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Cancellation Dribbble: Easy Method
What is Dribbble
Overview
Dribbble is a platform for designers to showcase work, find freelance projects, and connect with clients and peers. It offers free accounts plus paid subscription plans that add features for professionals.
Who uses it
Designers, agencies, and clients use Dribbble for portfolio display, hiring, and running paid Projects between clients and designers. Subscriptions are billed in USD for Pro plans.
How to cancel Dribbble
Cancel via the web (dribbble.com)
- Log in to your Dribbble account.
- Go to Account Settings → Billing → click “Cancel Subscription”.
- Cancellation stops upcoming auto‑renewals; you keep access until the end of the current billing period.
Cancel via mobile app stores
- Apple App Store (iPhone): Settings → your Apple ID → Subscriptions → select Dribbble → Cancel Subscription.
- Google Play Store (Android): Open Google Play Store → Menu → Subscriptions → select Dribbble → Cancel Subscription.
- Note: Dribbble cannot cancel subscriptions billed through Apple or Google - you must cancel in the respective store.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription on the web, your cancellation prevents the next auto‑renewal. You retain paid access until the end of the current billing period.
Account and data
Your account and uploaded content remain accessible according to Dribbble's normal account and content policies. Licenses tied to refunds may be revoked if a refund is issued.
Will I get a refund?
Web subscription refunds
Web subscription fees are non‑refundable. There are no partial‑month refunds even if you cancel mid‑billing period.
Projects and other refunds
- For Dribbble Projects: cancel within 24 hours for a full refund including Project, Platform, and Processing fees.
- After 24 hours, typically only the Project Cost is refundable; Platform and Processing fees are non‑refundable.
- If a designer is unresponsive for 72 hours, you may be eligible for a full refund including fees.
- All refunds are at Dribbble’s sole discretion; when refunded, licenses to content are revoked immediately.
Dribbble plans and pricing
Plans summary
Below are the commonly published Pro plan price points in USD. Check your account or app store for live local pricing and taxes.
Notes about pricing
Annual billing reduces the monthly equivalent price and can waive certain designer platform fees for annual Pro.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Monthly (USD) | $16.00 | Monthly | Subscription in USD; designer platform fees waived for annual Pro |
| Pro Annual (USD) | $96.00/year (equivalent to $8/month) | Annual | Subscription in USD; avoids Designer Platform Fee |
Your consumer rights in India
Relevant law and remedies
Under India’s Consumer Protection framework, consumers have rights to refund, replacement, or compensation for defective or unusable services. Digital services may be examined for unfair terms.
How this may apply to Dribbble
- Non‑refund clauses for subscriptions can be challenged if deemed unfair or if the service is unusable.
- Keep records and evidence if you intend to raise a dispute under Indian consumer protection rules.
Customer experiences
Positive feedback
Some users praise Dribbble’s support and community features; examples include users noting a “great support team.”
Reported issues
- Complaints about scams and perceived poor value for paid plans have been reported by some users.
- Limitations on upload size, inability to link external portfolios without paying, CAPTCHA friction, and reports of account suspensions or unresponsive support are commonly mentioned negatives.
Documentation checklist
What to collect before contacting support
- Account email and username used for Dribbble.
- Subscription receipt or invoice showing transaction ID and date.
- Screenshots of billing settings, subscription status, or problematic behavior.
- Message history with the designer (for Projects) or support correspondence.
Why this helps
Clear documentation speeds up support responses and is essential if you escalate a complaint to your payment provider or consumer protection authorities.
Common mistakes
Assuming app cancellation is automatic
Many users cancel the Dribbble app but forget to cancel the subscription through Apple or Google. App uninstallation does not stop store‑billed renewals.
Expecting mid‑period refunds
Users often expect prorated refunds after cancelling mid‑billing cycle. For web subscriptions, fees are non‑refundable and access continues until period end.
Comparative recap
Quick comparison
| Method | Cancels auto‑renewal | Refund policy | Access after cancel |
|---|---|---|---|
| Web (dribbble.com) | Yes - via Account Settings → Billing → Cancel Subscription | Subscriptions non‑refundable; Projects have special 24h/72h rules | Access remains until end of billing period |
| Apple App Store | Yes - must cancel in Apple Settings | Refunds handled by Apple/Dribbble per store policies | Typically access remains until the end of the store billing period |
| Google Play Store | Yes - must cancel in Google Play Subscriptions | Refunds handled by Google/Dribbble per store policies | Typically access remains until the end of the store billing period |
Takeaway
Cancel where you purchased the subscription. Web purchases are managed on Dribbble; store purchases must be managed in the respective app store.
After cancelling
Immediate steps
- Save confirmation screenshots or emails showing cancellation and next billing date.
- Verify your account shows “canceled” or that auto‑renewal is disabled in Billing.
If you need more help
If you believe you are eligible for a refund or need support with Projects, gather your documentation and contact Dribbble support from your account.
Address
Company address
524 Yates St, Victoria, British Columbia, V8W 1K8, Canada
Notes about contacting
Use in‑account support or official support channels when possible. Keep records of all correspondence for any dispute or consumer complaint in India.
Verify a sent letter
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Written by Aanya Joshi
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.
FAQ
To cancel your Dribbble subscription via the web, log in to your account, go to Account Settings, then Billing, and click 'Cancel Subscription'. Ensure you keep proof of your cancellation request.
No, Dribbble's web subscription fees are non-refundable, and there are no partial-month refunds, even if you cancel mid-billing period. Check your contract for specific details.
If you subscribed through the Apple App Store, you must cancel your subscription in your Apple Settings under Subscriptions. Keep proof of your cancellation request.
After canceling your Dribbble subscription, you will retain access until the end of the current billing period. Verify your account for any specific terms.
Yes, for Dribbble Projects, if you cancel within 24 hours, you can receive a full refund, including fees. After 24 hours, only the Project Cost is refundable. Keep records of your transactions.