Cancellation Beautyfix: Easy Method

What is Beautyfix

Overview

Beautyfix is a subscription-based service that ships a curated selection of skincare, makeup and wellness products on a recurring schedule.

Offerings include a monthly beauty box and a separate BeautyFix MedSpa membership with treatment-related benefits.

Who uses it

Subscribers who want to try new brands and receive a mix of full-size and travel-size items commonly subscribe to the box service.

BeautyFix MedSpa customers use the membership for discounted or scheduled medspa treatments and package billing.

How to cancel Beautyfix

App Store and Google Play purchases

• If you bought the subscription through the App Store or Google Play, you must cancel through that app store - BeautyFix cannot cancel these for you.
• Open your device’s subscription settings and cancel the Beautyfix subscription there to stop future renewals.

Web-based subscription boxes and MedSpa

• For web-based Beautyfix subscription boxes, log in to your account and look for cancellation in account settings. Some users report the cancellation button may be missing.
• If you cannot cancel in the account page, contact BeautyFix customer service to request cancellation; be prepared to provide account details and screenshots.
• BeautyFix MedSpa membership cancellations must be submitted via email to [email protected]. Processing typically takes 2 - 4 business days.

What happens when you cancel

Billing and renewals

Cancellation stops future renewals once processed, but timing depends on where you purchased the subscription (app store, website, or medspa).

Charges already processed for a billing period are usually not reversed automatically; refunds vary by channel and policy.

Account access and deliveries

You may retain access to account history and past order details after cancellation, depending on BeautyFix policies.

Delivered boxes are generally considered fulfilled; in many cases subscribers were allowed to keep shipped boxes even after cancelling.

Will I get a refund?

Subscription boxes (web & app purchases)

• Refunds for past boxes are typically not provided; refunds depend on vendor discretion and are not guaranteed.
• If the purchase was made via App Store or Google Play, refunds follow those platforms’ refund rules rather than BeautyFix’s direct policies.

BeautyFix MedSpa refunds

• If you cancel before receiving any treatment in the first quarter, you may be eligible for a full refund; otherwise refunds are discretionary.
• MedSpa membership cancellation requests should be sent to [email protected] and note the stated 2 - 4 business day processing window.

Beautyfix plans and pricing

Pricing table

Notes on pricing

Pricing above is taken from Dermstore US listings and converted approximately to Singapore Dollars; no Singapore-specific price listing was found.

See the original product listing for reference: Dermstore - BeautyFix Global Beauty Voyage.

Your consumer rights in Singapore

General protections

No explicit statutory 14-day cooling-off period specific to BeautyFix in Singapore was identified in the verified sources.

Refund and return rights for BeautyFix are primarily governed by the vendor’s terms rather than an automatic 14-day return right.

Subscription and delivery specifics

• Because subscription boxes are consumable goods delivered regularly, Singapore’s distance-selling rules may not grant the same return rights as for non-delivery goods.
• Consumers still have protections under unfair trade practices provisions in the Consumer Protection (Fair Trading) Act; specifics may require legal advice.

Customer experiences

Positive reports

• Some customers report empathetic support and successful cancellations without penalty during hardship.
• Instances exist where subscribers were allowed to keep boxes that had already shipped after cancelling.

Negative reports

• Complaints often mention being charged after cancellation, missing cancellation controls on account pages, and unhelpful customer service.
• Other reported problems include late or missing boxes, repeated products, poor perceived value, and near-expiry products.

Documentation checklist

Before contacting support

• Account email and username used for the subscription.
• Order number(s) or subscription ID, and recent billing statements showing charges.
• Screenshots of account settings pages showing the absence of a cancel button (if applicable).

When emailing MedSpa or support

• Include full name, email, phone number, and clear request to cancel; specify whether you want immediate stop of renewals or refund consideration.
• Attach relevant screenshots and state the preferred resolution (cancellation effective date, refund request, or dispute escalation).

Common mistakes

Assuming website cancellation always works

Many users assume the account page will always provide a clear cancel button; in practice the control may be absent and a support request is required.

Always verify cancellation by checking for a confirmation email or an updated billing statement.

Not checking purchase channel

Purchases made through the App Store or Google Play must be cancelled in those platforms; contacting BeautyFix directly will not stop app-store billing.

Review your payment method and subscription source before contacting customer service to avoid delays.

Comparative recap

Quick comparison

Notes

Use the comparison to determine the correct cancellation channel before contacting support or filing disputes.

Keep all confirmation emails and billing evidence in case follow-up is required.

After cancelling

What to watch for

Expect a processing period; verify you receive a cancellation confirmation email and check subsequent billing statements for unexpected charges.

If charged after cancellation, contact customer service and consider disputing the charge with your payment provider if unresolved.

Useful links

• BeautyFix MedSpa membership information: BeautyFix MedSpa - Membership
• Community notes on cancellation experiences: Postclic - How to cancel Beautyfix
• Product listing and pricing reference: Dermstore - BeautyFix Box

Address

US office (listed)

BeautyFix Med Spa mailing address shown on membership page: 18 W. 23rd St., 2nd Flo., New York, NY 10010, USA.

This is the US address provided in the verified sources; no Singapore office address was found.

Contact email

Primary membership cancellation email: [email protected].

For appointment-level cancellations or no-shows, the membership page also lists additional customer service options; consult the membership page for details: BeautyFix MedSpa - Membership.