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Cancellation service #1 in India
Beautyfix is a subscription-based beauty box service that delivers curated skincare, makeup and wellness products on a recurring schedule.
Subscriptions are offered in recurring terms and can auto-renew unless you turn off auto-renew in your account settings.
Turning off auto-renew stops future renewals but does not refund the current paid term. You keep access and will receive shipments for the remainder of the term you already paid for.
Your account remains active for order history and any remaining deliveries. If you want account removal, contact support and keep copies of communications.
Beautyfix states that all sales are final and refunds are not generally offered. Expect refunds to be uncommon.
Official pricing is listed in USD on Dermstore. No official INR pricing for India was found in available sources.
If you need current plan prices or international shipping costs, contact Dermstore/Beautyfix customer support or check the Dermstore subscription page linked below.
| Plan | Period | Price |
|---|---|---|
| Beautyfix subscription (recurring tiers) | Contact for pricing | Contact for pricing |
| Upfront pay-in-full plans | Contact for pricing | Contact for pricing |
Indian consumers should document transactions, cancellations and communications to support disputes or chargeback requests with banks or card issuers.
Some users have reported compassionate customer service outcomes, including exceptions made for personal hardship where a year-long monthly plan was cancelled without penalty.
Many users have reported that the account portal offers "pause" but not a clear cancellation button, so assuming pause equals cancel can lead to unexpected renewals.
Not cancelling well before the renewal window (at least 14 business days) or not saving proof of cancellation can result in additional charges that are hard to reverse.
The table below summarizes core points: auto-renew rules, refund stance, and cancellation method.
| Feature | Beautyfix policy | What you should do |
|---|---|---|
| Auto-renew | Auto-renews for monthly, 3-, 6-, 12-month tiers | Turn off auto-renew in My Account ≥14 business days before renewal |
| Refunds | All sales final; refunds discretionary | Expect no automatic refunds; request one with documentation |
| Cancellation method | Via My Account (turn off auto-renew) | Save screenshots and confirmation emails |
Check your bank or card statements for one additional billing cycle to confirm no extra charges were applied after cancellation.
Flatiron: 18 West 23rd Street, Second Floor, New York, NY 10010.
Use the Dermstore/Beautyfix account support channels on the Dermstore subscription page for account and cancellation questions.
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.