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Doist

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Doist | Postclic
Doist
2100 Geng Road Suite 210, Palo Alto
CA United States
support@doist.com
Cancellation of Doist contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Doist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Doist
2100 Geng Road Suite 210, Palo Alto
CA , United States
support@doist.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Doist. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Doist: Easy Method

What is Doist

Overview

Doist is the company behind Todoist (task management) and Twist (team communication). It offers cloud subscription plans for individuals and teams to manage tasks, projects and workflows.

Where it is used

Doist products are available on the web, desktop apps, and mobile apps through the Apple App Store and Google Play Store.

How to cancel Doist

Cancel via Doist website (web)

  • Log into your account at doist.com/web.
  • Open Account → Billing → Active subscriptions.
  • Click "Cancel Subscription" and confirm the cancellation.
  • Note: cancellation takes effect at the end of your current billing cycle.
  • Reference guide: How to cancel Doist.

Cancel via mobile stores (iOS / Android)

  • If you subscribed through Apple App Store (iOS): open Settings → tap your Apple ID → Subscriptions → locate Todoist → tap Cancel Subscription.
  • If you subscribed through Google Play (Android): open Play Store → tap your profile avatar → Payments & subscriptions → Subscriptions → select Todoist → Cancel Subscription.
  • Subscriptions purchased through an app store must be cancelled through that store’s subscription settings.

What happens when you cancel

Access and renewal

After cancellation your paid features remain active until the end of the current billing period.

Auto-renewal stops and you will not be charged at the next renewal date.

Data and account

Your account and data remain available under the plan limits after the paid period ends.

If your plan downgrades, features beyond the free tier may become read-only or inaccessible until you resubscribe.

Will I get a refund?

General refund policy

Monthly Pro subscriptions (web or Business) are generally non-refundable on cancellation unless required by applicable law.

Yearly Pro subscriptions canceled via the web within 30 days of purchase or renewal are eligible for a full refund when requested with receipt or order ID.

Platform-specific refunds and exceptions

  • Yearly Pro purchased via Google Play: cancel in the store, then contact Doist support to request a refund.
  • Yearly Pro purchased via the App Store: refunds must be requested directly from Apple; Doist cannot process Apple in-app refunds.
  • Business yearly subscriptions follow a similar 30-day refund window; cancel the Business team first, then contact support for refund requests.

Doist plans and pricing

Pricing summary

The following rows summarise known pricing entries and notes about anomalies.

Notes on accuracy

Some App Store entries appear to show implausible values (likely typos). The official localized pricing listed for India is included below.

Plan Price (INR) Period Notes
Pro (Apple App Store - in-app) ₹220.00 monthly App Store listing value for monthly in-app purchase.
Pro (Apple App Store - in-app) ₹2.10 annual Appears to be a typo or formatting error on the store page; implausibly low.
Pro (localized official) ₹330 monthly Localized Doist pricing (official update).
Pro (localized official) ₹3,165 annual Localized Doist annual pricing (official update).

Your consumer rights in India

Cooling-off and refunds

Indian consumer protection may provide a 30-day cooling-off or refund right for certain digital services.

Doist’s 30-day refund window for yearly subscriptions aligns with common consumer protections in India.

Platform purchases and disputes

  • Purchases via Apple App Store or Google Play are governed by those platforms’ refund and dispute processes.
  • If terms were not adequately disclosed or are unfair, consumers in India can raise complaints under consumer protection laws.

Customer experiences

Positive signals

Independent review sites show generally positive satisfaction metrics for Todoist users and the Doist domain.

For example, a review aggregator lists high scores indicating user satisfaction.

Negative signals and regional concerns

Indian users have raised concerns about a regional price increase in online discussions, citing affordability issues.

General caution is advised when interpreting some review platforms due to reported fake or removed reviews on unrelated services.

Documentation checklist

What to gather before requesting refund

  • Order receipt or transaction ID for the purchase or renewal.
  • Email address used on the Doist/Todoist account.
  • Payment method details and billing dates (if available).

Store purchases

  • If purchased via Apple, keep the Apple receipt and use Apple’s refund process for in-app purchases.
  • If purchased via Google Play, save the Play Store order confirmation and then contact Doist support for refunds if eligible.

Common mistakes

Missing the correct cancellation place

Example: cancelling in the Doist web account when the subscription was purchased via Apple or Google will not stop the app-store renewal.

Always cancel in the same place where you purchased the subscription.

Assuming immediate refunds

Example: expecting an instant refund when monthly subscriptions are typically non-refundable. Refunds for eligible yearly plans may take several business days.

For Apple purchases, Doist cannot issue refunds - you must request them through Apple.

Comparative recap

Quick comparison

The table below compares cancellation and refund mechanics for Doist web, App Store, and Google Play purchases.

How to choose

Use the table to identify where you must act based on where you subscribed, and which refund path applies.

Item Doist (web) App Store (iOS) Google Play (Android) Period
Where to cancel Account → Billing → Active subscriptions → Cancel Apple ID Subscriptions in iOS Settings Play Store → Subscriptions N/A
Refund path Doist support for eligible yearly refunds within 30 days Request directly from Apple (Doist cannot process) Cancel in Play Store, then request refund via Doist support N/A
When it stops charging End of current billing cycle End of current billing cycle (managed by Apple) End of current billing cycle (managed by Google) N/A

After cancelling

Next steps

Keep your cancellation confirmation and any order receipts until the billing period ends and any refund request completes.

If you need support, contact Doist support from your account or support channel in your region.

Further reading and verification

Address

Doist principal address

2100 Geng Road Suite 210, Palo Alto, CA 94303, United States.

Notes about corporate listings

Doist may have additional corporate or mailing addresses listed by vendors or third parties; use the address above for general correspondence unless instructed otherwise by official Doist channels.

Similar cancellation services

FAQ

To cancel your Doist subscription via the website, log into your account at doist.com/web, navigate to Account → Billing → Active subscriptions, click 'Cancel Subscription', and confirm the cancellation. Remember to keep proof of your cancellation.

To cancel your Doist subscription purchased through the Apple App Store, open Settings, tap your Apple ID, go to Subscriptions, locate Todoist, and tap 'Cancel Subscription'. Ensure you retain confirmation of your cancellation.

After you cancel your Doist subscription, your paid features will remain active until the end of your current billing cycle, and auto-renewal will stop. Keep a record of your cancellation for reference.

Yes, if you cancel your yearly Doist subscription via the web within 30 days of purchase or renewal, you are eligible for a full refund when you provide your receipt or order ID. Make sure to document your cancellation request.

To request a refund for your Doist subscription purchased via Google Play, first cancel your subscription in the Play Store, then contact Doist support to request a refund. Keep proof of both actions for your records.