Cancellation Crunchbase: Easy Method

What is Crunchbase

Overview

Crunchbase is a subscription-based platform that provides company, funding, and investor data for research and prospecting.

Users access company profiles, funding rounds, investor information, and related market signals through tiered plans and paid subscriptions.

Primary uses

Common uses include lead generation, competitor research, VC / M&A prospecting, and market trend analysis.

Access levels and features depend on the subscription plan and any add-on packages purchased.

How to cancel Crunchbase

Cancel via web (recommended)

• Log in to your Crunchbase account.
• Go to Account → Account Settings → Subscriptions & Billing.
• Click "Cancel Seats" and follow the on-screen prompts to confirm cancellation.
• Cancellation takes effect at the end of the current billing period; Crunchbase does not provide prorated refunds for partial periods.

Cancel via app stores and special notes

• Crunchbase’s official cancellation flow is managed via the web account interface; mobile app cancellation routes are not the primary flow.
• If you subscribed through an app store, check the store’s subscription settings - but Crunchbase’s web account controls are authoritative for account status.
• Keep a screenshot or confirmation of your cancellation for records.

What happens when you cancel

Access and renewal

When you cancel without selecting a different subscription, future renewals are stopped but your access continues until the period end.

Your account remains active with current features until the subscription term expires; you will not be charged again after that term.

Data and exports

Account data and previously exported data may remain available according to Crunchbase retention policies and your account type.

Note that refunds may be restricted if data exports occurred during the refund window (see refund rules below).

Will I get a refund?

Standard refund window

Crunchbase may grant refunds only within 7 days following payment. Refund requests must be submitted to [email protected] within that window.

After the 7-day window, Crunchbase’s published terms state that no refunds or credits are provided for subscriptions.

Exceptions and conditions

• If a contacts package was purchased, refunds are pro-rated for unused contacts when eligible.
• No refund is permitted if any data was exported during the eligible refund period.
• Free trials typically last 7 days; if not cancelled before the trial ends, they convert to paid subscriptions automatically.

Crunchbase plans and pricing

Reported pricing (third-party / user-reported)

Crunchbase does not publish official INR pricing on its own public pages. The table below lists third-party and user-reported INR figures observed online.

Prices shown are varied reports and may not reflect official or current Crunchbase billing; contact Crunchbase for official pricing.

Pricing notes

No official INR pricing is available on Crunchbase’s own platforms; reported INR amounts come from third-party sites and user reports.

If you need authoritative pricing for India, contact Crunchbase support or check your account subscription popup at time of purchase.

Your consumer rights in India

Company refund policy vs. local law

Crunchbase’s published policy provides a 7-day refund window subject to conditions; this is the company’s stated practice for refunds.

After the 7-day company window, Crunchbase’s terms state that subscriptions are non-refundable and no credits are offered.

Practical steps to protect your rights

• Keep purchase receipts, invoices, and screenshots of trial start/cancellation dates.
• Submit refund requests to [email protected] within 7 days if eligible and include supporting evidence.
• If you believe a consumer law in India applies, retain documentation and consider contacting a local consumer protection authority or legal advisor.

Customer experiences

Positive reports

Some reviewers praise fast refunds in isolated cases and strong value for prospecting, citing extensive funding and investor data.

Independent review sites highlight Crunchbase’s usefulness for sourcing leads and researching VCs and M&A opportunities.

Negative reports

Common complaints include unexpected charges after trials, confusing cancellation flows, and unclear billing communication.

Other criticisms include limited customer support responsiveness and occasional concerns about data accuracy or export limits.

For user reviews see: Trustpilot and Capterra.

Documentation checklist

What to prepare before contacting support

• Account email and account ID (if available).
• Purchase date, invoice or receipt, and payment method details.
• Screenshots of subscription settings and cancellation confirmation screens.

Additional evidence for refund requests

• Record of exported data (if any) - note that exports may void refund eligibility.
• All correspondence with Crunchbase support and copies of refund requests sent to [email protected].

Common mistakes

Assuming immediate refunds

Many users assume cancelling triggers an immediate refund; Crunchbase generally cancels future renewals but does not prorate or refund unused days except under the 7-day policy.

Missing the trial cancellation window

Free trials commonly auto-convert after 7 days; failing to cancel before trial end results in a paid subscription that is outside the refund window.

Not saving confirmation

Failing to save cancellation confirmation or screenshots makes it harder to dispute charges; always retain proof of cancellation and any support replies.

Comparative recap

Quick comparison

Key takeaway

Cancel via the web interface and submit any refund requests immediately to [email protected] if you are within the 7-day window.

Retain documentation and confirm cancellation to avoid unexpected renewals.

After cancelling

Confirm cancellation and billing

Check your account’s Subscriptions & Billing page for cancellation confirmation and a final billing statement.

If charged incorrectly after cancellation, gather proof and contact Crunchbase billing immediately.

Useful official links

• How do I cancel my subscription? (Crunchbase Help)
• What is the cancellation policy? (Crunchbase Help)
• Crunchbase Terms of Service

Address

Corporate address

Crunchbase, 564 Market Street Ste 500, San Francisco, CA 94104, United States.

Notes on contact

For billing or refund inquiries, use [email protected] and include purchase details and supporting documents.