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I hereby notify you of my decision to terminate the contract relating to the Crafto service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Crafto: Easy Method
What is Crafto
Overview
Crafto is a subscription-based SaaS app aimed at creative professionals for project management, collaboration and design workflows.
It operates on recurring subscriptions and integrates with platform billing systems such as the Apple App Store and UPI AutoPay in India.
Primary features
Features focus on task organisation, collaboration tools and design resources to streamline creative workflows.
Access and billing are managed via the app and the payment method used at signup (App Store or UPI AutoPay).
How to cancel Crafto
Cancel on iOS (App Store)
- Open the iPhone Settings → tap your name → Subscriptions → find Crafto → Cancel Subscription.
- Cancel at least 24 hours before the period end to prevent the next auto‑renewal; payments already taken are non‑refundable.
- For more details see the Crafto pricing page: Crafto pricing & billing.
Cancel with UPI AutoPay or Crafto account
- If you pay via UPI AutoPay in India, open your UPI app (BHIM UPI, Google Pay, PhonePe, etc.) and disable AutoPay for Crafto to stop future renewals.
- You can also check Crafto’s account or subscription settings inside the app or on the website and disable auto‑renewal where available.
- After disabling AutoPay, subscription benefits typically remain active until the current billing period ends.
What happens when you cancel
Access and renewal
Cancellation stops future automatic renewals but does not usually remove access immediately.
You generally retain paid subscription benefits until the end of your current billing period.
Data and account
Your account and data typically remain available after cancellation unless you or Crafto delete the account.
Export any important projects or files before deleting the account to avoid data loss.
Will I get a refund?
Crafto policy
Crafto’s stated policy is a strict no‑refund regime: payments made before cancellation are not refundable.
The pricing documentation does not mention a 14‑day cooling‑off or automatic refund right for India.
Exceptions and disputes
- If a charge appears incorrect or the service was not delivered as promised, first raise the issue with Crafto support or the app store (for iOS charges).
- If the issue is unresolved, you may escalate under Indian consumer protections (see next section) or with your payment provider/bank for disputed charges.
Crafto plans and pricing
How pricing is presented
Public pricing details on Crafto’s site are limited; specific rates and plans may vary by region and platform.
If exact plan prices are not visible in the app or on the site, contact Crafto through the app or provided support channels to request current pricing.
Pricing table
| Plan | Period | Price (INR) |
|---|---|---|
| Contact for pricing | monthly / annual | Contact for pricing |
Your consumer rights in India
Legal protections
Indian consumer law (e.g. Consumer Protection Act 2019) protects buyers against unfair trade practices and failures in digital delivery.
Where a digital service fails to deliver as promised, consumers often have grounds to seek cancellation and remedies, including complaints to consumer forums.
How to escalate
- Raise the issue with Crafto support or the app platform first and keep records of all communications.
- If unresolved, you can file a grievance with a consumer forum or approach your bank/payment provider for charge disputes.
- Crafto’s grievance process states acknowledgements within 24 hours and resolution target within 15 working days (check their support channels for details).
Customer experiences
Positive feedback
- Some users report the app is helpful, easy to use and worth purchasing for creative workflows.
- App Store reviewers note appreciation for creative features and responsive customer care in some cases. See examples: AppShunter reviews.
Negative feedback
- Many reviews report billing problems such as being charged after attempting to cancel and difficulty cancelling.
- Users also report aggressive paywalls, limited free content, and mixed support outcomes. See user reports: Grand‑Screen reviews.
Documentation checklist
What to gather
- Subscription receipt or transaction ID from App Store or UPI payment confirmation.
- Screenshot of subscription status, cancellation attempt, or AutoPay settings showing disablement.
- Account email, username, and date/time of cancellation attempt.
How to record cancellations
- Save confirmation screens or emails from Apple, your UPI app and from Crafto (if available).
- Note the billing period end date so you know when access will stop and when to check for unexpected charges.
Common mistakes
Timing errors
Waiting until the last hour to cancel on the App Store can fail because some platforms require cancellation at least 24 hours before renewal.
Example: canceling less than 24 hours before the period ends may still allow the system to process a renewal.
Assuming immediate refund or access removal
Many users assume cancelling will immediately stop access or trigger a refund; with Crafto, access usually continues to period end and refunds are not provided.
Example: turning off AutoPay does not reverse charges already processed; you must plan cancellations ahead of the billing cycle.
Comparative recap
Quick comparison
| Method | Period | Stops auto‑renewal? | Refunds? |
|---|---|---|---|
| Apple App Store cancellation | N/A | Yes (if cancelled before the next billing cut‑off) | No (Crafto states payments already taken are non‑refundable) |
| UPI AutoPay disable | Billing period | Yes (prevents future charges) | No (payments already made are not refundable) |
| Crafto account settings | N/A | Yes (if option exists in account) | No (Crafto policy is no refunds for prepaid periods) |
Takeaway
For all methods, cancellation typically prevents future charges but does not guarantee refunds for charges already processed.
Always cancel early and keep proof of the cancellation action.
After cancelling
Useful links
- Crafto pricing & billing information: https://www.craftoapp.com/en/pricing-info/
- User reviews and reports: Grand‑Screen reviews | AppShunter reviews
Next steps
Confirm cancellation via the platform that billed you (Apple or your UPI app) and save confirmation screenshots or emails.
If you see unexpected charges after cancelling, contact your bank and the billing platform and escalate through consumer complaint channels as needed.
Address
Registered office
No 215, 3rd Floor, 32/5, Hosur Road, Roopena Agrahara, Begur Hobli, Bengaluru, Karnataka 560068, India
This is the registered office address associated with Crafto’s grievance and corporate contact information.
How to use this address
Use the address when filing formal grievances or legal notices if required by your escalation process.
For most cancellation and billing issues, raise the matter via the app, platform (App Store) or your payment provider first and keep this address for formal correspondence if needed.