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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Emastered service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Emastered: Easy Method
What is Emastered
Service overview
Emastered is an online, subscription-based mastering service that uses algorithms to process and enhance music tracks for a more professional sound.
The platform offers features such as reference-track mastering, stem handling, and downloadable mastered files for use in releases.
Who it’s for
Emastered is aimed at musicians, producers, and independent labels who want quick, automated mastering without a full studio session.
It is suitable for users who prefer a self-serve web interface or mobile app-based subscriptions via app stores.
How to cancel Emastered
Cancel via website (Plus or Professional)
- Log into your Emastered account on the website.
- Go to "My Account" → "Account Settings".
- Click "Change Plan", then click the "Cancel" button and confirm "Yes".
- Cancellation takes effect immediately to stop future billing; you keep access until the paid period ends. Official cancellation guide
Cancel via Apple App Store or Google Play
- If you subscribed through the Apple App Store or Google Play, cancel the subscription in the respective platform’s subscription/settings area.
- Web cancellation does not cancel subscriptions billed through mobile app stores - you must cancel with Apple or Google directly. See platform guidance and notes here: App-store cancellation notes
Contact support to request cancellation
- If you cannot access platform settings or need help, email support@emastered.com to request cancellation or confirm subscription status.
- Include account email, recent billing date, and transaction details to speed up support handling.
What happens when you cancel
Access after cancellation
Cancelling a web subscription stops future billing immediately but does not remove access until the paid period expires.
You retain access to features for the remainder of the billing term you already paid for.
Billing and renewals
After confirming cancellation on the website, the subscription will not auto-renew at the next billing date.
If you subscribed via a mobile app store, cancellation in that store stops future renewals there; web cancellation does not affect app-store billing.
Account data and files
Your account, uploaded tracks, and downloads may remain associated with your account after cancellation; save any files you need before losing access.
Check account settings or contact support for specifics on data retention and exports.
Will I get a refund?
Standard refund policy
Emastered offers a 14-day money-back guarantee on new subscriptions if the purchase was within the last 14 days and fewer than four songs have been mastered/downloaded.
See the official refund eligibility details here: Refund policy (official)
Exceptions and non-refundable items
- Annual Plus or Professional subscriptions are non-refundable; no pro-rata refunds or credits for partially used periods after cancellation.
- Legacy ATOM perpetual licenses purchased before March 31, 2025 had a one-time 72-hour refund window.
How refunds are issued
Refunds are issued only to the original payment method used for the purchase.
If the original card is inactive, the outcome is determined by the issuing bank. More details: Refund payment method
Emastered plans and pricing
Availability of published pricing
Official regional (INR) pricing for India is not published on Emastered’s help pages or public docs provided here.
Exact local prices should be obtained via the Emastered website or your platform (App Store / Google Play) at the time of purchase.
Contact for exact pricing
If you need firm pricing for your country or currency, contact Emastered support or view the plan details after logging in.
| Plan | Period | Price / Notes |
|---|---|---|
| Plus | Contact for pricing | Contact for pricing |
| Professional | Contact for pricing | Contact for pricing |
| Annual plans | Contact for pricing | Annual subscriptions are non-refundable |
Your consumer rights in India
Non-waivable statutory rights
Emastered’s terms state that nothing in their terms overrides non-waivable rights under applicable law.
This means consumers retain statutory protections that cannot be contractually removed. See terms: Emastered terms
Indian consumer protections
Under Indian consumer law, customers may be entitled to refund, repair, or replacement when services are deficient, not as advertised, or otherwise defective.
Emastered must comply with applicable Indian law despite any contractual "no refunds" clauses.
How to assert your rights
- First contact Emastered support with transaction details and a clear remedy request.
- If unresolved, escalate via your payment provider, consumer forum, or local consumer protection authority in India.
- Keep records of communications, receipts, downloads, and screenshots to support your claim.
Customer experiences
Positive feedback
Many users report Emastered is easy to use and produces professional-sounding results quickly.
Features such as reference-track mastering and stem processing are frequently praised in reviews.
Negative feedback
There are reports of unresolved billing disputes, unexpected charges after cancellation, and abrupt account terminations in some user threads.
Some users also find the preview limitations and refund experiences frustrating based on forum posts.
Where to read reviews
Public reviews and user testimonies can be found on review platforms and forums; check multiple sources to get a balanced view.
Example review aggregation: Trustpilot Emastered reviews
Documentation checklist
Before contacting support
- Account email and username used for Emastered.
- Transaction ID, billing date, and payment method details.
- Number of songs mastered/downloaded and timestamps.
- Screenshots of billing, cancellation confirmations, or error messages.
For consumer disputes
- Copies of all correspondence with Emastered support.
- Payment receipts or bank statements showing charges.
- Record of attempts to cancel on web or app-store platforms.
Common mistakes
Assuming web cancellation covers app-store subscriptions
A common error is cancelling on the Emastered website but forgetting to cancel a subscription billed through Apple or Google.
Always check the platform you used to subscribe and cancel there if needed.
Expecting automatic refunds without eligibility
Many users assume they’ll get a refund; refunds follow strict eligibility (14 days and under four downloads for new subscriptions).
Annual plans and many purchases are non-refundable per the published terms.
Not saving transaction evidence
Failing to keep receipts, screenshots, and confirmation emails makes it harder to resolve billing issues or file disputes.
Save documentation immediately after purchase and after attempting a cancellation.
Comparative recap
Quick comparison
| Feature | Web subscription | App Store / Google Play subscription |
|---|---|---|
| How to cancel | Cancel from My Account → Account Settings → Change Plan → Cancel (web). Guide | Cancel in Apple App Store or Google Play subscription settings; web cancellation does not stop these. |
| Refund eligibility | 14-day money-back if fewer than four downloads and purchase within 14 days; annual non-refundable. | Platform refund rules may apply; check Apple/Google policies and Emastered eligibility rules. |
| Access after cancellation | Access retained until the end of the paid period. | Access depends on platform billing cycle; canceling stops future renewals but access typically remains until period end. |
| Where to get help | Emastered support via email or help pages. Terms | Also contact Apple or Google support for platform-billed subscriptions. |
Key takeaway
Always identify where you subscribed (web vs app store) before cancelling and collect transaction evidence to support any refund claim.
Refer to Emastered’s official help pages and terms for authoritative policy details.
After cancelling
Next steps
Download any mastered tracks you need and save receipts and cancellation confirmations.
Verify that auto-renewal is disabled and monitor your payment method for unexpected charges.
Helpful links and contacts
- How to cancel (official): https://intercom.help/emastered/en/articles/2645135-how-do-i-cancel-my-plan
- Refund policy: https://help.emastered.com/hc/en-us/articles/5616063728269-I-Want-My-Money-Back-Am-I-Eligible-For-A-Refund-What-Is-the-Refund-Policy
- Terms of service: https://emastered.com/en/support/terms
Address
Corporate address
Emastered (Corporate)
3900 W Alameda Ave Ste 1200, Burbank, California 91505, United States
DMCA / registered agent
Designated DMCA agent / registered address: Wilmington, Delaware (used for agent correspondence).
For legal or DMCA notices, consult Emastered’s official terms page for the correct mailing details: Terms