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Cancellation Shoedazzle: Easy Method
What is ShoeDazzle
Service overview
ShoeDazzle is a subscription-based shopping service that provides curated footwear, handbags, and accessories. Members receive personalized style recommendations and access to member pricing and credits.
Membership basics
Membership includes VIP credits, member pricing, and periodic billing. The program is managed through ShoeDazzle’s website rather than a separate app-store subscription model.
How to cancel ShoeDazzle
Online cancellation steps
- Sign in to your ShoeDazzle account on the ShoeDazzle website and go to the Account page.
- Follow the membership or VIP settings to cancel; confirm cancellation when prompted.
Alternative cancellation methods
- Use ShoeDazzle live chat and request cancellation with your account details.
- Call ShoeDazzle customer service at 1-888-508-1188 and request cancellation over the phone.
- There is no documented method to cancel via the App Store or Google Play - membership appears to be managed directly on the website.
What happens when you cancel
Access and membership status
Once cancelled, you will lose VIP-member pricing after cancellation takes effect. Access to member-only pricing and promotions ends per ShoeDazzle account rules.
VIP credits and data
Any remaining VIP Credits expire 12 months after issuance. Your account data and order history are retained according to ShoeDazzle’s policies until you request otherwise through their support channels.
Will I get a refund?
General refund policy
Returns for orders shipped to the U.S. and Canada are accepted within 60 days of shipment if items are new, unused, and in original packaging.
Refund form and exceptions
- Store credit or VIP credit used will be returned as store credit, not to a credit card.
- Refunds to the original payment method take 7 - 14 business days to process after the return ship date and may take 1 - 2 billing cycles to appear.
- ShoeDazzle is unable to process refunds to credit cards billed to addresses outside the U.S. or Canada; this may affect South African customers using non‑U.S./Canada cards.
ShoeDazzle plans and pricing
Available pricing information
No South Africa-specific pricing was found. Public pricing appears to be listed in USD only.
How to get pricing
Contact ShoeDazzle customer service via the website or phone for current pricing or country-specific inquiries.
| Plan | Period | Price | Notes |
|---|---|---|---|
| VIP Membership | Contact for pricing | Contact for pricing | No South Africa (ZAR) pricing publicly available |
Your consumer rights in South Africa
Cooling-off and returns
Under the South African Consumer Protection Act (CPA), consumers normally have a 7-day cooling-off period for purchases made via electronic means.
ShoeDazzle’s 60-day return window for U.S./Canada orders exceeds the CPA minimum, but practical effect for South African buyers depends on where the sale is governed from.
Refund form and product quality
The CPA generally requires refunds to be made in the original form of payment and mandates that products be of good quality, with repair or replacement required for defects.
ShoeDazzle’s stated inability to refund to credit cards billed outside the U.S./Canada may conflict with CPA expectations for refunds to the original payment method for South African consumers.
Customer experiences
Positive feedback
Many customers praise timely delivery, ease of ordering, and enjoyable use of VIP credits. Reviewers often say they "love the variety" and describe experiences as hassle-free.
Negative feedback
Frequent complaints include difficulty cancelling membership, unexpected or unauthorized charges, and poor responsiveness from customer service.
Users also report problems with VIP credits not applying correctly, credits expiring, and inability to use credits on certain items.
For a sample of reviews, see customer feedback on ShoeDazzle’s review page: Trustpilot: ShoeDazzle reviews.
Documentation checklist
Before you contact support
- Account email and username
- Order number(s) and shipment dates
- Screenshot or confirmation of attempted cancellations or "skip" actions
For returns and disputes
- Photos showing item condition or defects
- Return tracking number and shipping receipts
- Any correspondence with ShoeDazzle support (dates, agents’ names)
Common mistakes
Assuming app-store cancellation works
Some customers try to cancel via the App Store or Google Play. ShoeDazzle membership appears to be managed through the website, so app‑store cancellation may not stop billing.
Not saving proof of cancellation
Failing to save confirmation emails, chat transcripts, or call reference numbers can make resolving post-cancellation charges harder.
Comparative recap
Quick feature comparison
| Feature | What ShoeDazzle offers | Notes for South African customers |
|---|---|---|
| Cancellation methods | Website account page, live chat, phone | Use website or phone; no clear App Store/Google Play method |
| Refund to original card | Yes for U.S./Canada cards | Unable to refund to cards billed outside U.S./Canada |
| Return window | 60 days (U.S./Canada) | Exceeds South African 7-day cooling-off but geographic limits apply |
| VIP credits expiry | Expire 12 months after issuance | Credits lost after expiry; check account balance before cancelling |
| Pricing availability | USD pricing only publicly available | No South Africa (ZAR) pricing found |
After cancelling
Confirm cancellation
Keep a copy of any cancellation confirmation, chat transcript, or phone reference number. Monitor your card for any further charges for at least two billing cycles.
Where to find reviews and help
To read other customers’ experiences or add your own, see ShoeDazzle reviews: Trustpilot: ShoeDazzle reviews.
Address
Legal and dispute contact
ShoeDazzle, LLC Attn: General Counsel or Legal Department 800 Apollo Street El Segundo, California 90245 United States
How to use the address
Use the address for formal notices, arbitration opt-out communications, or legal correspondence as noted in ShoeDazzle’s terms.
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Written by Refilwe Mokoena
eIDAS legal expert · 5 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 5 years.