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Cancel ENSCAPE
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Enscape service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Enscape: Easy Method
What is Enscape
Overview
Enscape is a real-time rendering and VR plugin used by architects and designers to create immersive 3D visualisations from tools like Revit, SketchUp, Rhino, Archicad and Vectorworks.
Typical use
Users employ Enscape for client presentations, rapid design iterations and virtual reality walkthroughs using an integrated asset library and rendering features.
How to cancel Enscape
Cancel via Chaos web portal (recommended)
- Sign in to the Chaos (Chaos.com) account portal where you made the purchase.
- Go to Subscriptions or Billing, locate your Enscape subscription and select the option to cancel auto-renewal.
- Confirm the cancellation in the portal. Access remains until the end of the current paid term.
- Note: Uninstalling the application does not stop billing; you must cancel in the portal.
Cancel via App Store or Google Play
- If you subscribed through the App Store or Google Play, manage or cancel the subscription in your App Store / Google Play account settings.
- Enscape’s documentation does not provide a separate store-specific cancellation process; follow the respective store’s subscription management steps or contact Chaos support for guidance.
What happens when you cancel
Access and service period
When you cancel auto-renewal via the Chaos portal you keep access to Enscape until the end of the current paid subscription term.
Account and data
Cancellation stops future billing but generally does not delete your account or project files. Export or back up any data you need before the subscription expires.
Will I get a refund?
Web purchases (Chaos.com)
New web purchases are covered by a 14-day money-back guarantee if cancelled within 14 days of the original purchase date.
Subscription renewals and trial-to-paid conversions are not eligible for refunds; you must cancel before renewal to avoid charges.
After approval, refunds are issued immediately and typically appear in your payment method within 5 - 10 business days.
Reference: Refund eligibility (Chaos Support).
App Store and Google Play purchases
Enscape does not specify a separate refund policy for store purchases. Refund eligibility for App Store or Google Play purchases is governed by the respective store policies.
If you purchased via a store, review the store’s refund process or request help from Chaos support for guidance.
Enscape plans and pricing
Overview of found prices
The following INR prices were located for Enscape in India (2024/2025). Other Indian pricing tiers were not found.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Enscape Solo - 1 Year Licence | ₹58,330.00 | Annual | Real-time rendering plugin; integrates with SketchUp, Revit, Rhino, Archicad, Vectorworks; includes asset library and core rendering features. |
| Enscape Floating License | ₹3,432.00 | Unspecified | Floating license enabling installation on multiple computers; activation via floating license key. |
Your consumer rights in India
Cooling-off and refunds
For web purchases through Chaos, a 14-day money-back guarantee applies for new purchases. Cancel within 14 days to be eligible for a refund.
Renewals and trial conversions are excluded - cancel before renewal to avoid charges. See Chaos support for details.
Store purchases and platform rights
If you bought via the App Store or Google Play, your consumer rights for refunds and cancellations are governed by the relevant platform policies.
For clarity or disputes, use the store’s support channels and keep receipts and account information ready when contacting support.
Customer experiences
Positive feedback
Users commonly praise Enscape for ease of use, fast real-time rendering and tight integration with major design tools.
Reviewers value VR support, the asset library and the speed gains for client presentations and design workflows.
Negative feedback
Frequent complaints involve slow or unresponsive customer support, billing and licensing issues, and account or activation problems.
Users have reported crashes, subscription authentication failures and complex licence-server experiences; these issues appear in user reviews and forums.
Documentation checklist
What to prepare before contacting support
- Order or invoice number from your Chaos account or the store receipt.
- Account email used for the purchase and the Chaos account profile link if available.
- Subscription ID, licence key or floating licence details (if applicable).
- Dates of purchase and any renewal charges you are disputing.
Supporting documents for refunds or disputes
- Payment method statement or screenshot showing the charge.
- Any previous correspondence with Chaos or the reseller.
- Steps you have already tried (portal cancellation, uninstall, re-activation attempts).
Common mistakes
Not cancelling the right place
A common error is uninstalling the app and assuming subscriptions stop; uninstalling does not cancel billing.
Always cancel the subscription in the Chaos account portal or in the App Store/Google Play account used to subscribe.
Missing the refund window
Waiting until after the 14-day window for web purchases often disqualifies you from a refund for new purchases or renewals.
Mark renewal dates and cancel before the renewal if you do not want to continue the subscription.
Comparative recap
Quick side-by-side
| Channel | How to cancel | Refund eligibility | Notes |
|---|---|---|---|
| Web (Chaos.com) | Cancel auto-renewal in Chaos account portal under Subscriptions/Billing. | Refund possible within 14 days for new purchases; renewals not eligible. | Cancellation guide and refund policy. |
| App Store / Google Play | Manage subscription through the respective store account settings. | Governed by the store’s refund policies; Enscape does not list separate store refunds. | Contact the App Store/Google Play support or Chaos support for guidance. |
After cancelling
What to expect next
After cancellation you retain access until the paid period ends. No further charges occur once auto-renewal is cancelled.
If you requested a refund and it was approved, funds are typically received in 5 - 10 business days depending on payment method.
Useful links and next steps
- Refund eligibility and details: Chaos Support - Refund eligibility
- Refund timeline information: How quickly will I receive my refund?
- Independent cancellation overview: PostClic - Cancellation guide
Address
Reseller / contact address (India)
ARK Infosolutions (authorized reseller / distributor contact for India).
A-11, 2nd Floor, Sector-4, Noida, UP 201301, India.
Notes on contacting by post
No official postal address for direct Chaos cancellations in India is publicly listed; use the Chaos account portal or store controls for cancellations.
If you need reseller assistance locally, contact the reseller at the address above and retain written records of any communication.