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Cancellation service #1 in India
ShoeDazzle is a subscription-based fashion service that recommends and sells footwear and accessories based on your style preferences.
Members receive curated selections each month and can buy items, use VIP credits, or skip a month depending on their account settings.
ShoeDazzle is primarily a US-based service with policies published for US/Canada customers; there is no India-specific storefront or pricing noted in available policies.
This guide explains cancellation and refund practices as published and highlights what Indian consumers should check before subscribing or cancelling.
After cancellation, you should not receive new monthly selections or be billed for future membership cycles.
Cancellation is described as effective immediately for future renewals; check the confirmation for exact timing.
Your account details and order history typically remain in your ShoeDazzle account unless you request deletion.
Saved VIP credits or account data may remain and terms indicate credits may be non-refundable (see refunds section).
Returns are accepted within 60 days of shipment for US & Canada when items are new and unused; refunds go to your original payment method.
VIP credits are handled differently - credits used or issued as VIP rewards are typically returned as store credit, not cash.
No India-specific pricing was identified in the available policies or public materials.
Existing public listings reference USD membership amounts rather than INR.
| Plan | Period | Price |
|---|---|---|
| VIP Membership | Contact for pricing | Contact for pricing |
Indian consumer law (Consumer Protection Act, 2019) includes protections for e-commerce buyers and a requirement for grievance redressal timelines in many cases.
There is a 7-day grievance redressal window commonly cited for e-commerce complaints, but this is separate from platform return policies.
For a range of user reviews, see public review aggregators:
Trustpilot ShoeDazzle reviews and Sitejabber ShoeDazzle reviews.
Waiting until after the monthly billing date to cancel often results in being charged for the next cycle.
Always check the membership billing date and cancel before that date to avoid an unwanted charge.
Assuming VIP credits will be refunded as cash can lead to disappointment; credits are generally returned as store credit.
Contacting the wrong support channel (for example social media instead of account chat/phone) can slow down cancellation - use the account settings, phone, or live chat for best results.
| Feature | Period | What ShoeDazzle offers |
|---|---|---|
| Cancellation methods | Ongoing | Online account, phone (1-888-508-1888), or live chat; no cancellation fee noted. |
| Refunds for returns | 60 days | Returns accepted within 60 days (US/Canada) if new/unused; refund to original payment method. |
| VIP credits | Ongoing | Credits are typically non-refundable and returned as store credit when applicable. |
800 Apollo St, El Segundo, CA 90245, United States
For cancellations use your account settings, the customer support phone number 1-888-508-1888, or live chat on ShoeDazzle’s site.
Keep documentation of all communications and refer to the review pages for community feedback: Trustpilot · Sitejabber.
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Written by Aarohi Chatterjee
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.