Cancellation Shoedazzle: Easy Method

What is Shoedazzle

Service overview

ShoeDazzle is a subscription-based fashion retailer that offers footwear, handbags and accessories with a VIP membership model. Members receive personalised picks and can purchase items at member pricing.

Where it operates

ShoeDazzle is a US-based company with corporate addresses in California. Official pricing and support materials are published in US dollars and on US-focused help pages.

How to cancel Shoedazzle

Cancel via website or account page

• Sign in to your ShoeDazzle account and go to your Account page to cancel your VIP Membership online.
• Alternatively, use the live chat option on the site to request cancellation with customer support.
• There is no cancellation fee when you cancel online.

Cancel by phone and via app stores

• Phone: You may cancel by calling the ShoeDazzle US customer service number at 1-888-150-81188. That number is listed as available 24/7 for cancellations.
• iOS/App Store: If you subscribed through Apple, manage and cancel the subscription in your Apple account settings (iTunes/App Store Subscriptions).
• Android/Google Play: If you subscribed through Google Play, open Google Play → Subscriptions and cancel there; cancellation takes effect from the next billing cycle.

What happens when you cancel

Access and membership status

Cancellation ends your VIP Membership so exclusive VIP discounts no longer apply after cancellation. You will not be charged future membership fees.

Credits, data and renewals

Any remaining VIP credits expire 12 months after issuance but may be used after cancellation at VIP member pricing or higher. Exclusive VIP discounts do not continue after cancellation.

Your account data and order history remain on ShoeDazzle’s systems per their account policies; you may still be able to place one‑off orders at non‑VIP pricing.

Will I get a refund?

Returning purchased items

For returned items (US customers), ShoeDazzle allows returns of most items in new, unused condition within 60 days from shipment for a refund to the original payment method.

VIP or store credit used on a purchase is returned as store credit, not refunded to the card.

Exceptions and Singapore considerations

• ShoeDazzle references 30 - 60 day return windows in public summaries; some items may be final sale or excluded from returns.
• ShoeDazzle states it cannot process credit cards billed to addresses outside the US/Canada, which can limit refund handling for Singapore‑billed cards.
• There is no explicit statutory 14‑day online cooling‑off right in their published policies for Singapore customers.

Shoedazzle plans and pricing

Where to check prices

Official pricing and current VIP membership fees are published on ShoeDazzle’s own website and in the app stores where available.

Do not rely on third‑party estimates

Do not assume local Singapore pricing or convert USD without checking the official site or your app store. ShoeDazzle’s public materials list prices in US dollars.

Your consumer rights in Singapore

Cooling‑off and direct sale rules

Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) cooling‑off rights apply mainly to specific direct‑sale contracts with unsolicited home visits and require formal notice within 5 business days.

Online subscriptions and statutory rights

There is no general statutory 14‑day cancellation right for online subscriptions or digital content in Singapore equivalent to EU distance‑selling rules.

For online purchases in Singapore, refunds and returns depend primarily on the seller’s stated policy unless the sale falls under other regulated categories.

Customer experiences

Positive feedback

Some customers praise ShoeDazzle for ease of ordering, flexible options to skip months, and helpful customer service that resolves VIP credit issues.

Negative feedback

Complaints include unexpected recurring charges, difficulty skipping or cancelling billing cycles, reports of poor product quality, and disputes over how VIP credits are applied.

Documentation checklist

What to prepare before contacting support

• Account email and username used with ShoeDazzle.
• Last four digits of the card used for billing and the billing statement showing the charge.
• Order numbers for recent purchases and shipment dates.
• Screenshots of your account status, subscription screen, or error messages if cancellation fails.

Proof for refunds or disputes

• Return shipment tracking number and proof of postage for product returns.
• Copies of any chat transcripts or email communications with ShoeDazzle support.

Common mistakes

Assuming local consumer cooling‑off rights

A common mistake is assuming Singapore has a mandatory 14‑day cooling‑off period for online subscriptions. Singapore law does not provide a general 14‑day right for online subscriptions.

Not checking where the subscription was created

If you subscribed via Apple or Google Play, cancelling on ShoeDazzle’s website will not stop billing; you must cancel in the store where the subscription was activated.

Also, failing to keep confirmation screenshots or chat transcripts can make disputes harder to resolve with customer service or your card issuer.

Comparative recap

After cancelling

Check billing and subscriptions

After cancellation, check your bank or card statement for any ongoing charges and confirm that future membership fees have stopped.

If you subscribed through Apple or Google, verify cancellation in the respective account settings on your device.

Useful link

For more on membership costs and account help, refer to the public ShoeDazzle help summary: ShoeDazzle VIP membership info.

Address

Corporate address

ShoeDazzle corporate address (publicly listed):

800 Apollo Street, El Segundo, CA 90245, USA

Support note

If you need further assistance, keep your account details and proof of communication ready when contacting ShoeDazzle or your payment provider.