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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Eset service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Eset: Easy Method
What is ESET
Overview
ESET is a subscription-based cybersecurity suite that provides antivirus, anti-malware and internet security protection for PCs, Macs and Android devices in India.
It is sold directly via ESET's India eStore, through app stores and via third-party resellers; licensing and renewal rules vary by purchase channel.
Where it is used
Consumers use ESET to protect individual devices and home networks from online threats and phishing attacks.
Different product editions and term lengths (annual, multi‑year) are offered depending on needs and device count.
How to cancel ESET
Cancelling purchases made on ESET eStore (ESET India)
- Log in to your ESET account on the ESET India site.
- Go to Subscription Management and turn off the Auto‑Renewal slider to stop future renewals.
- Turning off auto‑renewal does not end your current paid period; protection remains active until the license expires.
- For refunds within the 30‑day return window, follow the return/refund instructions on ESET's support page.
Cancelling purchases via app stores or resellers
- Apple App Store purchases must be cancelled in your Apple ID Subscriptions settings on iOS or via Apple support - ESET cannot cancel these for you.
- Google Play purchases must be cancelled via your Google Play account - ESET support cannot process Google Play cancellations.
- Purchases from third‑party resellers are subject to the reseller’s cancellation and refund policy; contact the reseller directly.
What happens when you cancel
Access and protection
If you turn off auto‑renewal, your ESET license stays active until the current subscription period ends.
Your device protection continues for the remainder of the paid term even after cancellation of future renewals.
Renewal, account and data
Cancellation of auto‑renewal stops future charges but does not automatically delete your ESET account or stored settings.
If you request a refund and the license is terminated, access to the licensed product will end immediately per ESET policy.
Will I get a refund?
30‑day return policy (eStore purchases)
ESET Asia Pte Ltd (India eStore) offers a 30‑day return policy for online purchases made at www.eset.com/in.
If you are not 100% satisfied within 30 days of purchase, you may request a full refund and your license will cease immediately.
Official return details: ESET India Return Policy.
Exceptions and other refund rights
- For auto‑renewals, there is a 30‑day cooling‑off period from the date of each annual payment during which a refund may be available.
- After 30 days from payment, cancellation will prevent future renewals but typically does not qualify for a refund; protection runs until expiry.
- Under ESET's Terms of Service, major service/product failures may entitle you to a pro‑rata or full refund if notified within 30 days.
- Full policy text: ESET Terms of Service (India).
ESET plans and pricing
Included plans
| Plan | Price | Period | Features |
|---|---|---|---|
| ESET NOD32 Antivirus - 1 Device / 1 Year | ₹302.00 | 1 Year | Single device, 1 year subscription (incl. of all taxes) |
| ESET NOD32 Antivirus - 5 Devices / 3 Years | ₹2,643.00 | 3 Years | 5 PCs, 3‑year subscription (incl. of all taxes) |
| ESET Smart Security Premium - 1 Device / 3 Years | ₹1,512.00 | 3 Years | Single device, premium protection, 3‑year subscription (incl. of all taxes) |
| ESET Smart Security Premium - 3 PCs / 3 Years | ₹3,976.00 | 3 Years | 3 PCs, premium protection, 3‑year subscription (incl. of all taxes) |
| ESET Mobile Security for Android - 1 Device / 1 Year | ₹234.82 | 1 Year | Android mobile security (199 INR + 18% GST) |
Notes on prices
Prices reflect sample listings and are inclusive of applicable taxes as shown in recent Indian listings.
Always check the ESET India site or authorised reseller for current pricing before purchase.
Your consumer rights in India
Return and refund rights
- Consumers who purchase directly from ESET India have a 30‑day right to return and obtain a full refund.
- Refunds are processed to the original payment method and may take up to one billing cycle to appear.
- See official details: ESET India Return Policy.
Rights under Terms of Service
If there is a major failure of a product or service caused by ESET, you may be entitled to cancellation and a pro‑rata or full refund if notified within 30 days.
Refer to the Terms of Service for the exact procedure and rights: ESET Terms of Service (India).
Customer experiences
Positive feedback
Many reviewers rate ESET highly for malware detection, ease of use and product reliability.
Public review aggregates show strong scores for protection and usability in several regions.
Negative feedback
Some users report confusion around cancelling auto‑renewal versus cancelling a subscription outright.
There are occasional complaints about support interactions and routing users to app stores or self‑service pages.
Representative review sources include community discussions and review sites.
Documentation checklist
Before you cancel
- Order confirmation or invoice (email).
- Account email used to purchase and subscription ID if available.
- Payment method details and transaction date.
- Device list covered by the license (if relevant).
If you request a refund
- Proof of purchase (order number or receipt).
- Clear statement of why you are requesting a refund (optional but helpful).
- Preferred refund method (refund will go to the original payment method).
Common mistakes
Cancelling auto‑renewal instead of subscription
Many users turn off Auto‑Renewal expecting immediate termination; in reality the current subscription remains active until expiry.
If you want the product disabled immediately, request a refund and termination within the 30‑day window per policy.
Using the wrong channel to cancel
Attempting to cancel an App Store/Google Play purchase via ESET support will delay resolution because those stores control billing.
Always cancel subscriptions through the platform where you originally subscribed (ESET account, Apple ID, Google Play or reseller).
Comparative recap
Summary table
| Purchase channel | How to cancel | Refund eligibility | Support contact |
|---|---|---|---|
| ESET India eStore | Turn off Auto‑Renewal in your ESET account; request refund via ESET support within 30 days. | Full refund within 30 days; 30‑day cooling‑off after auto‑renewal applies. | ESET Support (India) |
| Apple App Store | Cancel via Apple ID Subscriptions in iOS or contact Apple Support. | Refunds handled by Apple per their policies. | Apple Support (via Apple ID). |
| Google Play Store | Cancel via Google Play Subscriptions in your Google account. | Refunds handled by Google Play policies. | Google Play Support (via Google account). |
| Third‑party reseller | Contact the reseller for cancellation and refund steps. | Subject to reseller's refund policy; ESET return policy may not apply. | Reseller contact details on your purchase receipt. |
Key takeaways
For direct eStore purchases, ESET India provides the clearest refund route and a 30‑day return right.
For app‑store and reseller purchases, use the platform/reseller for cancellation and refunds.
After cancelling
What to do immediately
- Confirm Auto‑Renewal is turned off in your ESET account if you purchased from the eStore.
- Keep copies of order emails and any support case numbers until refunds/terminations are complete.
- If you requested a refund, expect it on the original payment method; processing can take up to one billing cycle.
Where to get help
For account management and cancellation of eStore purchases, consult ESET’s support pages:
ESET Existing Customers (India)
For return policy and refund procedure see:
For Terms of Service and rights related to major failures:
Address
ESET India partner office
Amity Infosoft Pvt. Ltd. (ESET official partner contact per ESET India pages)
F6, First Floor, VIP Plaza, VIP Road, Surat, Gujarat 395007, India
How to reach
Use the ESET India support pages for official contact channels and online case submission.