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I hereby notify you of my decision to terminate the contract relating to the Chartprime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Chartprime: Easy Method
What is ChartPrime
Overview
ChartPrime is a SaaS platform for advanced charting and trading indicators that integrates with TradingView and other data sources. It provides pre-built indicators, strategy sessions, community access, and regular updates aimed at active traders.
Who uses it
Typical users are retail traders in India and globally who want indicator toolkits, trading signals, and educational sessions. Plans include monthly and annual billing, plus lifetime options in some cases.
How to cancel ChartPrime
Cancel via live support (Web / TradingView)
- Open ChartPrime live chat on the website or the in-app support channel.
- Send the message exactly: "I would like to cancel my service."
- Wait for confirmation from support; keep the chat transcript or confirmation ID for your records.
Cancel via app stores
- For Google Play and App Store subscriptions, the provider indicates cancellation is handled by contacting ChartPrime live support.
- Follow the same live chat step and retain confirmation. Also consider checking Google Play / App Store subscription pages to verify cancellation status.
What happens when you cancel
Access after cancellation
When cancellation is confirmed, you typically retain access until the end of your current billing cycle. Active features remain available during that paid period.
Account and data
Account information and saved settings generally remain tied to your account but access to premium indicators and services ends after the billing period. Export any personal data or custom signals before access ends if needed.
Will I get a refund?
Standard subscription refunds
ChartPrime’s stated policy: standard subscriptions are eligible for refund if requested within 7 days of the charge and the account is in good standing.
Refunds are processed to the original payment method and typically appear within about 3 business days once approved.
Lifetime plans and exceptions
- Lifetime plans are generally considered non-refundable because they grant perpetual access.
- Refunds may be declined for misuse, fraud, or other abusive behavior; exceptions are handled case-by-case.
- For full policy details see the official refund pages: ChartPrime (IN) refund policy and ChartPrime (global) refund policy.
ChartPrime plans and pricing
Pricing summary
Below are the official Indian-rupee prices and the effective monthly equivalents for annual pre-pay plans as listed by ChartPrime.
Notes on pricing
- Prices include the 7-day money-back guarantee for eligible subscriptions.
- Promotional discounts (for example a code like PRIME20) may apply at checkout.
- "Price locked-in" means your listed price remains unless you change plans.
| Plan | Price | (period) | Key features |
|---|---|---|---|
| ChartPrime Pro | ₹5,579/mo | Monthly | Four main indicators, 5 weekly strategy sessions, daily market insights, Discord access, updates |
| ChartPrime Plus | ₹9,843/mo | Monthly | All Pro features + 2 extra indicators, 12+ features, influencer indicators, weekly TA Plus classes |
| ChartPrime Pro (annual, monthly equiv.) | ₹3,393/mo (₹40,718/yr) | Annual | Same as Pro, billed yearly (effective monthly shown) |
| ChartPrime Plus (annual, monthly equiv.) | ₹4,962/mo (₹59,548/yr) | Annual | Same as Plus, billed yearly (effective monthly shown) |
Your consumer rights in India
Relevant law
Indian consumer protection (e.g., Consumer Protection Act, 2019) covers digital services bought online and seeks to prevent unfair trade practices.
Statutory protections include rights to accurate pre-sale information and remedies if services are misrepresented or cancellation is unreasonably difficult.
Practical steps if you have an issue
- Document all communications with ChartPrime (chat transcripts, emails, payment receipts).
- Refer to the 7-day refund policy but note Indian guidance may imply a longer cooling-off for digital content in some cases.
- If unresolved, escalate via consumer forums or grievance mechanisms that handle digital service disputes.
Customer experiences
Positive feedback
- Many users praise fast, friendly, and patient customer support via live chat and Discord.
- Indicators and tutorials are often described as helpful, easy to learn, and supported by an active community.
- Some users call the tools a game-changer for their trading workflow.
Negative feedback
- Some customers report difficulty cancelling subscriptions and describe an initial cumbersome experience.
- A few reviewers raised concerns about affiliate marketing and cancellation friction.
- One public review noted eventual successful cancellation after initial poor support; experiences vary.
For example reviews see: Trustpilot - ChartPrime.
Documentation checklist
What to collect before contacting support
- Order/receipt or payment transaction ID
- Account email or username used with ChartPrime
- Screenshot or transcript of in-app chat if cancellation was attempted previously
What to keep after cancellation
- Confirmation message or chat transcript from ChartPrime confirming cancellation
- Refund confirmation or bank/payment provider statement if applicable
Common mistakes
Not keeping proof
Many users forget to save the cancellation confirmation or chat transcript. Without that proof, disputes become harder to resolve.
Always save timestamps and reference IDs provided by support.
Assuming app-store cancellation is automatic
Some customers assume cancelling via ChartPrime support automatically cancels Google Play or App Store billing; verify the subscription status in your app-store account.
If billed through an app store, also confirm cancellation there to avoid unexpected renewals.
Comparative recap
Quick comparison
| Plan | Price | (period) | Refund window |
|---|---|---|---|
| ChartPrime Pro | ₹5,579/mo | Monthly | 7 days |
| ChartPrime Plus | ₹9,843/mo | Monthly | 7 days |
| Pro (annual) | ₹3,393/mo (₹40,718/yr) | Annual | 7 days |
| Plus (annual) | ₹4,962/mo (₹59,548/yr) | Annual | 7 days |
| Lifetime plans | Varies | Lifetime | Generally non-refundable |
Takeaway
Monthly and annual subscriptions have a 7-day refund window; lifetime plans are generally non-refundable. Keep records and confirm app-store cancellations when applicable.
After cancelling
What to check immediately
- Confirm cancellation message from ChartPrime support and keep a copy.
- Verify no further charges appear on your bank or app-store account.
Useful links
Address
Corporate location (public record)
41 US-14, Spearfish, South Dakota 57783, United States
Notes
This address is listed in public directories; use it if you need to escalate formally, but first use the online support and documented refund routes above.