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I hereby notify you of my decision to terminate the contract relating to the Easybib service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Easybib: Step-by-Step Guide
What is EasyBib
Overview
EasyBib is an online citation and bibliography creator that helps students and researchers format sources in common citation styles.
It is offered as a subscription service with web access and mobile app availability in app stores.
How it is delivered
Access is typically via a web account (EasyBib/Chegg) or through mobile apps on the iOS App Store and Google Play.
Payment methods may include direct web payments, app-store billing, or PayPal pre-approved payments.
How to cancel EasyBib
Overview of cancellation paths
Cancellation method depends on how you originally subscribed: App Store, Google Play, web account, or PayPal.
Follow the steps for the platform where the subscription started.
Step-by-step cancellation
- iOS App Store: Open the iOS App Store subscription settings on your device and cancel there. Subscriptions started via the App Store must be cancelled directly through the App Store and cannot be cancelled via EasyBib or the Chegg website.
- Google Play: Open the Google Play Store app, go to Subscriptions, find EasyBib and cancel. Subscriptions started via Google Play must be cancelled through Google Play, not via the EasyBib website.
- Web / Chegg Account: Sign in to your Chegg account and go to Support or Orders > Subscriptions to cancel. Alternatively, email wtsupport@chegg.com and request cancellation. Web-based cancellations take effect at the end of the current billing period.
- PayPal: If you used PayPal pre-approved payments, sign into your PayPal account and cancel the pre-approved payment under Manage pre-approved payments.
What happens when you cancel
Access after cancellation
When you cancel a web-based subscription, you generally keep access until the end of your paid billing period.
App-store cancellations stop future renewals but you may retain access until the subscription period purchased via the store ends.
Billing and renewal
Cancellation prevents future automatic renewals; you will not be charged after the current billing cycle completes.
App-store and Google Play billing is controlled by those stores, so refunds and renewals are handled by them when applicable.
Account data
Your account details and any saved data typically remain on the service after cancellation unless you delete the account.
If you want data removed, contact support (wtsupport@chegg.com) to request account deletion or follow account settings if available.
Will I get a refund?
General refund policy
EasyBib states subscription fees are generally non-refundable to the extent permitted by law.
After cancellation, users retain access until the end of the paid billing period rather than receiving a pro rata refund.
Exceptions and special cases
- No partial refunds are provided for partial months after cancellation under the general policy.
- Refunds may be considered in exceptional cases such as billing errors or duplicate charges; you should contact support with proof of payment.
- Local consumer protection laws may override the stated policy in some jurisdictions.
EasyBib plans and pricing
Pricing availability
No India-specific INR pricing was found for EasyBib in 2024/2025; publicly available prices are listed in USD.
If you need current pricing for your account or region, contact support or check your purchase receipt in the platform where you subscribed.
How to get exact pricing
For exact plan costs, open your account billing page on the platform you used to subscribe or contact wtsupport@chegg.com.
The table below indicates where to request pricing rather than listing specific INR amounts.
| Plan | Price | Period | Notes |
|---|---|---|---|
| EasyBib Premium (contact) | Contact for pricing | Contact for pricing | No India-specific INR pricing publicly available |
| App-store subscriptions | Charged by App Store / Google Play | Varies by purchase | Check your App Store / Google Play receipt |
Your consumer rights in India
Overview of Indian consumer protections
Indian consumer law can provide rights over digital purchases, including withdrawal or refunds in certain circumstances.
Some digital rights may offer a short cooling-off period if the digital product is not used, but this depends on the law and specific case facts.
How this applies to EasyBib
EasyBib’s public terms do not explicitly grant a 7 - 14 day cooling-off or refund right for India.
Because EasyBib’s policy says refunds are non-refundable 'to the extent permitted by law,' local consumer protections in India could override that clause; you may need to escalate if denied.
Customer experiences
Positive feedback
Users praise EasyBib for speeding up citation creation and being user-friendly as a citation generator.
Reviews on some platforms note good effectiveness for grammar/plagiarism checks and helpful customer service in certain cases.
Negative feedback
Many users report difficulties cancelling subscriptions, describing the process as unclear or "impossible to cancel" in some reviews.
There are frequent complaints about excessive ads, glitches, slow performance, and frustration with complaint resolution rates on some review sites.
Documentation checklist
What to prepare before contacting support
- Account email or username used for the subscription.
- Receipt or proof of payment (App Store/Google Play receipt or payment confirmation email).
- Subscription start date and billing cycle details, if known.
- Screenshots showing the subscription in your account or the receipt.
When to escalate
- If support does not respond, keep copies of all messages and receipts for escalation to a payment provider or consumer forum.
- For app-store purchases, you may need to contact Apple or Google support if the store handled the billing.
Common mistakes
Trying to cancel in the wrong place
Example: Attempting to cancel on the EasyBib website when you subscribed through the iOS App Store. This does not stop App Store billing.
Always cancel through the platform that processed the payment (App Store, Google Play, PayPal, or the web account).
Missing proof of purchase
Example: Contacting support without a receipt or transaction ID can slow down refund or billing-error investigations.
Keep receipts and screenshots to speed up resolution and to support any refund requests or disputes.
Comparative recap
Key differences
The table below summarizes how cancellation and refunds typically work depending on where you subscribed and what to expect.
How to act
Use the table to determine the correct cancellation route and expected refund policy based on your payment method.
| Aspect | What EasyBib states | What you should do |
|---|---|---|
| iOS App Store subscriptions | Must cancel via App Store; EasyBib cannot cancel | Open Apple ID subscriptions in device settings and cancel there |
| Google Play subscriptions | Must cancel via Google Play; EasyBib cannot cancel | Open Google Play subscriptions and cancel in the Play Store app |
| Web / Chegg account | Cancel via Chegg Orders > Subscriptions or email support; access until period end | Sign in to Chegg account or email wtsupport@chegg.com to request cancellation |
| PayPal pre-approved payments | Cancel via PayPal Manage pre-approved payments | Sign in to PayPal and cancel the subscription agreement there |
After cancelling
What to check immediately
Verify you received a cancellation confirmation email or a cancellation message in the platform where you cancelled.
Check your billing statement to ensure no further charges occur after the current period.
Where to get further help
Contact support by emailing wtsupport@chegg.com for web-account issues or follow the App Store / Google Play support process for store purchases.
Keep receipts and screenshots if you need to dispute charges with your payment provider or escalate to consumer protection channels in India.
Address
Company headquarters
3990 Freedom Circle, Santa Clara, CA 95054, USA
This is the U.S. office address associated with EasyBib/Chegg.
Support contact
Primary support email for cancellation and billing requests: wtsupport@chegg.com
For app-store billing issues, use Apple or Google support channels depending on where the purchase was made.