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I hereby notify you of my decision to terminate the contract relating to the Creativiu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Creativiu: Easy Method
What is CreativiU
Overview
CreativiU is a subscription-based SaaS platform for managing creative projects, collaboration, and asset organization. It offers tools to automate workflows, share assets, and coordinate design tasks.
The service operates on membership plans with access to courses, materials, and support depending on the plan selected.
Who it's for
CreativiU is aimed at teams, freelancers, and businesses needing ongoing creative support and training. Plans include access to courses, Q&A groups, and unlimited materials for members.
Physical product purchases (shopped items) may also be available and are handled under a separate refund policy.
How to cancel CreativiU
Cancel via the website (direct subscription)
- Submit a written cancellation request using CreativiU's contact form before the end of your current subscription period for membership plans.
- Services may be canceled any time on thirty (30) days written notice where applicable (see Terms of Service).
- Reference: CreativiU Terms of Service.
Cancel via app stores
- If you subscribed through the Apple App Store, follow Apple's subscription cancellation flow; CreativiU site provides no specific App Store cancellation instructions.
- If you subscribed through Google Play, follow Google Play's subscription cancellation flow; CreativiU's site does not list Google Play guidance.
- App-store cancellations and refunds are typically governed by the respective store's policies (Apple/Google).
What happens when you cancel
Access and renewal
After cancellation, your access typically continues until the end of the paid billing period unless the subscription was canceled immediately by the payment provider.
Automatic renewals will stop once cancellation is confirmed for the relevant channel (web, App Store, Google Play).
Data and content
Your account data, course progress, and uploaded assets may remain on CreativiU according to their data retention rules in the Terms of Service.
If you need copies of work or exports, download them before cancellation or within the access period remaining.
Will I get a refund?
General refund rules
- Refunds are governed by CreativiU's Refund & Return Policy, not by an automatic statutory cooling-off period stated on the site.
- Membership fees: CreativiU may provide a full refund for the last payment if requested within 30 days of payment; payments older than 30 days are not eligible.
- Gift card credits purchased from CreativiU are refundable within 30 days of payment.
Physical goods and shipping
- Shopped items (physical goods): Refunds allowed if faulty or not as advertised when returned within 30 days of receipt; CreativiU may provide a prepaid shipping label.
- Shipping & handling fees for product trials are non-refundable once an order is marked "Completed", except if the product is not received after 90 days, where S&H may be refundable.
- Reference: CreativiU Refund & Return Policy.
CreativiU plans and pricing
Plans overview
Below are the publicly available plan names and approximate India prices based on exchange rates.
Actual charges may vary by payment processor exchange rate and fees.
| Plan | Price | Period | Features |
|---|---|---|---|
| CreativiU Elite Monthly | ≈ ₹660 | Monthly | Full access after free-trial; all courses, Q&A groups, unlimited materials |
| CreativiU Elite Annual | ≈ ₹6,557 | Annual | Full access to CreativiU Elite for one year at a discounted rate |
Pricing notes
Prices are approximate using a recent USD→INR exchange; your bank or processor may show a different rate and additional taxes or fees.
Contact CreativiU through their site for exact billing details and regional pricing.
Your consumer rights in India
Statutory rights vs. site policy
CreativiU's policies on the site do not reference a statutory 14-day cooling-off period. Refunds and cancellations are governed by their voluntary policies.
Consumers in India may have statutory protections under the Consumer Protection Act and e-commerce rules; these are not referenced on CreativiU's site.
Practical steps for Indian consumers
- Retain payment receipts, order IDs, and correspondence with CreativiU when seeking refunds or disputes.
- If you believe statutory consumer rights apply, you may seek advice from a consumer protection authority or legal counsel in India.
Customer experiences
Positive feedback
Some reviewers praise CreativiU for high-quality design work, fast delivery, and professional communication on project deliverables.
Positive reports on Trustpilot highlight quick turnaround and work that exceeded expectations.
Critical feedback
Negative reviews include complaints about unsolicited marketing, perceived overcharging, non-delivery of promised work, and refund refusal.
Some customers reported disappointing deliverables or resistance to revisions; others reported difficulty obtaining refunds for incomplete work.
Reference reviews: Trustpilot - CreativiU.
Documentation checklist
Before you cancel (documents to collect)
- Subscription/order confirmation and payment receipts.
- Account username/email and subscription ID.
- Copies of correspondence with CreativiU support (dates and content).
If you request a refund
- Proof of defect or non-delivery for physical items (photos, tracking info).
- Request date for membership refund and evidence it was within 30 days if applicable.
- Any return shipping tracking number if a return was required.
Common mistakes
Assuming store cancellations follow the same steps
Example: Cancelling on the CreativiU website does not cancel an App Store or Google Play subscription. Each platform requires its own cancellation flow.
Always check where you originally subscribed before assuming cancellation completed across all channels.
Missing deadlines and documentation
Example: Requesting a membership refund after 30 days may be refused under CreativiU's policy. Keep dates and receipts to support any refund claim.
Not returning a promotional free item in its original, unused packaging when required can void a refund for that transaction.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund responsibility across channels based on CreativiU's published information.
| Item | Web (Direct) | App Store | Google Play |
|---|---|---|---|
| How to cancel | Submit written cancellation via contact form; 30 days notice for services where stated. (Terms) | Cancel via Apple subscription settings (managed by Apple). | Cancel via Google Play subscriptions (managed by Google). |
| Refunds | Governed by CreativiU Refund & Return Policy; membership refunds may be available within 30 days. (Refund Policy) | Refunds handled per Apple's policies. | Refunds handled per Google Play policies. |
| Notes | Site policies are the primary published source; retain documentation when requesting refunds. | Contact Apple for billing disputes or refunds from App Store purchases. | Contact Google Play for billing disputes or refunds from Play Store purchases. |
After cancelling
Immediate steps
Download or export any course progress, files, or assets you need while you still have access. Confirm cancellation with a saved copy of the confirmation message or email.
Check your bank or payment statements for any final charges and retain them for dispute purposes.
Contact and escalation
- Use CreativiU's contact methods listed in the Terms of Service to follow up on cancellations or refunds: Terms of Service.
- Refer to the Refund & Return Policy for details on membership refunds and physical item returns: Refund & Return Policy.
Address
Company location
Registered address for CreativiU (listed in available sources):
3029 NE 187th St, Miami, FL 33180, United States
Additional contact notes
CreativiU is also referenced under Second Helix LLC in public listings. For formal disputes, keep written records of all communications and dates.
Use the official site links above for policy details and to submit written cancellation requests: Terms of Service and Refund & Return Policy.