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Cancel 4DDIG
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I hereby notify you of my decision to terminate the contract relating to the 4Ddig service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 4Ddig: Easy Method
What is 4Ddig
Overview
4Ddig is a data recovery and digital-forensics software offered by Tenorshare that helps recover lost or deleted files from PCs, external drives, SD cards, and other storage devices.
Primary uses
Common uses include recovering accidentally deleted files, restoring corrupted media, and retrieving data from formatted or damaged partitions.
How to cancel 4Ddig
Cancel via Google Play (Android)
- Open the Google Play Store app on your Android device.
- Go to Subscriptions → select the 4Ddig subscription → Manage → Cancel subscription → Continue.
- Note: Uninstalling the app does not cancel the subscription; you must follow the subscription steps above.
Cancel via Apple App Store (iOS)
- Open iOS Settings → tap your name → Subscriptions.
- Find the 4Ddig/4DDiG subscription, select it, then tap Cancel Subscription (if available).
- If there is no Cancel button or you see an expiration message in red, the subscription is already canceled.
Cancel via Web / Direct purchase from Tenorshare
- Subscriptions purchased directly from Tenorshare must be cancelled by contacting Tenorshare 4DDiG customer support.
- Most direct web orders cannot be cancelled via self-service; support must process cancellations.
- Be prepared to provide order number, transaction ID, license email, and other purchase details when contacting support.
What happens when you cancel
Access and features
After cancellation you typically retain paid access until the end of the current billing period for auto-renewed subscriptions.
Feature access ends at the subscription expiry; recovery functionality may revert to trial limits after that point.
Renewal and billing
Cancelling stops future auto-renewals but does not usually refund payments already processed for the current period.
If you cancel with the store (Google/Apple), that store controls billing and refunds; for direct purchases Tenorshare handles renewals.
Will I get a refund?
Official refund policy (summary)
Tenorshare 4DDiG offers a 30-day money-back guarantee for purchases made via its official website, subject to conditions and verification.
Refunds are granted only under specific circumstances and must be requested within 30 days of purchase for web orders.
Refundable and non-refundable circumstances
- Possible refundable cases: duplicate purchase within 48 hours, wrong product (if correct product is repurchased), not receiving registration code within 24 hours, or unresolved technical issues after cooperation with support.
- Non-refundable cases: change of mind, misunderstanding product features, regional price differences, failing to cancel auto-renewal before renewal, refusal to cooperate with support, or requests made after 30 days in most cases.
- Refunds require deactivating/uninstalling licenses and are processed to the original payment method, typically within 2 - 4 working days after approval.
4Ddig plans and pricing
Pricing overview
The following prices are approximate INR conversions and may vary by store, taxes, or payment method.
How to confirm official price
Always confirm final pricing in the store where you purchased: Google Play, Apple App Store, or Tenorshare’s official web checkout.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| 4DDiG Data Recovery - 1 Month (Individuals, 1 PC) | ₹3,810 (approx.) | Monthly | Recover 2000+ files, preview before recovery, 1-month free upgrades |
| 4DDiG Data Recovery - 1 Year (Individuals, 1 PC) | ₹4,980 (approx.) | Annual | Same as monthly, 1-year free upgrades |
| 4DDiG Data Recovery - Lifetime (Individuals, 1 PC) | ₹6,640 (approx.) | One-time | Lifetime access and upgrades |
| Educational - 1 Month (1 PC) | ₹2,100 (approx.) | Monthly | Educational discount, same features |
| Educational - 1 Year (1 PC) | ₹2,740 (approx.) | Annual | Educational pricing for 1-year upgrades |
| Educational - Lifetime (1 PC) | ₹3,650 (approx.) | One-time | Lifetime upgrades for educational users |
Your consumer rights in India
Key rights under Indian law
Indian consumer protection law requires fair and transparent terms for digital goods and services, including clear disclosure of subscription and auto-renewal terms.
Consumers are entitled to seek remedies for defective or mis-sold software and to have advertised guarantees honored.
Where to escalate
If a refund or cancellation is unfairly denied you may file complaints with the National Consumer Helpline or other relevant consumer authorities in India.
Keep purchase records, communication logs, and evidence of attempted resolution when filing a complaint to strengthen your case.
Customer experiences
Positive feedback
- Users report successful recoveries of footage and corrupted drives, and fast responses from support in some cases.
- Some reviewers rated the product highly after successful recoveries and straightforward license key replacement experiences.
Negative feedback
- Many negative reports cite poor recovery results (distorted files), difficulties obtaining refunds, and repetitive or unhelpful support interactions.
- Complaints also include unexpected auto-renewal charges and performance issues on some systems after installation.
Documentation checklist
Required documents
- Order number and purchase receipt (email or invoice).
- Transaction ID and payment method details.
- Registered email address and license key (if provided).
Helpful supporting items
- Screenshots of subscriptions in Google Play or Apple Subscriptions page.
- Dates/time of charges, copies of communication with support, and details of troubleshooting steps you attempted.
Common mistakes
Typical user errors
Uninstalling the app without cancelling the subscription is a common mistake; the billing continues unless you cancel in the app store or via Tenorshare support.
Assuming the 30-day guarantee automatically yields a refund without contacting support or providing required information often delays or prevents refunds.
How to avoid them
Always cancel auto-renewals from the store where you subscribed (Google Play or Apple) before the renewal date if you do not want another period charged.
Keep purchase receipts and contact support promptly with required documentation if you seek a refund or have technical issues.
Comparative recap
Quick comparison
The table below summarizes cancel methods, refund likelihood, and approximate price points for typical plans.
How to read this table
Use the cancel method column to determine where you must request cancellation (store vs direct support).
Refund policy notes are general - final determinations depend on the purchase channel and timing of your request.
| Plan | Period | Cancel method | Refund policy (general) | Approx. price (INR) |
|---|---|---|---|---|
| 1 Month (Individuals, 1 PC) | Monthly | Google Play / Apple / Tenorshare support | No refund after period ends; web purchases may be eligible under 30-day guarantee | ₹3,810 |
| 1 Year (Individuals, 1 PC) | Annual | Store or Tenorshare support for direct purchases | 30-day web guarantee applies to direct purchases; store rules vary | ₹4,980 |
| Lifetime (Individuals, 1 PC) | One-time | Contact Tenorshare support for direct purchases | Refunds rare unless valid exceptional case; check 30-day rule for web orders | ₹6,640 |
After cancelling
Immediate next steps
Confirm cancellation in the store or with Tenorshare support and retain confirmation screenshots or emails for your records.
Deactivate or uninstall the license if required by Tenorshare to process a refund.
Who to contact and what to expect
Contact the platform where you purchased (Google Play or Apple) for store-managed subscriptions, or contact Tenorshare 4DDiG customer support for direct purchases.
If you escalate the issue in India, include all documentation and be prepared to refer to consumer protection channels if needed.
Address
Company name
Tenorshare (Hong Kong) Limited - provider of 4Ddig / 4DDiG software.
Registered address
ROOM C22 10/F NO.52 HUNG TO ROAD, KWUN TONG, HONG KONG