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Cancel CIRKUL
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Cirkul service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cirkul: Step-by-Step Guide
What is Cirkul
Overview
Cirkul is a subscription-based hydration system that uses a refillable bottle and single-use flavor cartridges to add taste to water. Customers choose flavors and delivery frequency through an auto-ship subscription.
Service model
Products are sold as one-time purchases and as recurring shipments (auto-ship) of flavor cartridges. Subscriptions can be managed online or via the app, depending on how you signed up.
How to cancel Cirkul
Subscriptions started on the website
- Log in to your account at drinkcirkul.com.
- Go to "Your Details", select "Cancel Plan" and confirm the cancellation.
- Cancellation stops future auto-ship charges, but already-processed orders may still ship.
- For details about returns and cancellations see the official returns page: Cirkul Returns & Refunds.
Subscriptions started via app stores
- If you subscribed through the Apple App Store or Google Play, Cirkul cannot cancel that subscription for you.
- Cancel directly through Apple or Google Play subscription management. See a summary note here: How app-store subscriptions are handled.
- Check the app store receipt or your account settings to confirm the correct billing platform before cancelling.
What happens when you cancel
Billing and future shipments
When you cancel a web auto-ship, future scheduled charges stop and no new cartridges will be queued for shipment. Any order already processed before cancellation may still be shipped.
Account and data access
Your account information and order history typically remain accessible for support and potential reactivation. Cancelling does not automatically remove personal data - contact support if you need data deletion.
Will I get a refund?
General policy for consumables
Cirkul generally does not accept returns or issue refunds for consumable items like flavor cartridges. Exchanges or replacements are the typical remedy for defective or incorrect consumables.
Exceptions and damaged items
- Damaged or incorrect items should be reported promptly; companies typically require notification within a limited window after shipment.
- Unofficial reports note that Cirkul may offer a one-time replacement in some cases rather than a refund. Check your account and the returns page for the most current guidance: Cirkul Returns & Refunds.
- For non-consumable items (for example, bottles), some sources indicate a 30-day return for unused goods in original condition, though this is not prominently stated in all official terms.
Cirkul plans and pricing
Available third‑party listings
The following prices are from third‑party import listings (Ubuy India) and are not official Cirkul India pricing. No official INR pricing was found directly from Cirkul.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Cirkul 32oz BPA‑Free Plastic Bottle Starter Kit (with 2 Flavor Cartridges) | ₹2,224 | one‑time purchase | 32oz plastic bottle with 2 cartridges, imported from US (via Ubuy India) |
| Cirkul 22oz Stainless Steel Bottle with 3 Flavor Cartridges | ₹5,943 | one‑time purchase | 22oz stainless steel bottle with 3 cartridges, imported from US (via Ubuy India) |
| Cirkul Water Bottle + 21 Flavors Bundle | ₹43,864 | one‑time purchase | Bottle plus 21 flavor cartridges bundle, imported from US (via Ubuy India) |
Your consumer rights in India
Key legal protections
Under the Consumer Protection Act, 2019 and E‑Commerce Rules 2020, sellers must clearly disclose return and refund policies and abide by those time limits. Consumers have rights if goods are defective or misdescribed.
Right to withdraw and dispute options
- India commonly recognizes a cooling-off or right-of-withdrawal period (commonly 14 days) for many e-commerce purchases, which can require a full refund if validly exercised.
- If you believe terms are unfair or misrepresented, you can approach consumer forums (District/State/National Commissions) or seek help under the Consumer Protection framework. See guidance on e‑commerce returns: E‑commerce returns under Indian law.
Customer experiences
Positive feedback
- Many customers praise the variety of flavors and report increased daily water intake after using Cirkul.
- Some reviewers highlight responsive customer service and successful handling of lost shipments or broken items with replacements.
Common complaints
- Recurring issues include difficulties cancelling auto‑ship subscriptions and reports of charges continuing after attempted cancellation.
- Several customers report frustration with returns/refunds for defective or disliked consumables, and with slow or automated support responses. See user reviews for detail: Cirkul reviews on Trustpilot.
Documentation checklist
Essential items to collect
- Order number, purchase date, and billing transaction ID or receipt.
- Account email used for the subscription and screenshots of your subscription settings.
- Photos of damaged or incorrect items and the packaging, with shipment date visible if possible.
Optional supporting evidence
- Screenshots of cancellation attempts, app‑store subscription screens (if applicable), and any correspondence with support.
- Tracking numbers and delivery confirmation screenshots from the carrier.
Common mistakes
Wrong cancellation channel
Many users try to cancel via the website when the subscription was set up through Apple or Google. That prevents cancellation from taking effect and can lead to continued billing.
Missed reporting windows and expectations
Assuming consumables are refundable or not reporting damaged items quickly are frequent errors. Also, cancelling near a billing date may not stop the already-processed order from shipping.
Comparative recap
Quick comparison
| Category | Cirkul (website auto‑ship) | Cirkul (App Store / Google Play) |
|---|---|---|
| Ease of cancellation | Moderate - cancel in account settings on drinkcirkul.com | Depends on app store - must cancel via Apple/Google account |
| Refund likelihood (consumables) | Low - typically no refunds for cartridges; replacements possible | Low - same product rules apply; platform billing may complicate refunds |
| Recommended action for defects | Report promptly via support and provide photos; request replacement | Report promptly; include app-store receipt if billing dispute is needed |
After cancelling
Confirm cancellation and watch billing
After cancelling, check your email for confirmation and monitor your card or app‑store subscriptions to ensure no further charges occur.
Useful links and next steps
- Cirkul returns & refunds (official guidance): https://cirkulsonline.com/refund_returns/
- Note on app‑store subscription cancellations: https://www.postclic.com/en-ae/letters/subscription-box/cancel-cirkul/
- Indian e‑commerce returns and cancellation guidance: https://law4u.in/top-answer/3184/how-do-indian-laws-govern-e-commerce-returns-and-cancellations
- Customer reviews and community feedback: https://www.trustpilot.com/review/drinkcirkul.com
Address
Company address (headquarters)
3620 Queen Palm Drive, Tampa, FL 33619, USA
Support notes for Indian customers
If you need escalation or legal advice in India, gather documentation and consider consumer redressal options under Indian law. Refer to the e‑commerce and consumer guidance linked above.