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Coohom

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Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Coohom
XXIV, CHUNGAM, POLICE STATION ROAD, Sulthan Bathery
673592 Wayanad India
support@coohom.com
Cancellation of Coohom contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Coohom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Coohom
XXIV, CHUNGAM, POLICE STATION ROAD, Sulthan Bathery
673592 Wayanad , India
support@coohom.com
REF/2025GRHS4

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Cancellation Coohom: Easy Method

What is Coohom

Overview

Coohom is a subscription-based SaaS platform for interior design and 3D visualization. It lets users create floor plans, customize interiors, and generate photorealistic renders and walkthroughs.

Who uses it

Designers, architects, and hobbyists use Coohom for rapid renderings, AI templates, and cloud-based modeling. The service is sold as recurring paid plans with differing feature sets.

How to cancel Coohom

Cancel on the Web (recommended)

  • Login to your Coohom account on the website.
  • Click the Profile icon → My Subscription → Billing Info → Cancel Subscription.
  • Complete the cancellation flow. You must cancel before the next billing date to prevent renewal.

If you subscribed via App Store / Google Play

  • Coohom’s app is being phased out and there is no clear in-app cancellation guidance.
  • If you cannot cancel via the app store, use the web cancellation steps or contact Coohom support for assistance.
  • Independent guides note app-store cancellations may not work; contact support if web cancellation is not possible. Guide

What happens when you cancel

Access after cancellation

After cancelling, access to paid features continues until the end of the current billing cycle. You will not lose immediate access unless otherwise stated by Coohom.

Billing and renewal

Cancellation must be completed before the next billing date to avoid automatic renewal. If you cancel before renewal, your subscription will not renew but remains active until the cycle ends.

Will I get a refund?

Standard refund policy

Coohom publishes a strict no-refund policy for all paid memberships, including auto-renewals and one-time plans. Payments are generally non-refundable.

Exceptions and dispute options

  • Refunds are only possible at Coohom’s sole discretion for proven “major failure” cases; such exceptions are rare.
  • If you believe you are entitled to a refund, contact Coohom support and keep payment records. Independent resources report limited successful refunds. More on refunds

Coohom plans and pricing

Pricing overview

The following INR pricing summary is based on available third‑party information for India. Official on-site pricing may be shown in USD.

Notes on accuracy

Prices below were listed in verified third‑party sources for India; confirm on purchase or by contacting Coohom sales.

Plan Price (INR) Period Key features
Basic ₹0 Per Month Normal image (front & top), 480P/720P, 360° Walkthrough, Personal Library, 3D Upload, Floor Planner
Pro ₹2,000 Per Month All Basic + faster rendering, remove covers, custom watermark, 1080P, 720° VR, premium models, BOM download
Elite ₹4,800 Per Month All Pro + downloadable construction drawings, project limits, share to edit/duplicate

Your consumer rights in India

Statutory framework

Indian consumers are protected under laws such as the Consumer Protection Act and related e‑commerce rules that cover digital goods and services.

Practical implications

  • Coohom’s published “no‑refund” stance does not automatically negate statutory consumer rights in India.
  • If you believe your rights were breached, you can raise a dispute with your payment provider or pursue a complaint under Indian consumer law.

Customer experiences

Positive feedback

Users praise fast rendering, easy templates, strong visuals, and flexible customization for interior/exterior design projects.

Negative feedback

Common complaints include unexpected charges after cancellation attempts, limited refunds, and slow or unresponsive customer support. See community reviews for details. Trustpilot

Documentation checklist

What to collect before cancelling

  • Account email and username used to subscribe.
  • Subscription ID or billing invoice for the current period.
  • Payment receipts, bank or card statements showing charges.

What to keep after cancelling

  • Confirmation of cancellation (screenshot or email).
  • Any support correspondence and dispute IDs if you contacted support.

Common mistakes

Waiting until renewal day

Cancelling on or after the renewal date can result in an unwanted charge. Always cancel before the next billing date to prevent renewal.

Assuming in-app cancellation works

Many users assume App Store / Google Play cancellation will work; Coohom’s app is being phased out and in-app cancellation may not stop billing. Use the web flow or contact support.

Comparative recap

Quick comparison headings

The table below summarizes plan price, core features, and the cancellation/refund stance for quick reference.

Use this to choose

Plan Price (INR) Core feature highlight Cancellation & Refund
Basic ₹0 Entry-level renders, floor planner Cancel via website; no refund for paid upgrades
Pro ₹2,000 Faster renders, 1080P, BOM download Cancel via website before renewal; refunds rare
Elite ₹4,800 Construction drawings, share/edit projects Cancel via website; discretionary refunds only for major failures

After cancelling

Follow-up actions

  • Save your cancellation confirmation and any ticket numbers.
  • Monitor your bank/card for unexpected charges and keep evidence if a dispute is needed.

Where to get help

If you need guidance or want to read others’ experiences, see community guides and reviews: Cancellation guide and user reviews.

Address

Registered address (India)

XXIV, CHUNGAM, POLICE STATION ROAD, Sulthan Bathery, Wayanad, Kerala 673592, India

Notes

This address is listed in available records but may belong to a local entity and not necessarily to the global Coohom SaaS operator. For account issues, use the Coohom web support channels.

FAQ

To cancel your Coohom subscription online, log in to your account, click on the Profile icon, navigate to My Subscription, then Billing Info, and select Cancel Subscription. Ensure you complete this process before your next billing date to avoid renewal.

If you subscribed via the App Store or Google Play, you may not find clear cancellation guidance in the app. It's recommended to follow the web cancellation steps or contact Coohom support for assistance. Keep proof of your cancellation.

After canceling your Coohom subscription, you will retain access to paid features until the end of your current billing cycle. You will not lose access immediately unless stated otherwise.

Coohom has a strict no-refund policy for all paid memberships, including auto-renewals. Refunds are only possible at Coohom's discretion for proven major failures, which are rare.

Coohom offers three plans: Basic (₹0/month), Pro (₹2,000/month), and Elite (₹4,800/month). Each plan has specific features and cancellation policies; for example, the Basic plan can be canceled via the website with no refunds for paid upgrades.