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Cancel DEPOSITPHOTOS
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Depositphotos service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Depositphotos: Easy Method
What is Depositphotos
Service overview
Depositphotos is a stock media service that provides access to a large library of images, vectors and videos under paid plans or one‑time purchases. Users can download licensed assets for personal and commercial projects depending on the licence.
How users normally subscribe
Subscriptions are offered on the Depositphotos website or via mobile app stores. Web subscriptions and packs are managed on the Depositphotos site; in‑app subscriptions are handled by Apple or Google.
How to cancel Depositphotos
Cancel on the Web
- Log into your Depositphotos account on the website.
- Go to Plans → Packs and switch On/Off, or go to Plans → Active Plans → Subscription → Settings → On/Off to turn off auto‑renewal.
- Confirm the change; you retain access until the paid period ends.
Cancel via App Store or Google Play
- If you subscribed through iOS App Store or Google Play, open the respective store app and cancel from your subscriptions/settings.
- Depositphotos cannot cancel in‑app subscriptions on your behalf; use Apple or Google account settings to stop renewals.
What happens when you cancel
Access after cancellation
When you switch off auto‑renewal you keep access to your plan until the current paid period expires. Downloads and credits remain available for that period.
Account and data
Your account information, download history and unused credits remain in your account according to Depositphotos policies. Cancellation does not automatically delete your account or data.
Will I get a refund?
Refunds for Packs (Web)
Packs purchased on the web are refundable within 30 days of renewal only if no files have been downloaded. If any downloads occurred, no refund is available.
Refunds for Subscriptions and Free Trial
Subscription refunds on the web are available within 30 days of purchase or renewal only if no files have been downloaded; after 30 days or after any download, refunds are not possible.
Free trials (where available) last 7 days; cancel within 7 days to avoid charges. If charged after a forgotten trial, a 30‑day web refund window may apply provided no downloads occurred.
App Store / Google Play refunds
Refunds for in‑app subscriptions are governed by Apple’s and Google’s refund policies. Depositphotos cannot issue refunds for purchases processed through the App Store or Google Play.
Depositphotos plans and pricing
Pricing table (India / iOS App Store listings)
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Monthly Flexible Plan (10 files) | ₹919 | Monthly | 10 file downloads per month |
| Monthly Flexible Plan (30 files) | ₹2,649 | Monthly | 30 file downloads per month |
| Yearly Flexible Plan (120 files) | ₹8,900 | Annual | 120 file downloads per year |
| Yearly Flexible Plan (120 files) - variant | ₹9,900 | Annual | 120 file downloads per year |
| Yearly Flexible Plan (360 files) | ₹27,900 | Annual | 360 file downloads per year |
| Single photo (S size) | ₹299 | One‑time | Single S‑size image |
| Single photo (M size) | ₹599 | One‑time | Single M‑size image |
| Single photo (L size) | ₹999 | One‑time | Single L‑size image |
| Single photo (XL size) | ₹1,499 | One‑time | Single XL‑size image |
| 10 Additional downloads | ₹999 | One‑time | 10 extra downloads |
| 25 Additional downloads | ₹2,499 | One‑time | 25 extra downloads |
Notes on pricing
These prices reflect Depositphotos iOS app listings in India. Web pricing is commonly shown in USD and may differ from app store figures.
There is a noted discrepancy for one yearly plan (₹8,900 vs ₹9,900); confirm final price in the App Store before purchasing.
Your consumer rights in India
Legal framework
Under the Consumer Protection Act, 2019 and the Consumer Protection (E‑Commerce) Rules, 2020, e‑commerce platforms must display clear return and refund policies. These policies are legally binding on the platform.
What you can do if terms are not honoured
- If Depositphotos fails to follow its stated refund policy (for example, denying a valid 30‑day refund on the web), this may be an unfair trade practice under Indian law.
- You may escalate to Depositphotos support and, if unresolved, file a complaint with consumer protection authorities or consumer forums in India.
Customer experiences
Positive highlights
- Users praise the large, high‑quality image and video library and the variety of assets available.
- Many users find the pricing and package deals reasonable and the website search and AI tools user‑friendly.
Common complaints
- Some users report navigation difficulties and confusion over purchases or minimum package requirements.
- There are occasional reports of errors downloading remaining credits and surprise charges or unclear order steps.
Documentation checklist
What to have ready before you contact support
- Account email and username associated with Depositphotos.
- Order ID, invoice or receipt showing the purchase date and amount.
- Evidence of downloads (if any) such as download history or timestamps.
Additional documentation for App Store / Google Play purchases
- Apple or Google purchase receipt (from App Store / Google Play emails or account purchase history).
- Subscription ID or transaction ID from the store if available.
Common mistakes
Cancelling in the wrong place
A frequent mistake is attempting to cancel an in‑app subscription through the Depositphotos website. If your subscription was bought through Apple or Google, you must cancel via that store.
Assuming cancellation equals refund
Another common error is thinking that switching off auto‑renewal triggers a refund. Cancellation prevents future charges but does not automatically refund past renewals; refunds follow the specific conditions described above.
Comparative recap
Quick comparison headings
| Aspect | Web (Depositphotos) | App Store / Google Play |
|---|---|---|
| How to cancel | Log into website → Plans → switch Off (Packs or Active Plans → Settings). | Cancel from Apple or Google subscription settings in the device store. |
| Refund policy | 30‑day refund if no downloads (subscriptions/packs); 7‑day trial cancellation to avoid charge. | Refunds handled by Apple/Google; Depositphotos cannot issue refunds for store purchases. |
| Who to contact for issues | Depositphotos support for web purchases and account problems. | Apple or Google support for billing and refund requests for in‑app purchases. |
Takeaway
If purchased on the web, manage cancellations and refunds with Depositphotos directly under the 30‑day/no‑download rule.
If purchased via a mobile store, use that store for cancellations and refund requests and keep the store receipts handy.
After cancelling
Immediate next steps
- Confirm cancellation in your account settings and keep a screenshot or confirmation email for your records.
- Check your remaining access and download credits; use them before the paid period ends if needed.
If you need further help
Contact Depositphotos support via the website support channels for web purchases and account issues. For App Store or Google Play subscriptions, contact Apple or Google support with your purchase receipt.
Address
Company address
115 West 30th Street, Suite 1110B, New York, NY 10001, United States
Notes on local support
Depositphotos operates internationally from the address above; for India‑specific legal or consumer actions, use local consumer protection channels as required.