Cancellation Laithwaites: Easy Method

What is Laithwaites

Overview

Laithwaites is a UK-based wine retailer that offers curated wine selections and subscription services delivered to customers.

The company operates online and via apps, providing members access to special offers, personalised selections, and regular shipments.

Services relevant to India

Laithwaites sells and ships primarily from its international sites; there is no verified India-specific pricing or storefront in the public sources used here.

If you are in India and ordering or subscribed, local delivery, taxes, import rules and pricing may vary and should be confirmed with Laithwaites before purchase.

How to cancel Laithwaites

If you subscribed via the App Store (iOS)

• Open iPhone Settings → tap your name → Subscriptions.
• Find the Laithwaites (or relevant app) subscription and tap "Cancel Subscription".
• For step-by-step guidance see the official app-store cancellation help. App Store / Play Store cancellation steps.

If you subscribed via Google Play (Android)

• Open Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions.
• Select the Laithwaites (or relevant app) subscription and tap "Cancel Subscription".
• Follow Google Play prompts to confirm cancellation. See the official guidance above for details. App Store / Play Store cancellation steps.

If you subscribed via Laithwaites website (web)

• Website subscriptions usually require cancellation via your online account settings or by contacting Laithwaites Customer Services directly.
• There is no app-store route for web subscriptions; follow the company’s web-account or customer-service process. See the official policy for details. Laithwaites customer service & policies.

What happens when you cancel

Access and future shipments

After cancellation, new scheduled shipments or recurring orders should stop; you will not receive future subscription boxes once cancellation completes.

Confirm the effective date of cancellation in your account or with Customer Services to avoid unwanted shipments.

Account and data

Your account details and order history are typically retained according to Laithwaites' data policy until you request deletion.

If you want your personal data removed, request account closure and data deletion directly from Customer Services after cancelling the subscription.

Will I get a refund?

Laithwaites’ standard policy (Quality Guarantee)

Laithwaites’ Quality Guarantee (as published on its Australia site) allows cancellation of an order within 14 calendar days after receiving it.

Unwanted goods can be collected free of charge and Laithwaites will issue a refund, including delivery cost, within 14 days of the cancellation notice. Official policy.

Exceptions and inspections

• Refunds may be reduced if products are handled beyond what is allowed in a shop (for example, opened bottles).
• Faulty bottles (e.g. corked or oxidised) or wines not enjoyed but within drink date and properly stored may be replaced or refunded; Laithwaites may inspect or collect the bottle.

Laithwaites plans and pricing

Pricing availability

No verified India-specific pricing was found in the sources used for this guide.

Public pricing is typically shown in the currency of the site you use; contact Laithwaites for India-relevant information.

How to get exact pricing

Contact Laithwaites Customer Services or check the relevant regional site for up-to-date offers and delivery options for your location.

Use the official customer-service page for contact details and policy information. Laithwaites customer service & policies.

Your consumer rights in India

General rights

As an Indian consumer you have rights to fair treatment, accurate information and redress for faulty or misdescribed goods under Indian consumer protection laws.

These rights typically include claiming refunds, replacements, or repairs for defective goods and seeking remedies for misleading practices.

Practical steps in India

• If a refund is promised by the seller, follow the seller’s returns procedure and keep records of communications and shipments.
• If the seller does not comply, you can escalate to your bank/card issuer (chargeback) and to local consumer protection authorities or consumer courts in India.

Customer experiences

Positive feedback

Many customers praise Laithwaites for personalised service, helpful wine advisors, and good-quality wines in multiple review sources.

Some reviewers highlight excellent service for Champagne and other premium wines on review platforms.

Negative feedback

• Some customers report continued charges after cancellation and difficulties stopping subscriptions.
• Other common complaints include delivery problems, unresponsive customer service, and issues reconciling delivered items with billed items.

Documentation checklist

What to gather before you cancel

• Order number(s) and subscription reference from your account or confirmation emails.
• Proof of purchase (receipts), delivery notes and any photos for damaged or faulty bottles.

Information to include in cancellation requests

• Your full name, email used for the account, and shipping address.
• Clear statement you want to cancel the subscription and whether you request a refund, replacement or collection.

Common mistakes

Not cancelling through the correct channel

Attempting to cancel a store-billed app subscription via Laithwaites' website will often not stop future charges.

Always cancel iOS subscriptions through Apple ID settings and Android subscriptions through Google Play as applicable.

Not keeping evidence

Failing to save order confirmations, delivery records or communications makes disputes harder to resolve.

Always keep screenshots or copies of cancellation confirmations and any messages from Customer Services.

Comparative recap

Quick comparison

The table below summarises how each cancellation route works and what to expect on refunds and follow-up.

Notes on reliability

Use the route that matches how you were billed: app-store billing must be cancelled at the store; web subscriptions via Laithwaites’ customer service.

After cancelling

Confirm cancellation

Expect an email confirmation or in-app message confirming the cancellation and the date it takes effect.

If you do not receive confirmation, follow up with Customer Services and keep records of your request.

Helpful official links

• App Store / Google Play cancellation help and steps: How to cancel via App Store or Google Play.
• Laithwaites customer service and quality guarantee details: Laithwaites customer service & policies.

Address

Registered office (UK)

One Waterside Drive, Arlington Business Park, Theale, Berkshire, RG7 4SW, United Kingdom.

Contact notes

For account-specific help and to request collections, refunds or data deletion, contact Laithwaites Customer Services through their official channels.

Keep written records of all communications and confirmations when dealing with cross-border purchases from India.