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Tokyotreat

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India

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Termination letter drafted by a specialized lawyer
Sender
Tokyo Treat Cancel | Postclic
Tokyotreat
Minato-ku Mita 3-2-21-103
Tokyo Japan
weloveyou@tokyotreat.com
Cancellation of Tokyotreat contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Tokyotreat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Tokyotreat
Minato-ku Mita 3-2-21-103
Tokyo , Japan
weloveyou@tokyotreat.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Tokyotreat. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Tokyotreat: Easy Method

What is TokyoTreat

Service overview

TokyoTreat is a subscription box that ships curated Japanese snacks and candies to subscribers worldwide.

Boxes typically include a variety of snacks, a themed booklet, and occasional limited items or collaborations.

How it reaches India

Subscribers in India receive boxes shipped internationally from Tokyo, Japan, subject to shipping fees and customs.

Delivery times and final cost vary because of international postage and import charges.

How to cancel TokyoTreat

Primary cancellation method (web portal)

  • Go to your TokyoTreat account on their website.
  • Navigate: Account → My Subscriptions → select your plan → Cancel Subscription.
  • Cancel before the renewal date to stop future charges.

What not to rely on

  • There is no documented or supported method to cancel via the iOS App Store or Google Play for TokyoTreat subscriptions.
  • If you cannot cancel through the portal, contact TokyoTreat support from your account page for guidance.

What happens when you cancel

Billing and renewal

Cancelling before the renewal date prevents the plan from auto-renewing and stops future charges for upcoming boxes.

If you cancel after a renewal, the already-charged period normally remains active until it expires.

Access and account data

Your account remains active for any already-paid period; you will typically continue to receive boxes until that period ends.

Account data (order history, saved details) is usually retained unless you request deletion via support.

Will I get a refund?

Official refund policy

TokyoTreat’s official policy states payments for boxes and services are final and non-refundable.

To avoid charges, cancel before the renewal date; refunds are not routinely issued for paid boxes.

Exceptions and return-based refunds

  • Refunds are only considered if a physical box is returned to TokyoTreat’s office and received by them.
  • Once a return is received, TokyoTreat will evaluate the shipment and contact the customer about any refundable amount.
  • International returns may be impractical; this limitation can affect the viability of refunds for Indian customers.

TokyoTreat plans and pricing

Price summary

Below are typical subscription and one-off prices quoted in Indian rupees (INR). Prices exclude shipping and customs.

Conversion used: ~₹83/USD; final cost may be higher due to international shipping and import fees.

Plan Price Period Features
1-month subscription ≈ ₹3,113 per box monthly Standard monthly subscription; excludes shipping & customs
3-month subscription ≈ ₹2,947 per box monthly Discounted rate over 3 months; billed quarterly; excludes shipping & customs
6-month subscription ≈ ₹2,781 per box monthly Better discount; billed bi‑annually; excludes shipping & customs
12-month subscription ≈ ₹2,698 per box annual Best value per box; billed annually; excludes shipping & customs
Limited Edition Box (one-time via Ubuy) ₹6,204 One-time Single purchase on Ubuy India; shipping/customs may apply
Movie Night Bundle (one-time via Ubuy) ₹7,925 One-time Larger snack bundle on Ubuy India; shipping/customs may apply

Your consumer rights in India

General protections

Indian consumer law provides protections such as cooling-off periods and rights for e-commerce purchases, which can apply when services are deficient or misleading.

If TokyoTreat fails to deliver services as promised, Indian consumers may have recourse under the Consumer Protection Act, 2019.

Practical options for Indian consumers

  • Dispute charges through your payment provider (PayPal, credit card) if you believe a charge is incorrect or unauthorized.
  • File complaints with the National Consumer Helpline or pursue relief through a District Consumer Commission for unfair trade practices.
  • Document all communications, dates, screenshots and proof of cancellation or non-delivery to support your case.

Customer experiences

Positive points reported

Many users praise the variety and quality of snacks and the themed booklets as fun and culturally immersive.

Several reviewers note prompt delivery despite international shipping, calling the boxes enjoyable and worth the cost.

Negative points reported

Common complaints focus on auto-renewal issues and difficulty obtaining refunds after cancellation.

Customer service responsiveness and refund handling are frequently criticized, with many reporting rigid enforcement of the "payments are final" policy.

Documentation checklist

Before you contact support

  • Prepare account email, order number, and subscription plan details.
  • Note the renewal date and any screenshots showing cancellation attempts or confirmation.

If you escalate a dispute

  • Collect payment records (PayPal/credit card statements) showing charges and dates.
  • Keep copies of all messages with TokyoTreat and any postal tracking for returns or deliveries.

Common mistakes

Relying on app-store cancellation

Attempting to cancel via the iOS App Store or Google Play is not a documented method for TokyoTreat and may not stop renewals.

Always use the TokyoTreat web portal to cancel or confirm cancellation with support.

Waiting too long to act

Missing the renewal cutoff often results in being charged for the next period; refunds are rarely granted for already-processed renewals.

Cancel at least a few days before the renewal date and keep evidence of the cancellation confirmation.

Comparative recap

Quick feature comparison

This table summarizes key points to compare TokyoTreat expectations against typical consumer protections.

Topic TokyoTreat Typical consumer expectation / Note Period
Cancellation method Web portal only (Account → My Subscriptions → Cancel) Consumers expect multiple cancellation channels; keep proof of cancellation monthly
Refund policy Payments final; refunds only if physical return is received Consumers expect refunds for non-delivery or clear service failures monthly
Support responsiveness Mixed reports; many cite slow or unhelpful responses Prompt, documented support is standard expectation for paid subscriptions monthly

After cancelling

What to monitor

Check your payment method for any unexpected charges after cancellation and keep records of transaction dates.

If you were charged after cancelling, begin a dispute with your payment provider and keep all supporting documentation.

How to follow up

  • Use your TokyoTreat account to confirm cancellation status and save any confirmation messages.
  • If necessary, escalate via your payment provider or file a complaint with Indian consumer authorities using documented evidence.

Address

TokyoTreat corporate address

Minato-ku Mita 3-2-21-103, Tokyo, Tokyo 108-0073, Japan

Notes about local presence

TokyoTreat does not have a local office in India for subscription cancellations; all account management is handled online.

For returns or refunds that require returning physical goods, international shipping may be required and can be costly.

FAQ

To cancel your TokyoTreat subscription, log into your account on their website, navigate to Account → My Subscriptions, select your plan, and click Cancel Subscription. Ensure you do this before the renewal date to avoid future charges.

According to TokyoTreat's official refund policy, payments are final and non-refundable unless you return a physical box. To be eligible for a refund, the box must be received by TokyoTreat's office.

Your account will remain active for the duration of the already-paid subscription period, and you will continue to receive boxes until that period ends. Account data is usually retained unless you request deletion.

Refunds are only considered if a physical box is returned to TokyoTreat's office. Once received, they will evaluate the shipment and inform you about any refundable amount.

To avoid being charged for the next billing cycle, make sure to cancel your subscription at least one day before the renewal date. Keep proof of your cancellation for your records.