Cancellation Daily Harvest: Easy Method

What is Daily Harvest

Overview

Daily Harvest is a US-based subscription service that delivers pre-portioned frozen bowls, smoothies, flatbreads and other plant-forward meals and snacks. The products are marketed as convenient, health-focused items made primarily from fruits, vegetables and whole grains.

Service model

Customers choose items and receive scheduled shipments on a subscription basis. The company operates from the United States and delivers perishable frozen products that require cold packaging in transit.

How to cancel Daily Harvest

Website (fastest) - recommended

• Log into your account on Daily Harvest website.
• Go to "My Plan" → "Plan Settings" → click "Cancel Plan".
• Complete any retention survey if prompted and follow on-screen prompts to finish cancellation.
• Expect a confirmation email after cancellation completes. Note: there is no cancellation option in the mobile app.

Other methods (email, phone, live chat)

• Email: send a cancellation request with your full name and account email to [email protected]. Allow ~24 - 48 hours for a reply.
• Phone: call the US customer numbers on record and request cancellation; have your account email and billing ZIP ready.
• Live chat: use the chat icon on the Daily Harvest website and ask an agent to cancel; request written confirmation where possible.

What happens when you cancel

Access and future shipments

Cancellation stops future scheduled shipments and payments after the current billing/shipping cutoff. If you cancel after the weekly cutoff you may still be charged for the next shipment.

To avoid the next shipment charge, cancel by the weekly cutoff - typically around 6 PM ET on Sunday before the next shipment.

Account data and reactivation

Your account details (order history, preferences) generally remain available for reactivation if you sign up again. Policies on data retention are set by Daily Harvest and may be viewed in your account settings.

If you reactivate, you will regain control over meal selection and delivery scheduling as before.

Will I get a refund?

Standard refund policy

Per Daily Harvest's stated policy, shipped perishable products are non-cancellable and non-refundable once ordered.

Refer to the company's official refund and returns page for the most current policy details: Daily Harvest - Refunds & Returns.

Exceptions and timing

• If delivery fails (for example a lost shipment), Daily Harvest may issue a full refund.
• Approved refunds are processed to the original payment method and can take up to 30 business days to appear.
• There is no automatic 14-day cooling-off entitlement for delivered perishables under Daily Harvest's policy.

Daily Harvest plans and pricing

Where to check prices

Daily Harvest pricing and plan details are subject to change and are listed in USD on the company's official site. Do not rely on third-party summaries for current rates.

For up-to-date pricing and plan options consult Daily Harvest's website or your account plan page directly.

Local pricing note

There is no verified Daily Harvest price list denominated in SGD for Singapore; available pricing is presented in USD. Check the official site for any regional updates or currency conversion at checkout.

Your consumer rights in Singapore

Applicable law

The Consumer Protection (Fair Trading) Act (CPFTA) applies to consumer transactions in Singapore, but coverage may vary for perishable or imported goods.

Consumers should verify the scope of CPFTA and how it applies to frozen food deliveries in individual cases.

Remedies and escalation

• If goods are defective, significantly damaged, melted, thawed or missing, consumers may be entitled to remedies such as replacement or refund under CPFTA.
• Document problems promptly and contact the merchant. If the merchant does not resolve the issue, escalate to Consumers Association of Singapore (CASE) or pursue small-claims options.

Customer experiences

Positive feedback

Many customers praise Daily Harvest for convenience, healthy options, and ease of scheduling and selection. Reviews highlight simple meal preparation and consistent availability of plant-based choices.

Long-form reviews note flexibility and control over deliveries as benefits.

Negative feedback

Frequent complaints mention thawed or melted deliveries, insufficient dry ice, missing or damaged items, and occasional dissatisfaction with customer-service responsiveness.

Past safety issues (for example a product recall) have also affected some customers' trust in the brand.

For examples and reviewer comments see industry reviews: Wired review, Trustpilot, and coverage of past recalls at Bon Appétit.

Documentation checklist

Essential items to keep

• Order confirmation email and shipment tracking number.
• Account email and full name used for the subscription.
• Dates and times of delivery attempts or receipt.

Evidence for defects or delivery problems

• Photographs of melted, thawed, damaged or missing items (with timestamps if possible).
• Photographs of packaging, dry ice condition and the delivery location.
• Saved chat transcripts or email correspondence with Daily Harvest support.

Common mistakes

Missing the weekly cutoff

A frequent error is cancelling after the weekly cutoff; customers are still charged for the next shipment if cancellation occurs too late.

To avoid this, cancel well before the stated cutoff (typically 6 PM ET on Sunday) for the upcoming week.

Not documenting delivery problems

Another common mistake is failing to take photos or save order/communication records when items arrive melted or damaged.

Without documentation, refunds or replacements are harder to obtain; always record time-stamped evidence and contact support promptly.

Comparative recap

Quick comparison

After cancelling

What to watch for

Save your cancellation confirmation and check that no further charges are taken after the effective cancellation date. Monitor your payment method for unexpected charges.

If you believe you were charged incorrectly, contact Daily Harvest support with your documentation immediately.

Helpful links

• Daily Harvest refunds & returns: https://mydailyharvest.com/refund-returns/
• Independent reviews and reporting: Wired - review
• Customer feedback aggregator: Trustpilot - reviews

Address

Headquarters

Daily Harvest headquarters (US): 99 Hudson Street, 11th Floor, New York, New York 10013, United States.

Regional presence

There is no verified public office address for Daily Harvest in Singapore. All official contact and support are handled via the company's support channels listed above.