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I hereby notify you of my decision to terminate the contract relating to the Dreamstime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dreamstime: Easy Method
What is Dreamstime
Overview
Dreamstime is a subscription-based stock media service offering images, videos and audio for personal and commercial use.
Users buy subscriptions or credits to download media under Dreamstime's licensing terms.
Common use cases
Individuals, businesses and contributors use Dreamstime for commercial artwork, marketing and editorial projects.
Contributors can upload content and earn revenue under Dreamstime's contributor program.
How to cancel Dreamstime
Cancel via Web (Dreamstime account)
- Sign in to your Dreamstime account and go to the Payment Profiles page.
- Disable automatic renewal for the subscription on that page.
- If you are on a yearly plan, convert it to a monthly plan first - this may require paying the price difference - before cancellation is accepted.
Cancel via mobile stores (iOS and Android)
- iOS (App Store): Cancel via your Apple ID Subscriptions settings on iPhone, iPad or Mac. Dreamstime cannot cancel App Store subscriptions for you.
- Android (Google Play): Open the Google Play app or visit play.google.com, go to Payments & Subscriptions → Subscriptions → Dreamstime → Cancel. Uninstalling the app does not cancel the subscription.
What happens when you cancel
Access and renewal
Disabling automatic renewal stops future billing at the end of the current billing period.
Your current subscription typically remains active until the paid period expires.
Account data and downloads
Already downloaded media remain subject to the licensing terms granted at download time.
Account data and portfolio information are retained according to Dreamstime's policies; check your account settings for export or deletion options.
Will I get a refund?
General refund windows
Refunds may be requested within 30 days of purchase for unused plans or credits, but only if no media has been downloaded with the plan or credits.
This 30-day window is Dreamstime's self-defined policy and is not described as an Indian statutory cooling-off right.
Exceptions and store purchases
- Technical issues: Credit refunds can be possible if a downloaded file was technically flawed or downloads failed; requests must be made within 7 days of the download.
- App Store / Google Play purchases: Refunds are governed by Apple’s or Google Play's policies; you must request refunds through the respective store.
Dreamstime plans and pricing
Notes about pricing
Listed prices are taken from available verified data and user-reported items; official site prices may change over time.
If exact current INR prices are required, check your Dreamstime account or contact Dreamstime support.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| 5 Images Subscription (Approx.) | ₹1,951.00 per month | Monthly | 5 image downloads/month, rollover, lifetime commercial license, unlimited print copies |
| Monthly Subscription - 10 Images | ₹3,900 per month | Monthly | 10 images per month, rollover if renewed |
| Standard Annual Plan - 50 Images per Month | ₹27,500 per year | Annual | Up to 50 downloads per month, full access to Dreamstime library |
Your consumer rights in India
Cooling-off and refund rights
Dreamstime's published policies do not reference an Indian statutory 14-day cooling-off right.
Instead, Dreamstime offers its own refund windows: 30 days for unused plans/credits and 7 days for failed or flawed downloads.
Purchases via app stores
Purchases made through Apple App Store or Google Play are subject to those stores' refund and consumer procedures.
If you bought through a mobile store, file refund requests through Apple or Google Play as required by their policies.
Customer experiences
Positive feedback
Many users praise Dreamstime's customer support as responsive and helpful, with cases resolved within a day in some reports.
Contributors often report a smooth upload process, constructive feedback and a fair revenue-sharing model.
Negative feedback
Users have reported misleading aspects of the "free trial" (watermarked images, unexpected charges) and have posted complaints on review sites.
Contributor concerns include slow or no sales, a relatively high minimum payout threshold and difficulty managing or deleting portfolios.
Documentation checklist
What to prepare for cancellation or refund
- Order confirmation or purchase receipt showing date and plan purchased.
- Account email and username used for the purchase.
- Evidence of no downloads (if claiming an unused-plan refund) or examples of flawed downloads (for technical refund claims).
- Screenshots of subscription/payment profile settings and any correspondence with support.
Store purchases
- For App Store purchases, have your Apple receipt and subscription details ready.
- For Google Play purchases, have your Google Play receipt and order ID available.
Common mistakes
Assuming uninstall equals cancel
Uninstalling the Dreamstime app does not cancel your subscription; you must cancel in your Dreamstime account or the mobile store.
This mistake can lead to unexpected renewals and charges.
Missing conversion step for yearly plans
Trying to cancel a yearly plan directly can fail. Yearly plans often must be converted to monthly first, possibly with a charge to cover differences.
Not acting within refund windows is another frequent error when seeking reimbursements.
Comparative recap
Quick channel comparison
| Aspect | Web | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Payment Profiles page → disable auto-renewal; convert yearly to monthly if required | Cancel via Apple ID Subscriptions in iOS/macOS Settings | Cancel via Google Play app or play.google.com → Subscriptions → Dreamstime |
| Refund route | Request to Dreamstime: 30 days unused, 7 days for flawed downloads | Request refund from Apple (App Store policies apply) | Request refund from Google Play (Google policies apply) |
| Notes / common pitfalls | Yearly-to-monthly conversion may be required; keep proof of no downloads | Dreamstime cannot cancel App Store subscriptions for you | Uninstalling the app does not cancel the subscription |
After cancelling
What to check immediately
Confirm that automatic renewal is disabled in your Payment Profiles or the relevant app store.
Save receipts and any confirmation messages related to cancellation for your records.
Next steps and support
If you need a refund or have technical issues, gather documentation and contact Dreamstime support through your account support channels.
For App Store or Google Play purchases, submit refund requests to Apple or Google Play respectively as required.
Address
Corporate mailing address
Dreamstime LLC, 1616 Westgate Circle, Brentwood, TN 37027, United States.
Use the address for formal correspondence if required; for account issues prefer in-account support channels.