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I hereby notify you of my decision to terminate the contract relating to the Dreamface service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dreamface: Easy Method
What is Dreamface
Overview
Dreamface is an AI-driven app and service for creating animated photos, personalised marketing creatives, and automated customer engagement. It offers mobile subscriptions through app stores and direct subscriptions via its website.
Who uses it
Users include individuals who animate photos and businesses that need AI-generated content for campaigns. Subscription tiers range from weekly plans to lifetime and credits packs for occasional use.
How to cancel Dreamface
Cancel on App Store (iOS)
- Open Settings → tap your name → Subscriptions. Alternatively: App Store → Apple ID → View Apple ID → Subscriptions.
- Find DreamFace in the list, tap it, then tap Cancel Subscription and confirm.
- Note: Apple manages the billing. Dreamface cannot cancel App Store subscriptions for you.
Cancel on Google Play (Android)
- Open the DreamFace app and check its settings for a subscription option; or open Google Play Store → Profile → Payments & subscriptions → Subscriptions.
- Select DreamFace → Cancel subscription and confirm any prompts.
- Note: Google Play manages billing. Access continues until the billing period ends.
Cancel via Web / Direct purchase
- Email dreamface@newportai.com requesting cancellation, providing your account email and order details.
- Or send a registered mail (raccomandata A/R) to NEW PORT LLC, 1100 Industrial Rd, Unit 9, San Carlos, CA 94070, USA to request cancellation.
- Note: Direct cancellations take effect at the end of the current billing period for website-managed subscriptions.
What happens when you cancel
Access after cancellation
After cancelling a subscription through an app store or the website, access typically continues until the end of the paid billing period.
No immediate pro-rata refunds are automatic unless granted under the refund policy or by the store.
Renewals, billing and data
Automatic renewals stop after cancellation, so you will not be billed for the next cycle. Keep proof of cancellation (screenshots or confirmation emails) in case of disputes.
Your account data and created content usually remain accessible unless you request deletion; check Dreamface terms for data retention specifics.
Will I get a refund?
Direct purchases (website)
Full refunds for direct purchases are available only within two (2) calendar days of the initial purchase. After that window prices are final and non-refundable.
- If you cancel within 2 days, request refund by emailing dreamface@newportai.com and include order details.
Free trials and store purchases
Free trials must be cancelled at least 24 hours before expiry to avoid charges. If charged while you intended to cancel, you may request a refund only if cancellation occurred within 2 days after purchase.
- App Store and Google Play purchases: refunds are handled by Apple or Google. Dreamface cannot process these refunds directly.
- Use Apple’s or Google’s refund request processes to seek a refund for store-managed charges.
Dreamface plans and pricing
Available plans
Pricing below reflects in-app purchases listed for Dream Face: Photo Animator AI in India (early 2026 data). Verify in your app store before purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Pro | ₹249 | Weekly | Access to Pro features on a weekly recurring plan |
| Years Pro | ₹1,499 | Yearly | Access to Pro features on an annual basis |
| Family Weekly Pro | ₹499 | Weekly | Weekly Pro plan for family sharing |
| Premium Weekly Pro | ₹1,999 | Weekly | Weekly plan with Premium features |
| Premium Years Pro | ₹11,900 | Yearly | Annual subscription with Premium features |
| Lifetime Pro | ₹3,499 | One-time | Lifetime access to Pro features |
| 30 credits | ₹499 | One-time | Credit pack for feature usage |
| 300 credits | ₹2,999 | One-time | Larger credit pack for extensive usage |
| 600 credits | ₹4,999 | One-time | Largest credit pack |
Pricing notes
App store prices may include local taxes and can change; always confirm the final price at checkout in the App Store or Google Play.
Promotional offers and regional variations may affect pricing and availability of specific plans.
Your consumer rights in India
Cooling-off and refund windows
Indian consumers commonly have short cooling-off or “free-look” expectations for digital subscriptions. Dreamface provides a 2-day refund window for direct purchases, which aligns with common practice.
Escalation and remedies
- If you face unauthorised charges or cancellation problems, first contact Dreamface support via email and keep records.
- For store purchases, escalate with Apple or Google support and request refunds or reversal through those platforms.
- If unresolved, lodge a complaint with the National Consumer Helpline or pursue chargeback claims via your bank.
Customer experiences
Positive feedback
Many users describe Dreamface as a fun and brilliant app with outstanding photo animation and efficient processing.
Reviewers praise feature quality and recommend the app for animated content creation.
Common complaints
Some users report being charged after cancelling or not receiving refunds after deleting the app, which causes disputes.
Other complaints include distorted outputs, limited free downloads, or the app stopping working after a couple of uses.
Documentation checklist
Required documents
- Order confirmation or receipt showing purchase date and amount.
- Subscription ID or transaction reference from Apple/Google or the website.
- Account email used for the Dreamface subscription.
Helpful supporting evidence
- Screenshots of subscription page, cancellation confirmation, and billing statements.
- Email correspondence with Dreamface support or store support tickets.
- Bank statement entries showing the charge for dispute escalation.
Common mistakes
Cancelling in the wrong place
A frequent error is deleting the app and assuming the subscription is cancelled. Deleting the app does not stop app-store managed subscriptions.
Always cancel subscriptions through Apple or Google if you subscribed via their stores.
Missing refund windows or proof
Waiting too long to request a refund or not keeping receipts often prevents successful refunds. The 2-day direct-purchase window is strict.
Keep timely records and act quickly if you believe a charge was incorrect or unauthorised.
Comparative recap
Quick comparison
| Method | Ease of cancellation | Refund possibility | Action required |
|---|---|---|---|
| App Store (iOS) | Moderate - use Apple account settings | Handled by Apple; Dreamface cannot refund directly | Cancel in Apple Subscriptions; contact Apple for refunds |
| Google Play (Android) | Moderate - use Google Play subscriptions | Handled by Google; Dreamface cannot refund directly | Cancel in Google Play; request refund via Google support |
| Web / Direct (Dreamface website) | Easy - email or registered mail | Possible within 2 days for full refund; otherwise final | Email dreamface@newportai.com or send registered mail |
How to choose which route
If you subscribed via an app store, always manage cancellations and refund requests through that store for fastest resolution.
For website purchases, contact Dreamface directly and act within the 2-day refund window if you want a refund.
After cancelling
What to monitor
- Check your email for cancellation confirmation and keep a copy.
- Monitor your bank or card statement for any unexpected charges during the next billing date.
Further actions if issues remain
- If a store charge persists after cancellation, contact Apple or Google support and submit a refund request.
- If direct billing disputes cannot be resolved, contact your bank for a chargeback and consider filing a complaint with consumer protection bodies in India.
Address
Registered mailing address
NEW PORT LLC, 1100 Industrial Rd, Unit 9, San Carlos, CA 94070, USA.
Email for web cancellations
For cancellations and refund requests for website purchases, email: dreamface@newportai.com.