and cancellation rules; platform policies may allow refunds even if the merchant's policy says otherwise.

If you believe statutory rights are breached, you may raise a complaint with consumer forums or seek guidance from local consumer protection authorities.

Customer experiences

Positive feedback

Some subscribers praise the Allure Beauty Box for introducing high-end products and providing value through curated selections.

Positive comments often highlight discovery of new products and satisfactory box contents.

Negative feedback

Reported issues include poor customer service response, problems with address changes, and complaints about resubscription or charge practices.

Many negative reviews cite difficulties obtaining refunds or timely support; such reports suggest documenting all communications when disputing charges.

Documentation checklist

Essential documents to prepare

• Order number and confirmation email or invoice.
• Payment proof: card statement, transaction ID, or payment receipt.
• Photographs of damaged or incorrect items and original packaging (if applicable).

Support correspondence

• Copies of all emails/messages sent to support and any replies received.
• Call logs noting date, time, person spoken to, and summary of the conversation.

Common mistakes

Waiting until after shipping

Attempting to cancel after an order has shipped is a common mistake; cancellations are only accepted before shipment for India website orders.

If the package is already in transit you will typically need to follow return or replacement procedures instead.

Assuming membership refunds apply

Many users expect immediate refunds after cancelling a subscription; global memberships are usually non-refundable and will remain active until the end of the paid period.

Also check whether you subscribed via a third-party platform, which may require cancellation in that platform rather than on the website.

Comparative recap

Quick policy comparison

After cancelling

What to monitor

After you cancel, check your email for a cancellation confirmation and retain it for records.

If you expect a refund from a pre-shipment cancellation, monitor your bank/card statement for the refund within 7 - 10 working days.

Next steps if problems persist

If support is unresponsive or a promised refund/replacement is not issued, escalate by documenting your attempts and consider filing a complaint with local consumer authorities or the payment provider.

For in‑app subscriptions, contact the App Store or Google Play support for platform-level refund requests.

Address

AllureBox India address

Shop No. 12, 13, Kheri Rd, opp. Amolik Heights, AllureBox, Sector 88, Faridabad, Haryana 121002, India.

Contact reminder

For India website order cancellations and support use [email protected] or +91 9717010093 (Mon - Sat 10:30 am - 6:30 pm).