Cancellation Bumper: Easy Method

What is Bumper

Overview

Bumper is a subscription-based SaaS platform for managing and optimizing video content across multiple social media channels.

It provides tools to streamline video creation, publishing, and performance tracking for creators and teams.

Who uses it

Typical users include social media managers, content creators, and small marketing teams seeking centralized video workflows.

Subscriptions and billing are handled online or through app stores depending on how you signed up.

How to cancel Bumper

Cancel via the web (recommended)

• Log into your Bumper account.
• Go to "Contact Us" and select "Cancel My Account" and confirm the cancellation.
• You can also email [email protected] with your 9‑digit member ID to request cancellation.
• See the official cancellation guide: How to cancel my Bumper Account.

Cancel via iOS or Google Play

• iOS: Open device Settings → tap your name → Subscriptions → select Bumper → Cancel Subscription.
• Google Play: Open the Google Play app → Account → Subscriptions → select Bumper → Cancel subscription.
• Note: Uninstalling the app does NOT cancel your subscription.
• See billing pages: Bumper billing.

Cancel by phone or chat

• Contact Customer Care at +1-332-225-9745 (Mon - Fri 9 AM - 6 PM EST).
• You may use Live Chat on Bumper’s site and provide your member ID or account email to request cancellation.
• Keep the confirmation details or chat transcript for your records.

What happens when you cancel

Confirmation and processing

After a cancellation request Bumper sends a confirmation email to the account email on file.

Save that confirmation; it is the primary record that your cancellation was received.

Billing and access

Cancellation should stop future recurring charges, but some users report continued charges in certain cases.

If you used an app store, billing and renewal are handled by Apple or Google and must be managed through their subscription systems.

Will I get a refund?

How refunds are handled

Refunds are considered on a case-by-case basis. You must contact Bumper support by email or phone with your member ID or account email to request a refund.

Official refund guidance: Bumper refund policy.

Exceptions and processing times

• If approved, refunds are processed immediately on Bumper’s end but may take up to 10 days to post with banks.
• Payments made via Apple App Store or Google Play require refunds through Apple or Google, not Bumper.
• Bumper’s Terms limit refunds (for example, one refund per subscription) and state refunds may take up to 30 days depending on the bank. See: Bumper Terms.

Bumper plans and pricing

Pricing availability

No definitive public pricing tiers were provided in the verified sources for India-specific plans.

For exact plan names and prices contact Bumper billing directly.

Contact for pricing

Your consumer rights in India

Cooling-off and refunds

Under Indian law (Consumer Protection Act 2019 and E-Commerce Rules 2020) consumers commonly have a 14-day cooling-off period to cancel digital purchases and claim a full refund.

Return and refund policies must be clearly disclosed at purchase and cannot override statutory rights.

Enforcement and remedies

• Sellers must process refunds within prescribed timeframes (generally 15 days under the rules referenced).
• If a seller does not comply, consumers can file complaints with consumer forums or appropriate authorities in India.
• Reference summary: Consumer refund/return rights (law4u.in).

Customer experiences

Positive feedback

Some reviewers praise Bumper’s pricing and detailed reports, noting clear, readable outputs.

Other users praise responsive phone support and helpful human agents.

Examples available on Trustpilot: Bumper reviews on Trustpilot.

Negative feedback

• Multiple complaints cite unexpected recurring charges after a cheap trial (e.g., $1 trial followed by $27.99 monthly billing).
• Some users report difficulty cancelling and continued charges after cancellation attempts.
• Several reviews describe automated or bot-like responses from support, making resolution harder.

Documentation checklist

Essential items to prepare

• Account email address and 9‑digit Bumper member ID.
• Payment receipts, bank or card statements showing charges.
• App store receipts if purchase was made via Apple App Store or Google Play.

Support and evidence

• Copies of cancellation requests, confirmation emails, or chat transcripts.
• Dates and times of attempted cancellations and any support case numbers.
• Screenshots of subscription pages and billing history where relevant.

Common mistakes

Relying on uninstall to cancel

Uninstalling the Bumper app does not cancel subscriptions made through Apple or Google Play.

Always cancel the subscription inside the app store or through your Bumper account to stop charges.

Missing key information

Not providing the 9‑digit member ID or account email delays processing and support verification.

Failure to keep confirmation emails or receipts makes disputing charges harder later.

Comparative recap

Quick method comparison

After cancelling

Immediate next steps

• Keep the cancellation confirmation email or chat transcript for your records.
• Monitor your bank or card statement for any unexpected charges in the following billing cycle.

If problems continue

• If charges continue after confirmed cancellation, contact Bumper support again and provide documentation.
• If unresolved, consider disputing the charge with your bank or card issuer and, if necessary, file a complaint with consumer forums in India.
• Useful links: Cancel guide, Refund policy, Billing, Indian consumer rights summary.

Address

Corporate address

Bumper (corporate): 48 W 38th St - 8th Floor, New York, New York 10018, United States.

For support contact: [email protected] or call +1-332-225-9745 (Mon - Fri 9 AM - 6 PM EST).

Notes

If you are in India, retain all records and use Indian consumer protection remedies if Bumper’s response is inadequate.

Keep app store receipts when purchases were made through Apple or Google, since refunds for those payments must be requested through the respective stores.